Tradition Chevrolet Cadillac Buick GMC

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
170 lifetime reviews. Includes reviews of Tradition Chevrolet Cadillac Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 3, 2020

    My 2 year old Equinox didn't pass inspection because of bald tires. I went to Traditional (where I bought my Equinox from) and I was angry. Joshua explained... the tires were recalled and helped me out. Joshua made room for me to come in the next day for my new tires and inspection as it ran out the next day. Joshua was very nice.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 27, 2020

    Brenda was very professional and knowledgeable. She makes the transfer very easy and enjoyable. This is the second car I have purchased from her. I... would definitely recommend her.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • October 28, 2014

    I was looking for a particular vehicle to fit my family's needs and still trying to stay within my budget. The sale person was very patient and understanding.... They took a lot of time to find me the right vehicle. Everyone was very kind.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 25, 2020

    Dealership is trying to keep $700 of mine plus they added a $75 processing fee to my contract which I did not catch until to late, No such fee.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Rob, thank you for taking a moment to review us. Customer service is very important to us and so is your feedback. Please give us a call and ask to... speak to a manager. That way, we can identify who you are, pull your deal, and address any concerns that you may have. Thank you!

  • 1.0 out of 5
    June 25, 2020

    Tradition gmc is trying to keep $700 that is owed to me. Also be careful before signing contract. They charged me $75 for processing fees which should... of not been added to sale amount. No such fee. The salesmen with the sharp pencils. I would go into Rochester and deal with larger dealerships instead of a small town dealership. I hope this has been helpful in your vehicle buying experience

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Rob, thank you for taking a moment to review us. Customer service is very important to us and so is your feedback. Please give us a call and ask to... speak to a manager. That way, we can identify who you are, pull your deal, and address any concerns that you may have. Thank you!

  • 5.0 out of 5
    June 25, 2020

    Only deal with Tradition. We like the people and is close to home. They use all the safety precautions needed during the time of this crisis.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 16, 2020

    Excellent in selling cars and explaining your choices in financial ways to pay for your car.And telling you if you have questions feel free to stop in

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 18, 2020

    Very satisfied with the service the service department has gone above and beyond to make their customers satisfied and happy that they chose Tradition... Chevy

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 29, 2020

    Friendly, serviceable and professional people. I would come back for any service of my car in the future if I needed. Thank you for everything.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 23, 2020

    Was a pleasure doing business with Tradition. No surprise fees or extra charges when I went to pick up the vehicle I purchased. From start to finish they... made the purchase seamless.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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