Imperial Valley Honda

4.3 out of 5 4.3

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 6, 2020

    The communication from appointment to service advisor was with clarity... Received a clean car in return was a great bonus!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel f...ree to stop in or reach out to us if you have any questions for our staff. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    December 30, 2019

    Respect. Informative. Patience. Talked to several sales reps. Sales lady very kind and helpful. If she didn't know answer to question, she got answer... quickly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Harvey. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as... well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    December 27, 2019

    The service was perfect my car was out very quick. Definitely coming back. The prices are pretty good as well.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your perfect review, Samuel! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent custom...er service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    December 18, 2019

    Juan Saldaña gave me the best experience at Honda. He helped me to figure it out with Honda was best for my family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear that you had an excellent experience with Juan and the rest of our team. We would like to sincerely thank you for your business... and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    December 18, 2019

    The service tech that handled my issue was on point and was very quick to provide any information on my vehicle. My wait time was way less then expected... and overall my experience was great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    December 13, 2019

    The service. Gabriel is friendly and professional. He communicates everything that's going on and goes the extra mile for you. My parents have a Honda.... He takes care of them the same way. Definitely an asset to your company.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    At Imperial Valley Honda, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive exper...ience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    December 9, 2019

    Professional environment and welcome environment. Adrian was very knowledgeable about the products and services provided by Honda. Will definitely promote... that business with friends and family

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Imperial Valley Honda and for your referrals and recommendation! It was a pleasure to assist y...ou and please let us know when we can do so again! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    December 8, 2019

    The company help me to get the car I wanted , with my affordable payment. Very satisfied with the customer service provided by the salesman.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Cesar, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfi...ed with the overall experience. We look forward to working with you again! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    November 30, 2019

    Friendly and attentive staff! All are very welcoming from start to finish! Loved the service and attention that was received by all during my visit! Definitely... recommend this place to all looking to buy a vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Imperial Valley Honda and for your referrals and recommendation! It was a pleasure to assist y...ou and please let us know when we can do so again! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

  • 5.0 out of 5
    November 27, 2019

    Customer service was great. Staff was friendly and helpful. Adrian and Rick made my car buying experience easy. Thank you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough... to make your purchase completely painless. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com

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