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I have never met such dishonest people in my life. Save yourself a headache and never buy a car here. I bought and grand Jeep Cherokee. The vehicle was... modified I had the spend thousands of dollars so it would pass inspection. Not to mention the hundreds of dollars I spent on tickets for their registration mistake. RUN.......
I reached out about a specific vehicle. I received a response quickly. I went in to see the car today. From start to finish, WOW! Quick, easy, no games,... no hassles, no bait and switch. The car was reasonably priced, they gave me a fair price for my car. Paperwork was done quickly. The entire staff was beyond accommodating.. Everyone I met today went above and beyond for me. I could not be happier with my experience. financing was quick and easy with a very fair rate. They had me on my way in an hour. ONE HOUR! I didn't have my title or extra key, they provided me with a Fed Ex envelope and sent me on my way. The car and the experience was just beyond the WOW factor for me! I'll absolutely be back, and II highly recommend them to all my clients, friends and family. Richard Catena Auto wholesalers = best of the best!!!
I purchased a car here in April and was completely amazed by how wonderful the process was. To set up the situation, I live in Colorado Springs and had... found the vehicle in car story. The price was beyond believable (low - 25% below KBB!!) and the car was in NJ. I don't know anyone in NJ so I was concerned. I reached out and spoke to Peter V and he was beyond professional. He is amazing! He couldn't have made me feel more at peace. He politely insisted I find an inspection service since I couldn't be there to see the car and he wanted me to feel I had an uninfluenced look at the vehicle vs just his word. I did that and we pressed forward. He then encouraged me to insure I bought through my bank's purchase program to save on the interest rate. He then provided a 'punch list' of the actions I needed to take, a contact for the carrier to ship the car, and great follow through at every step. I have never had a transaction go smoother and I honestly can't wait until I need my next car. I totally believe all these negative ratings had bad experiences but I truly can't understand how. Its been 4 months since the car was delivered and several road trips and it is amazing! We have had no issues and they even remembered to send a happy birthday email. I love this dealer!!
I recently purchased a used car from Richard Catena Auto wholesalers. Chris Gomez was wonderful to deal with. He was courteous and pleasant and a good... communicator. The purchase process was completely painless and fast. I would recommend this dealer to anyone in the market for a used car.
Couldn't be happier with my purchase and the staff! Everyone is very helpful. This is not your usual car dealership. They are very honest and realistic... with their customers. Antonio helped me find my new car that I love. Great customer service here! Also large selection to look at. Highly recommend.
I'm into cars and regularly have to deal with dealers. What I'll say is this, Peter is the best dealer I have ever worked with. Your experience won't be... different from mine.
Thank you Tim.
I'll start by saying that I didn't purchase a car form here yet only because they didn't have exactly what I was looking for. In a time where these shady... dealers are posting rock bottom prices and then adding 2-4K in nonsense dealer fees, it's refreshing to see that they're just selling you a car without the nonsense. There is a dealer fee, but it's reasonable. I wish more dealers would employ these practices. I worked with John and he wasn't pushy and very professional to work with. I'm keeping my eye on their website to see if a car pops that fits my needs.
No guarantees at all. No flexibility with the price. Car was ok condition. Price was a little high for the conditions. William was very straight and honest.... Appreciate that.
Peter V and Tony are great car people. Peter is an excellent sales person that really car about his customers. Tony is the most informative office person... I ever encountered. I will be happy to recommend this dealership to my family and friends. Thanks for everything
This place is absolutely amazing, Chris Gomez had all the documents and tags on the vehicle before I got there. I was literally in the office for 10 minutes.... I inspected the vehicle and did a test drive without being rushed. This was the easiest and smoothest transaction I have ever experience. The vehicle is Perfect. A+++++ I will spread the word...