Russ Darrow Direct Pre-Owned

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Russ Darrow Direct Pre-Owned Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2014

We offer one of the largest selections of pre-owned vehicles in the Appleton, Wisconsin area. With almost every make and model in our inventory including Chrysler, Dodge, Honda, Jeep, Kia, Mazda, Mitsubishi, Nissan, Scion and Toyota, Russ Darrow Direct is confident they'll be able to find you a vehicle that fits your lifestyle, budget and personality.

...



When it comes to buying a pre-owned car, truck, or SUV, Russ Darrow Direct keeps it simple and streamlined with our extensive selection of inventory. Our number one priority is that you leave our dealership with a vehicle that you're happy with!

"Experience the Darrow Difference!"

Reviews

4.1 out of 5 4.1
370 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    February 16, 2021

    As long as they had to repair my bumper I asked if they could do an oil change as well. They could and that was super convenient. However the receipt said... I requested a car wash which I did not, however it was nice to see my car so clean!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2020

    Very clean establishment. Friendly staff and gor me through quickly. Always go over the top for me. Washed my truck for me. Eric does a great job of explaining... everything my vehicle needs or will need in the near future.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 10, 2017

    Since I started getting vehicles at Russ Darrow the people have always honest and friendly. They have always made good on all there policies and maintenance.... All around great place to get a new or used vehicle. Thank you very much

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2020

    Always friendly and helpful service no matter who is working the counter on the day I happen to visit. Rides are available if needed. Always nice to know... and have used the service multiple times.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2020

    Tony was great to work with he really made the whole process easy and kept updating me as needed with the progress of repairs. Tony even helped getting... my rental setup, so it was waiting for me when I dropped of my car. Their team did an awesome job with everything from the repairs to cleaning the car. The overall service was amazing, and the car looks fantastic!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2020

    Excellent dealership all around. Staff is full of friendly workers who go above and beyond to help thier customers. Couldn't have asked for a better experience.... I fully recommend using Russ Darrow.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2020

    Super service, convenient location, great prices and very accommodating. They kept me informed of everything they did and even gave me a ride home and... picked me back up!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2020

    Russ Darrow always gives me quality service at a reasonable price. They go out of their way to communicate with me and to ensure that the job is done... correctly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    November 10, 2020

    Came in for my last discounted(not free) oil change after purchasing my vehicle there, afterwards checked my oil life indicator. Not reset. Same as last... time. On my way home my low tire pressure light came on. I would think tire pressure would be one of there free safety inspections. As usual I was disappointed.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2020

    I thank you for having the pick up I was interested in driven from Madison to Appleton. Customer service was great although I don’t think he wanted me... to come back as he didn’t have any gas in the vehicle .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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