Auto Boutique Chicago

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 22, 2018

    Great vehicle A+ service. Couldn’t be happier with how I was treated by Zak. The vehicle looked amazing in the pictures and I was a bit skeptical but... it looked just as good in person.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 14, 2018

    Very unprofessional. Came in very interested in a car. Zak, the general manager, ran my credit and everything. I set up a pick up date and time 2 days... later. I asked if I should put a deposit down to hold the car and he told me just to come and pick it up. He asked for my pay stubs and I sent those the same day. He then said he was gonna call me back to work out all the details and I never heard back from him. I kept on calling the office and he kept on avoiding me after he had ran my credit and everything. AVOID THIS PLACE!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • November 4, 2014

    Had a great experience buying a car from these guys. Staff was knowledgeable about the car, very helpful both on the phone and in person and easy to work... with. I did not feel pressured in any way as you often do in a car sales situation. Transaction was smooth and efficient. Thanks for all your help in buying this car and for making it a good experience. I would definitely recommend them to others!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks again for your continued support. We are glad you had such a great experience with us!! If you need anything else let us know.

  • 5.0 out of 5
    June 3, 2018

    I don't want to go on as big a rant as on the other review websites, but I will say the low rating they are getting on this website is a joke. The employees... at auto boutique chicago are reputable and a pleasure to deal with! I purchased a 08 mazda 3 from them and the entire process was delightful, they were not pushy one bit and were there for the customer. I had a couple of minor issues with my vehicle upon leaving and they could of told me too bad so sad it's your issue now but they made it right and even went above and beyond in the process! I would highly recommend shopping with them! the thing people seem to forget when purchasing an used car is that it is just that, it is used they are unable to predict any small thing that may go wrong but the way they handled my small inconveniences has made me want to go share with everyone just how appreciative I am in how they run their business.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 30, 2016

    I submitted all of my financial paperwork and was approved for purchase on a vehicle. I was informed there was another off, but mine was submitted first... and would be worked as such. My sales representative Ryan informed me I would receive a call back regarding putting a deposit down to hold the vehicle. After six attempted phone calls, and 18 hours later, I was informed by another sales representative that he was selling the car to someone from New Hampshire who was flying in after my scheduled appointment. I was informed my offer would not be considered before his despite mine being submitted first, the other offer did not have to put down a deposit, and that with sales representatives both working a sale this is just something that happens. Unless you are on the lot, don't bother inquiring about a vehicle with this dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2016

    Professional and clean; Zak sets the bar extremely high and deserves your business. He's been a real help with my old import.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2015

    I went to go check out a car that I saw online and was helped out by Zak. He told me everything that was up with the car, what work was done on it, what... modifications it had on it, and pointed out the dings and dents. Zak made the process extremely easy of purchasing a car. I didn't feel like I was forced into the purchase. I will definitely go back there if I buy a car in the future. If you go talk to Zak, he knows whats up with the cars he's selling and will tell you in detail of what work went into it and what is wrong with it. Do know that their prices are non negotiable so keep that in mind.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 7, 2015

    After unfortunately totaling my old Honda Accord, I desired to get an upgrade. However, I was worried that purchasing a much nicer car would put a deep... hole in my pocket. Fortunately, a friend of mine referred me to Auto Boutique Chicago. After driving compact sedans my whole life, my eye's were set on buying a beautiful Audi. Upon entering, I was greeted with excellent customer service and received assistance right away. I told them about my situation and what I was looking for. They were extremely knowledgeable and steered me in the direction of an amazing Audi A8. At no point, did I ever feel they were pushing me or forcing me into any decisions. After browsing all of their stunning European cars in their inventory, I happily committed to the pre-owned Audi. Making the purchase was a breeze and I received all necessary information regarding the history of the vehicle. I ended up coming back for all my maintenance services as well, due to their overall knowledge and affordability. Overall, I would definitely recommend Auto Boutique Chicago for anyone looking for an optimal car buying experience and for anyone looking for affordable car service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2014

    This was my first car purchase and I can't believe how easy it was. The guys are great, they were friendly and willing to work with me from the start.... I can't be happier with purchase and will be getting my next car from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Carlos, Thank you for your business as well as the great compliments. We value you as a customer and look forward to doing business with you again!!

  • 5.0 out of 5
    November 3, 2014

    Great people to deal with. Staff was knowledgeable and upfront with any issues with the car that had been resolved/repaired. Facilities were modern and... clean. Everyone was very helpful. Appreciate everything guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much Bryan. We really appreciate your business. We are glad your experience was enjoyable. Have fun with your VW GTI. If you are eve...r back in the Chicago land area and want to bring your 60's beetle out for fun let us know...

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