Reynolds Automotive

4.9 out of 5 4.9
Rectangle 48
Sales

Reynolds Automotive Hours

Sales

Monday

9:00 AM - 6:30 PM

Tuesday

9:00 AM - 6:30 PM

Wednesday

9:00 AM - 6:30 PM

Thursday

9:00 AM - 6:30 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2014

We have been in the Johnson County area for five years and love helping people find their future van, SUV, or car. We a

...

re a family run small business that loves to serve the greater Kansas City area today and far into the future.

"Small dealership, personal touch, and big time customer service."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
74 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    May 17, 2020

    Experience was good until we had an issue with the vehicle that they were responsible for repairing. Although the owner apologized for his actions. I regret... doing business with them as they have poor customer service.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2019

    We will certainly consider Reynolds Automotive the next time we are looking to purchase a car. The owner, Scott, is very professional. He knows each... car on the lot well. The car we test drove was in pristine condition, despite being a used car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 24, 2017

    I will be recommending Reynolds Automotive to anyone I know looking for a great used care at a great price. Scott one of the owners took time with us answering... all questions honestly . His knowledge and interest in providing customers with a quality experience is unique and refreshing . I know where I will be buying my cars from now on!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2019

    I purchased my car in August and it has been an amazing vehicle, no issues whatsoever. I had a great experience and no complaints. I highly reccomend... them for a great deal and they were very easy to work with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2019

    I just purchased my first car from Reynold's Automotive. It was the best experience that I have ever had buying a car. No pressure. Easy to work with.... It was actually an enjoyable experience! I am definitely going back when I am ready to buy another car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    November 4, 2018

    If you are looking for a quality vehicle and a team of committed professionals to help you, this is the place. They will go above and beyond to make sure... your vehicle is as advertised and that you get a great vehicle at a great value.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2018

    Thanks to Dennis for making the purchase of our new Odyssey easy and fun.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    May 24, 2018

    If you want an excellent experience ask for Dennis. We went there to look at a specific car we had found online and Dennis was friendly, genuine, and... just an overall wonderful person. We were ready to pay list price for the car, then Todd walked in and after a brief conversation with him the situation began to erode. It was clear he was distrustful and did not have a good attitude. We ended up negotiating an acceptable figure and purchasing it, but it was because of Dennis' friendly and courteous attitude that we had gotten to that point. Had we worked with Todd from the outset we would've gone elsewhere.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2018

    Got me in and out quickly with the purchase of my new 2014 Honda Odyssey. They worked with my tight schedule and did not try to push anything extra.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2018

    We recently bought a 2011 Honda Odyssey from Reynolds. We were really happy with our experience working with both Todd and Scott. We stopped by once... to take a van for a spin but decided it wasn’t quite the right one for us. They handled us walking away with professionalism and class and even sent an email the next day to follow up on our experience at their dealership. We headed back a couple days later and found the van that was just right for us. We worked with Scott directly to finalize the deal and it was a great experience. He was professional but personable throughout the process. I would highly recommend anyone to check out Reynolds, especially if you are looking at an Odyssey. They had a great selection of competitively priced vans and were constantly getting new ones in stock.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews