[{"id":17360,"firstName":"Rolando","lastName":"Sanchez","titleText":"Service Manager","shortBioText":"I have been in the service business for the last 15 years. The last 10 years with Esserman Nissan/VW. I enjoy meeting new customers and making them feel at home. We are like family here and want you to feel the same. Thank you for being a valued customer and part of the Esserman family.","emailTxt":"rsanchez@esserman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010773.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17369,"firstName":"Martin","lastName":"Centeno","titleText":"Sales Consultant","shortBioText":"I have been in the car business for 8 years with the Esserman Auto Group. I enjoy being in sales to provide the best customer service to everyone that enters our store.","emailTxt":"mcenteno@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":117,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010751.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17357,"firstName":"Glenn","lastName":"Peri-Cohen","titleText":"Sales Manager","shortBioText":"I was born and rasied in Miami. I have been in the car business for the last 5 years with Esserman Nissan/VW. I have been in the finance department, sales, and now the Sales Manager for VW. I enjoy working for a winning team. In my spare time I enjoy the beach and the gym.","emailTxt":"gcohen@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010754.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17363,"firstName":"Maria","lastName":"Fitzpatrick","titleText":"Finance Manager","shortBioText":"I have been a part of the Esserman family for over 14 years. It has been a fabulous journey.","emailTxt":"mfitzpatrick@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17376,"firstName":"Antonio","lastName":"Cantu","titleText":"Sales Consultant","shortBioText":"My name is Antonio but my friends and family call me Tony or Gallego. I'm new to the Esserman family as of early 2010. Honestly, I'm really excited to be here and be able to travel a different road in sales. I worked the past three years at Gables Motorsports as a motorcycle sales consultant. Besides sales I'm into computers and networking and I'm a big fan of motorsports. In the past I frequently attended autocross parks for fun. I am also a huge fan of traveling and when the opportunity presents itself for me to do so I'm there.","emailTxt":"acantu@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010753.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17361,"firstName":"Mitra","lastName":"Rampersad","titleText":"Finance Manager","shortBioText":"","emailTxt":"mrampersad@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010755.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17364,"firstName":"Pablo","lastName":"Mata","titleText":"Service Advisor","shortBioText":"I have been in Service for over 10 years now. I am glad to be a part of the Esserman VW Team. When I am not at work I enjoy spending time with family. Thank you for taking the time to visit our customer review page.","emailTxt":"pmata@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010772.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17362,"firstName":"Derric","lastName":"Cohen","titleText":"Finance Manager","shortBioText":"I have over 13 years experience in the car business. I have been with Esserman Nissan/VW since 2001. I enjoy the gym and spending time with my family.","emailTxt":"dcohen@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010767.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17368,"firstName":"Ignacio","lastName":"Socias","titleText":"Sales Consultant","shortBioText":"I have been in sales with Esserman VW for 8 years. Here I can share my enthusiasm for VW with so many loyal customers and work side by side with an outstanding team. I am glad to be a part of a winning team.","emailTxt":"isocias@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010752.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17365,"firstName":"Daisy","lastName":"Zabala","titleText":"Service Advisor","shortBioText":"","emailTxt":"dzabala@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17371,"firstName":"Richard","lastName":"Lopez","titleText":"Sales Consultant","shortBioText":"I have been in sales over 4 years. I am proud to be a part of the Esserman VW sales team. I look forward to helping you in the purchase of your new car.","emailTxt":"rlopez@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010768.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":84552,"firstName":"Edgar","lastName":"Ramirez","titleText":"Finance Manager","shortBioText":"","emailTxt":"eramirez@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":72768,"firstName":"Jose Luis","lastName":"Bringas","titleText":"Service","shortBioText":"","emailTxt":"jluis@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":63924,"firstName":"Keith","lastName":"Osbourne","titleText":"Sales Consultant","shortBioText":"","emailTxt":"kosbourne@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":44993,"firstName":"Carman","lastName":"Jean Jacques","titleText":"Finance Manager","shortBioText":"I have been married for 20 years and have two beautiful children. I've been in the car business and finance business for the last 18 years. I was a member of the Esserman family for 7 years. For the last 10 years I have been in the finance industry focusing on mortgage and real estate investments until the end of last year. I have rejoined the my old Esserman family now. I am friendly, and open minded and I love jazz.","emailTxt":"cjacques@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17378,"firstName":"Jesus","lastName":"Francos","titleText":"Sales Consultant","shortBioText":"","emailTxt":"jfrancos@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010750.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":25494,"firstName":"Jose","lastName":"Gil","titleText":"Sales Consultant","shortBioText":"Here at the dealer everyone knows me by my nickname \"Pepe\". I have been working for Esserman for 10 years. I enjoy talking with my co-workers, but more so I enjoy talking with customers about cars and other things. When I'm not working I enjoy watching soccer matches and discussing current events.","emailTxt":"jgil@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010763.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17367,"firstName":"Bernardo","lastName":"Manduley","titleText":"Sales Consultant","shortBioText":"I was raised in the Bronx, NY, but I have lived in Miami since 1986. My hobbies are traveling with my wife and attending sporting events and concerts. I have been in sales for 22 years and a Sales Representative at Esserman Nissan/VW for 11 years. I am extremely customer oriented. My customers are always my first priority.","emailTxt":"bmanduley@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/cimg0163.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":17366,"firstName":"Fernando","lastName":"Sanzetenea","titleText":"Sales Consultant","shortBioText":"I've lived in Miami for the last 20 years and I have been a member of the Esserman Nissan/VW family for 12 years. I believe it's a great place to work. I've been married for 20 years as well. I'm a family man with children who love to play sports. I speak Spanish and am very patient and accomodating. In my free time I like to spend time with my family and friends.","emailTxt":"fsanzetenea@esserman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mdavid/p1010761.jpg","drDealerId":28072,"certifiedEmployee":false},{"id":494598,"personPtyId":39170743,"firstName":"Tony","lastName":"Cantu","titleText":"Marketing Manager","emailTxt":"acantu@palmetto57.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28072,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Palmetto 57 VW

