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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Great sales people and staff.

Great sales people and staff. Very helpful and knowledgeable about explaining the controls of how to operate the vehicle. Faulkner has excellent customer service & Zach is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a used vehicle online.

Bought a used vehicle online. The salesman was honest about the vehicle and made the transaction easy. The vehicle was “as advertised” and our rep was more than willing to take additional photos and videos. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff was courteous, knowlegable and very willing to

The staff was courteous, knowlegable and very willing to provide a correct answer to my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our 2024 Grand Cherokee required unscheduled service due

Our 2024 Grand Cherokee required unscheduled service due to an unexpected dead battery issue. It required contacting roadside assistance and ultimately needed towed to the dealership. With the professional assist from our service advisor, Jeff Phillips, our vehicle was promptly transported to Faulkner CDJRF. The issue was diagnosed in a timely manner and repaired in an acceptable period of time. We are grateful for the prompt and professional attention paid by the Faulkner team to our unexpected vehicle breakdown.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to deal with and friendly.

Very easy to deal with and friendly. Gave me a great deal on a new wrangler. They weren’t pushy and got us in and out. Brandon showed me how to work everything in the jeep and even gave me my first duck for the new Wrangler. 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We we’re on a road trip, I had just changed the oil week

We we’re on a road trip, I had just changed the oil week in half ago in my Jeep grand Cherokee, I change the oil in my 2014 Jeep grand Cherokee, after traveling a couple hours noticed I had no oil pressure checked oil found dipstick with dry put oil in it to get us to the next exit, call AAA to have it he Jeep towed to Faulkner Chrysler Jeep found the oil filter had failed all in all everything going went well at the dealership thank you.Faulkner .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great people to deal with.

Great people to deal with. Would highly recommend to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I would highly recommend.

I would highly recommend. The service Raider can was very helpful. The technician was very good at explaining to me the work that was performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always love the work done at Faulkner!

Always love the work done at Faulkner! Special shout out to Isaiah for always doing a fantastic job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We just moved here and we are happy to find this

We just moved here and we are happy to find this dealership! Quality service! Fair Pricing! Wonderful Staff! We’ll be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.