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Quality Auto Center of Springfield

(1,525 reviews)
Visit Quality Auto Center of Springfield
Sales hours:
Service hours:
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Sales Service
Monday 9:30am–8:00pm 10:00am–5:00pm
Tuesday 9:30am–8:00pm 10:00am–5:00pm
Wednesday 9:30am–8:00pm 10:00am–5:00pm
Thursday 9:30am–8:00pm 10:00am–5:00pm
Friday 9:30am–8:00pm 10:00am–5:00pm
Saturday 9:30am–8:00pm 10:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(973) 665-6316 (973) 665-6316

Reviews

(1,525 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Auto Center of Springfield from DealerRater.

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Awesome car shopping experience!

Awesome car shopping experience!! Samuel made the process go as seamless & smooth as possible. Jean answered all of my questions regarding financing & I got everything completed in no time. I'm so excited to be driving this absolutely GORGEOUS car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Lovely experience.

Lovely experience. Their upfront quote, the transparency, the helpfulness, the great customer service was all a breath of fresh air. I would definitely do business with them in the future and highly recommend them to other car buyers. Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So far my 2 weeks of ownership have been absolutely

So far my 2 weeks of ownership have been absolutely amazing!! This spot has an awesome and unique selection of cars to buy. Rupert was a pleasure to work with in the buying process. Cant wait to go visit them again! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you're looking for a trustworthy place to buy a car, I

If you're looking for a trustworthy place to buy a car, I highly recommend this dealership. Super upfront, fast, and truly helpful folks. I felt confident in my purchase and I’ll definitely be back for my 2nd car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They gave us such a great deal and we bought 2 cars!

They gave us such a great deal and we bought 2 cars! Very humble, helpful and will do whatever they can to give you the best of the best!! I definitely recommend them on buying a car and I will definitely be doing business with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The prices are misleading.

The prices are misleading. Add 7k then you will get the real price. The price online was 41.8880 but I was told after I put down 7k but the real price would be almost 50k. Why not just list the car for 50k. Dont waste my time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Thank you Rupert for all the hard work you did for us!

Thank you Rupert for all the hard work you did for us! When you come in, ask to speak to Rupert & he will help you with all your necessities!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Such an awesome experience!

Such an awesome experience! All the guys were amazing, super friendly and made the whole process stress-free. I got the car I’ve always wanted, and the price was right. Highly recommend checking them out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Weird car salesman.

Weird car salesman. Didn’t say one word during test drive, didn’t say anything about the car after the drive, except if I was ready to make a deal. Said I wasn’t for sure, I was comparing cars and I’d like to see what the out the door number would be on the car. And he said he can’t provide it unless I buy it on the spot. Won’t be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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10/10, great vehicles, awesome service, everyone is kind

10/10, great vehicles, awesome service, everyone is kind and eager to help. you feel they will do their best to help you the best way. recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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