Reviews
Asked Austin for a video he sent it said no scratches or
Asked Austin for a video he sent it said no scratches or dents in car , got to dealership and car had scratches and dents,
Asked Austin for a video he sent it said no scratches or
Asked Austin for a video he sent it said no scratches or dents in car , got to dealership and car had scratches and dents,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Process was good - we had done our homework so it was a
Process was good - we had done our homework so it was a good experience.. Price was on the higher end of vehicle worth but that’s the deal ship
Process was good - we had done our homework so it was a
Process was good - we had done our homework so it was a good experience.. Price was on the higher end of vehicle worth but that’s the deal ship
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com
Simply the BEST people to work with.
Simply the BEST people to work with. I won't go anywhere else. Thank you Isiah and the whole team...you folks are the BEST.
Simply the BEST people to work with.
Simply the BEST people to work with. I won't go anywhere else. Thank you Isiah and the whole team...you folks are the BEST.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham mike.meacham@russdarrow.com
Great overall experience.
Great overall experience. Sales and Manager were both professional and easy to talk with. They were able to answer all my questions. Would recommend and return.
Great overall experience.
Great overall experience. Sales and Manager were both professional and easy to talk with. They were able to answer all my questions. Would recommend and return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com
The people at Russ Darrow Direct have always been
The people at Russ Darrow Direct have always been friendly and they never push for extra sales. They’ve let me know what they recommend to be done and what things can wait and leave it up to me to make the call without being pushed. And I absolutely love the video where they walk you through the engine and under side of your vehicle and what they’ve checked in how things look.! i’ve been going here for around eight years or so now and have always been pleased.
The people at Russ Darrow Direct have always been
The people at Russ Darrow Direct have always been friendly and they never push for extra sales. They’ve let me know what they recommend to be done and what things can wait and leave it up to me to make the call without being pushed. And I absolutely love the video where they walk you through the engine and under side of your vehicle and what they’ve checked in how things look.! i’ve been going here for around eight years or so now and have always been pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Meacham mike.meacham@russdarrow.com
Very helpful, very respectful, understanding , and
Very helpful, very respectful, understanding , and willing to work with me with the bank of my cheese
Very helpful, very respectful, understanding , and
Very helpful, very respectful, understanding , and willing to work with me with the bank of my cheese
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com
Russ Darrow, does great work on my vehicles.
Russ Darrow, does great work on my vehicles. I'm always informed of the work needed, and I'm always happy to get my vehicle back. And I'm very satisfied with the work done.
Russ Darrow, does great work on my vehicles.
Russ Darrow, does great work on my vehicles. I'm always informed of the work needed, and I'm always happy to get my vehicle back. And I'm very satisfied with the work done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com
Easy check-in.
Easy check-in. Fast turnaround on service. Free ride for pickup. Great customer experience. Thanks!
Easy check-in.
Easy check-in. Fast turnaround on service. Free ride for pickup. Great customer experience. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham mike.meacham@russdarrow.com
They were very accommodating,friendly to deal with.
They were very accommodating,friendly to deal with. I would also recommend them to friends.
They were very accommodating,friendly to deal with.
They were very accommodating,friendly to deal with. I would also recommend them to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com
Awesome.
Awesome. He was a very nice man. Went out of his way to move our care closer because my husband is handicapped. So he brought our car back right next to the waiting area so my hubby didn't have to walk only a couple steps.
Awesome.
Awesome. He was a very nice man. Went out of his way to move our care closer because my husband is handicapped. So he brought our car back right next to the waiting area so my hubby didn't have to walk only a couple steps.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Direct. We look forward to having you as one of our valued customers for many more years to come! Mike Meacham mike.meacham@russdarrow.com