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I have purchased many vehicles from Port Lavaca Chevy over the years. Marc G. is awesome to work with.
Car buying experience
We went out to purchase our daughter's first car. We had such a great experience with Port Lavaca Chevrolet. Our salesperson Louis was very knowledgeable and friendly. He answered all of our questions. Trey, our financial advisor was not pushy or demanding like we had in the past at previous dealerships. Overall we had a great buying experience and will return in the future for our car buying needs.
2022 Chevy 2500
Everything went well Ruben my salesman was very friendly didn?t pressure me into something I didn?t want
Getting a new car
The dealership was a grate help, friendly, and all around fun experience. They also didn’t take as long as usual to get me in and out of there. I’m going back for my next vehicle, in the future.
Service department is awesome here They know me by my first/last name. They also manage to get me when when I request.
Oil change and tire rotation
Have been thru alot of dealerships and this is definitely one of the best! Great service department ?
Oil change in and out within 30 minutes. Nice setting area with TV.
When I arrived at dealership for a scheduled oil change, I was greeted at the door. The service manager took my information and keys. The oil change was done in a timely manner.
Not a good experience
Started out pretty good but went down hill the further we got. It was like a shell game. I did not get the internet advertised price. Then the finance guy tried to stick me with about $6,000 worth of add on crap that I did not know about nor was I asked about. It was after dark when I took delivery and I was worn out from driving 12 hours that day. Once o got home I realized I didn?t have floor mats, my hitch insert was missing and the tray from my center console was missing. I had to return to the dealer to get my running boards installed so I swung by to get my missing accessories they said they had ordered. Upon arrival they had the mats but the other two items were not there. I told them to mail them as I was not coming back. My family buys two cars every two to three years and they will certainly not get my future business. Worst car buying experience I?ve had in many years.
Excellent Customer Service
Service was done fast and they even took care of a recall while I was there getting an oil change.
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Port Lavaca Chevrolet Buick GMC and we hope to see you again.