"Small dealership, personal touch, and big time customer service."
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Thanks to Dennis for making the purchase of our new Odyssey easy and fun.
If you want an excellent experience ask for Dennis. We went there to look at a specific car we had found online and Dennis was friendly, genuine, and... just an overall wonderful person. We were ready to pay list price for the car, then Todd walked in and after a brief conversation with him the situation began to erode. It was clear he was distrustful and did not have a good attitude. We ended up negotiating an acceptable figure and purchasing it, but it was because of Dennis' friendly and courteous attitude that we had gotten to that point. Had we worked with Todd from the outset we would've gone elsewhere.
I will be recommending Reynolds Automotive to anyone I know looking for a great used care at a great price. Scott one of the owners took time with us answering... all questions honestly . His knowledge and interest in providing customers with a quality experience is unique and refreshing . I know where I will be buying my cars from now on!
Got me in and out quickly with the purchase of my new 2014 Honda Odyssey. They worked with my tight schedule and did not try to push anything extra.
We recently bought a 2011 Honda Odyssey from Reynolds. We were really happy with our experience working with both Todd and Scott. We stopped by once... to take a van for a spin but decided it wasn’t quite the right one for us. They handled us walking away with professionalism and class and even sent an email the next day to follow up on our experience at their dealership. We headed back a couple days later and found the van that was just right for us. We worked with Scott directly to finalize the deal and it was a great experience. He was professional but personable throughout the process. I would highly recommend anyone to check out Reynolds, especially if you are looking at an Odyssey. They had a great selection of competitively priced vans and were constantly getting new ones in stock.
Scott and Dennis were great. I was looking for a quality used car for my daughter and was dreading the "day of HELL" dealing with it.. I decided to stop... by Reynolds and I was pleasantly surprised. We ended up buying the car and having a lot of good conversation. Everything went smooth and pretty darn quick. They were very knowledgeable and most importantly, very honest. I definitely recommend Reynolds automotive. If you want a good, quality deal and people with integrity, stop by and see the team at Reynolds. You'll be glad you did. I will definitely call Scott for my next vehicle. You'll be hooked on the idea of an easy car buying experience. Fear no more, Reynolds Automotive is here. Thanks guys!
I purchased a vehicle mid April 2017. My overall experience with this dealership was outstanding. Very helpful from the time I arrived on the lot. I was... treated honestly and with no pressure. The buying process was very simple. I was unsure of the make and model, Toyota Prius. They let me test drive and spend over an hour examining the car. Scott was very helpful with his knowledge of hybrid technology and when i fact checked what he said, everything was accurate. I left the first day impressed with the service i received and with absolutely no pressure to buy. After I looked at other Priuses, I realized how good of a price Reynolds Prius was listed at. I have only interacted with about 15 to 20 dealerships in my lifetime. But this dealer was without a doubt the best one I have encountered so far. Honesty customer service and no pressure. During the whole process the only one negative thing i noticed was the lot was small and there was not alot of parking for customers. But thats pretty minor I'd say.
very friendly staff! Not your typical " used car salesman type mentality! i would definitely buy there again and wouldn't hesitate to recommend them to... friends and family!
Reynolds Automotive is by far the best car dealer I have ever been to new or used. They are friendly, honest, respectful, and trustworthy. I showed up... 30 minutes before they closed on a Saturday and they were happy to let me test drive the car. After making the deal, and shaking hands to complete the deal, they were happy to hold the car for a week until I could make it back up to KC to pay and pickup the car. Driving 3 hours to buy a car was well worth it! A week after my purchase I even received a card in the mail from Todd saying thank you for your business. They go above and beyond to make you feel welcome and taken care of! Todd was a pleasure to do business with and I will be back in the future to buy another car. If you want to be treated with respect and not pushed into making a decision, Reynolds is the place to go. I cannot recommend them highly enough!!
I saw the car I wanted online, visited the dealership that afternoon, and bought the car the next morning. Todd was honest and made the process quick... and simple. He detailed the car before I picked it up and even put in more gas. I'm a very satisfied customer!