4.6 out of 5 (4.6) 386 reviews

Dealer on Cars.com since May 2014

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:00 AM - 7:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun 8:00 AM - 3:00 PM

Reviews

4.6 out of 5 4.6
386 lifetime reviews. Includes reviews of Palmetto 57 VW from DealerRater.com
  • Excellent Service
    July 14, 2016

    My Service Representative: Jose DeLeon was courteous, professional, efficient and knowledgeable. He made me feel comfortable and worry-free about the ...work that was to be done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, Clarissa and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jose is a great as...set and we're thankful to have him on our team. We appreciate your business! Regards, Lamay Martin - General Manager - lmartin@palmetto57.com


  • 5.0 out of 5
    Top service
    March 28, 2018

    It is hard that things don't go smooth in this dealership but, if it does, there is Rolando that guy you can count on

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 1.0 out of 5
    Bad experience
    March 24, 2018

    Went here, they worked me a great “deal” and then when it came time time to sign they changed the monthly payment to a higher amount.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Palmetto 57 VW from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $29.95 and up*

    Tire Rotation

    $14.95 and up*

    Wheel Alignment (4WD)

    $69.99 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 134 Offers on 9 Models

About Our Dealership

Dealer on Cars.com since May 2014

Palmetto57 Volkswagen - A Miami VW Car Dealership

Palmetto57 Volkswagen in South Florida is your VW dealer with the most! Our selection of new and pre-owned Miami Volkswagen cars and SUVs is second to none! We love our customers and believe that honesty is the best policy; and we invite you to come and see for yourself why Palmetto57 Volkswagen stands out above the rest of the Miami Lakes Volkswagen car dealers.

"Drive for Less!"

Top Reviewed Employees

Palmetto 57 VW
16825 NW 57th Ave Miami, FL 33055
New (877) 900-2425
Used (877) 895-6699
Service (888) 204-0232
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