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Terrible!!! Do not buy here!!! Had PPI done on supposedly excellent car-PPI revealed $14k of work (deferred maintenance). Zak had a terrible attitude about... it.
Great vehicle A+ service. Couldn’t be happier with how I was treated by Zak. The vehicle looked amazing in the pictures and I was a bit skeptical but... it looked just as good in person.
Had a great experience buying a car from these guys. Staff was knowledgeable about the car, very helpful both on the phone and in person and easy to work... with. I did not feel pressured in any way as you often do in a car sales situation. Transaction was smooth and efficient. Thanks for all your help in buying this car and for making it a good experience. I would definitely recommend them to others!
Thanks again for your continued support. We are glad you had such a great experience with us!! If you need anything else let us know.
Very unprofessional. Came in very interested in a car. Zak, the general manager, ran my credit and everything. I set up a pick up date and time 2 days... later. I asked if I should put a deposit down to hold the car and he told me just to come and pick it up. He asked for my pay stubs and I sent those the same day. He then said he was gonna call me back to work out all the details and I never heard back from him. I kept on calling the office and he kept on avoiding me after he had ran my credit and everything. AVOID THIS PLACE!
I don't want to go on as big a rant as on the other review websites, but I will say the low rating they are getting on this website is a joke. The employees... at auto boutique chicago are reputable and a pleasure to deal with! I purchased a 08 mazda 3 from them and the entire process was delightful, they were not pushy one bit and were there for the customer. I had a couple of minor issues with my vehicle upon leaving and they could of told me too bad so sad it's your issue now but they made it right and even went above and beyond in the process! I would highly recommend shopping with them! the thing people seem to forget when purchasing an used car is that it is just that, it is used they are unable to predict any small thing that may go wrong but the way they handled my small inconveniences has made me want to go share with everyone just how appreciative I am in how they run their business.
I submitted all of my financial paperwork and was approved for purchase on a vehicle. I was informed there was another off, but mine was submitted first... and would be worked as such. My sales representative Ryan informed me I would receive a call back regarding putting a deposit down to hold the vehicle. After six attempted phone calls, and 18 hours later, I was informed by another sales representative that he was selling the car to someone from New Hampshire who was flying in after my scheduled appointment. I was informed my offer would not be considered before his despite mine being submitted first, the other offer did not have to put down a deposit, and that with sales representatives both working a sale this is just something that happens. Unless you are on the lot, don't bother inquiring about a vehicle with this dealer.
Professional and clean; Zak sets the bar extremely high and deserves your business. He's been a real help with my old import.
I went to go check out a car that I saw online and was helped out by Zak. He told me everything that was up with the car, what work was done on it, what... modifications it had on it, and pointed out the dings and dents. Zak made the process extremely easy of purchasing a car. I didn't feel like I was forced into the purchase. I will definitely go back there if I buy a car in the future. If you go talk to Zak, he knows whats up with the cars he's selling and will tell you in detail of what work went into it and what is wrong with it. Do know that their prices are non negotiable so keep that in mind.
After unfortunately totaling my old Honda Accord, I desired to get an upgrade. However, I was worried that purchasing a much nicer car would put a deep... hole in my pocket. Fortunately, a friend of mine referred me to Auto Boutique Chicago. After driving compact sedans my whole life, my eye's were set on buying a beautiful Audi. Upon entering, I was greeted with excellent customer service and received assistance right away. I told them about my situation and what I was looking for. They were extremely knowledgeable and steered me in the direction of an amazing Audi A8. At no point, did I ever feel they were pushing me or forcing me into any decisions. After browsing all of their stunning European cars in their inventory, I happily committed to the pre-owned Audi. Making the purchase was a breeze and I received all necessary information regarding the history of the vehicle. I ended up coming back for all my maintenance services as well, due to their overall knowledge and affordability. Overall, I would definitely recommend Auto Boutique Chicago for anyone looking for an optimal car buying experience and for anyone looking for affordable car service!
This was my first car purchase and I can't believe how easy it was. The guys are great, they were friendly and willing to work with me from the start.... I can't be happier with purchase and will be getting my next car from them.
Carlos, Thank you for your business as well as the great compliments. We value you as a customer and look forward to doing business with you again!!