Rio Motor Co

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 27, 2020

    My purchase experience was fast and did not have any problems.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 5, 2020

    Awesome experience, Salesman Eric Rodriguez was exceptional

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2019

    This is the fourth vehicle we have bought from Rio Motors in Rio Grande City, TX. Exceptional owners, employees and facilities.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

  • 1.0 out of 5
    July 2, 2019

    Service Department sucks they are super slow!! They had my car for days and no service advisor ever contacted me to let me know what and how long it would... be there if it wasn?t they I called. Horrible

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Ple...ase reach out to us at (956) 622-5566 at your earliest convenience to discuss how we can turn this experience into a positive one.

  • 5.0 out of 5
    May 25, 2019

    I Satisfied with the work done on my truck. Truck was worked on. Oil service was also done

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 15, 2019

    Great service for Oil Changes! Appointment times are follwed appropriately and completed in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2019

    Great customer service at the service dept. I called in for an appointment and was unable to get there on time but they still were able to help me.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us ...a call or stop by. Have an awesome day!

  • 3.0 out of 5
    September 6, 2018

    I have called for a recall on my vehicle and they seem to either never have the part or never have ordered it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Mr. Garcia Thank you for taking the time to leave your feedback. We'd love it if you could bring your vehicle in at his earliest convenience or cal...l our service department at 956-487-2596 to schedule an appointment. This is the best way to ensure that we have the correct information on any pending recalls and to ensure that we have the correct parts required to complete the job. Thank you in advance. -Rio Motor Co.

  • 5.0 out of 5
    March 15, 2018

    The best experience I have had in shopping for a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 22, 2017

    Very relaxing atmosphere. No high pressure. Vehicle price was as stated. No small print! Highly satisfied with the purchase and will definitely buy... here again and recommend this place to others.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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