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Reynolds Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reynolds Automotive from DealerRater.

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They have some great cars but a little to much for me but

They have some great cars but a little to much for me but I surely will keep checking back with them.

They have some great cars but a little to much for me but

They have some great cars but a little to much for me but I surely will keep checking back with them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Enjoyed working directly with the business owner.

Very pleased with the prices and trade-in process. Scott was great to work with. This small dealership where you deal directly with the owners is much better than a large dealership experience. I drove more than 8 hours to pick up the vehicle I'd found online and everything was as advertised or better. I'd make the trip again for my next purchase.

Enjoyed working directly with the business owner.

Very pleased with the prices and trade-in process. Scott was great to work with. This small dealership where you deal directly with the owners is much better than a large dealership experience. I drove more than 8 hours to pick up the vehicle I'd found online and everything was as advertised or better. I'd make the trip again for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The sales staff was awesome to work with especially Roger...

The sales staff was awesome to work with especially Roger Klein. No high pressure sale tactics. Although we did not purchase from them (no fault on their end) I would definitely recommend them. Thank you Reynolds Auto for all your time and patience and a special thanks to Roger!😀😀😀

The sales staff was awesome to work with especially Roger...

The sales staff was awesome to work with especially Roger Klein. No high pressure sale tactics. Although we did not purchase from them (no fault on their end) I would definitely recommend them. Thank you Reynolds Auto for all your time and patience and a special thanks to Roger!😀😀😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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Buyer Beware

Experience was good until we had an issue with the vehicle that they were responsible for repairing. Although the owner apologized for his actions. I regret doing business with them as they have poor customer service.

Buyer Beware

Experience was good until we had an issue with the vehicle that they were responsible for repairing. Although the owner apologized for his actions. I regret doing business with them as they have poor customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional, Honest, Knowledgeable

We will certainly consider Reynolds Automotive the next time we are looking to purchase a car. The owner, Scott, is very professional. He knows each car on the lot well. The car we test drove was in pristine condition, despite being a used car.

Professional, Honest, Knowledgeable

We will certainly consider Reynolds Automotive the next time we are looking to purchase a car. The owner, Scott, is very professional. He knows each car on the lot well. The car we test drove was in pristine condition, despite being a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent experience

I purchased my car in August and it has been an amazing vehicle, no issues whatsoever. I had a great experience and no complaints. I highly reccomend them for a great deal and they were very easy to work with.

Excellent experience

I purchased my car in August and it has been an amazing vehicle, no issues whatsoever. I had a great experience and no complaints. I highly reccomend them for a great deal and they were very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Value, Exceptional Service!

I just purchased my first car from Reynold's Automotive. It was the best experience that I have ever had buying a car. No pressure. Easy to work with. It was actually an enjoyable experience! I am definitely going back when I am ready to buy another car.

Great Value, Exceptional Service!

I just purchased my first car from Reynold's Automotive. It was the best experience that I have ever had buying a car. No pressure. Easy to work with. It was actually an enjoyable experience! I am definitely going back when I am ready to buy another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worth the trip

If you are looking for a quality vehicle and a team of committed professionals to help you, this is the place. They will go above and beyond to make sure your vehicle is as advertised and that you get a great vehicle at a great value.

Worth the trip

If you are looking for a quality vehicle and a team of committed professionals to help you, this is the place. They will go above and beyond to make sure your vehicle is as advertised and that you get a great vehicle at a great value.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great vans, great service

Thanks to Dennis for making the purchase of our new Odyssey easy and fun.

great vans, great service

Thanks to Dennis for making the purchase of our new Odyssey easy and fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ask for Dennis

If you want an excellent experience ask for Dennis. We went there to look at a specific car we had found online and Dennis was friendly, genuine, and just an overall wonderful person. We were ready to pay list price for the car, then Todd walked in and after a brief conversation with him the situation began to erode. It was clear he was distrustful and did not have a good attitude. We ended up negotiating an acceptable figure and purchasing it, but it was because of Dennis' friendly and courteous attitude that we had gotten to that point. Had we worked with Todd from the outset we would've gone elsewhere.

Ask for Dennis

If you want an excellent experience ask for Dennis. We went there to look at a specific car we had found online and Dennis was friendly, genuine, and just an overall wonderful person. We were ready to pay list price for the car, then Todd walked in and after a brief conversation with him the situation began to erode. It was clear he was distrustful and did not have a good attitude. We ended up negotiating an acceptable figure and purchasing it, but it was because of Dennis' friendly and courteous attitude that we had gotten to that point. Had we worked with Todd from the outset we would've gone elsewhere.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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