Reviews
They sell primarily Teslas with branded Titles.
They sell primarily Teslas with branded Titles. I did not feel that they were upfront with that. I had to dig and even when I did they did not explicitly call it out and brushed the prior servicing on the car as "silly." Having a branded title is certainly not something any buyer should overlook.
They sell primarily Teslas with branded Titles.
They sell primarily Teslas with branded Titles. I did not feel that they were upfront with that. I had to dig and even when I did they did not explicitly call it out and brushed the prior servicing on the car as "silly." Having a branded title is certainly not something any buyer should overlook.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Be very, very careful before you buy a car from these
Be very, very careful before you buy a car from these guys. They tried to slide a deal through on a used Tesla that was a buyback car. They verbally told me that this meant it had a branded title. I saw one checkbox on the financing paperwork indicating the branded title. I almost made a huge mistake because of their extremely skeptical business practices. Their ad said nothing about a branded title. Talk about a scam. Run, don't walk, to a different dealership.
Be very, very careful before you buy a car from these
Be very, very careful before you buy a car from these guys. They tried to slide a deal through on a used Tesla that was a buyback car. They verbally told me that this meant it had a branded title. I saw one checkbox on the financing paperwork indicating the branded title. I almost made a huge mistake because of their extremely skeptical business practices. Their ad said nothing about a branded title. Talk about a scam. Run, don't walk, to a different dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went in prequalified from my bank only to be told my bank
Went in prequalified from my bank only to be told my bank won’t finance their “branded title” vehicles. Got me approved through their “preferred lender” which is a predatory lender offering extremely high interest rates. Do your research on the VIN numbers before you waste several hours of your day. My rep Layne was great though so I gave them 2 stars.
Went in prequalified from my bank only to be told my bank
Went in prequalified from my bank only to be told my bank won’t finance their “branded title” vehicles. Got me approved through their “preferred lender” which is a predatory lender offering extremely high interest rates. Do your research on the VIN numbers before you waste several hours of your day. My rep Layne was great though so I gave them 2 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
scoured the internet for 2 years to locate the car that I
scoured the internet for 2 years to locate the car that I wanted. Kian motors had the car in their inventory. I took a chance and called Layne Elrod at Kian Motors. Right from the onset he treated me as a close friend and not as a salesman. He made sure every question I had was answered to my satisfaction. He was not pushy but wanted to make sure that I got the right car for the right price. The process of buying my car, having it shipped from Texas to Florida, and finalizing the paperwork and payment was very smooth. all because of Layne Elrod. I have seven daughters and when it comes time for their purchase, they will be calling Layne Elrod at Kian Motors first. All the way a pleasurable and stress free experience.
scoured the internet for 2 years to locate the car that I
scoured the internet for 2 years to locate the car that I wanted. Kian motors had the car in their inventory. I took a chance and called Layne Elrod at Kian Motors. Right from the onset he treated me as a close friend and not as a salesman. He made sure every question I had was answered to my satisfaction. He was not pushy but wanted to make sure that I got the right car for the right price. The process of buying my car, having it shipped from Texas to Florida, and finalizing the paperwork and payment was very smooth. all because of Layne Elrod. I have seven daughters and when it comes time for their purchase, they will be calling Layne Elrod at Kian Motors first. All the way a pleasurable and stress free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I scoured the internet for 2 years to locate the car that
I scoured the internet for 2 years to locate the car that I wanted. Kian motors had the car in their inventory. I took a chance and called Layne Elrod at Kian Motors. Right from the onset he treated me as a close friend and not as a salesman. He made sure every question I had was answered to my satisfaction. He was not pushy but wanted to make sure that I got the right car for the right price. The process of buying my car, having it shipped from Texas to Florida, and finalizing the paperwork and payment was very smooth. all because of Layne Elrod. I have seven daughters and when it comes time for their purchase, they will be calling Layne Elrod at Kian Motors first. All the way a pleasurable and stress free experience.
I scoured the internet for 2 years to locate the car that
I scoured the internet for 2 years to locate the car that I wanted. Kian motors had the car in their inventory. I took a chance and called Layne Elrod at Kian Motors. Right from the onset he treated me as a close friend and not as a salesman. He made sure every question I had was answered to my satisfaction. He was not pushy but wanted to make sure that I got the right car for the right price. The process of buying my car, having it shipped from Texas to Florida, and finalizing the paperwork and payment was very smooth. all because of Layne Elrod. I have seven daughters and when it comes time for their purchase, they will be calling Layne Elrod at Kian Motors first. All the way a pleasurable and stress free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I contacted Nick on a Friday night about an F150 that I
I contacted Nick on a Friday night about an F150 that I really liked. Not even 12 hours later, I was leaving the parking lot with it! He was awesome and I could not have asked for a better experience. The 5 hour drive was well worth it. Will do business with Kian again!
I contacted Nick on a Friday night about an F150 that I
I contacted Nick on a Friday night about an F150 that I really liked. Not even 12 hours later, I was leaving the parking lot with it! He was awesome and I could not have asked for a better experience. The 5 hour drive was well worth it. Will do business with Kian again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BUYER BEWARE.
BUYER BEWARE. We were going to purchase a 2023 I was going to purchase a Model Y Tesla at a below average price (warning 1). The salesman was really nice. When we asked if we could get a lower price, he explained they were the lowest price for that car on the market and he was correct (warning 2). The salesman emailed the PO to our bank and what came back was a bombshell. The bank explained the car we were going to purchase for 33K had a lemon/branded title. Meaning something was wrong with the vehicle. When we asked the sales rep, he did not deny the issue, he explained that a previous owner of the vehicle said something was wrong with it and Tesla fixed the issue (warning 3). You can not have a lemon/branded title, unless it is deemed unsafe and salvaged according to the state of Texas. The real problem is the Carfax report did not mention any of these issues. I would NOT deal with this dealership again because of their deceptive practices. Make sure you pay for an Experian vehicle report to get the real information about the vehicle. The only reason we avoided the bombshell is because our bank said they could not finance the car because it was a lemon. This is also true for many fly by night dealerships. If it is not a reputable dealer, DONOT get into a transaction with them unless you are sure you will not mind paying the consequences, which could be costly. READ THE REVIEWS ABOUT THE DEALER AND MAKE YOUR OWN DECISION!
BUYER BEWARE.
BUYER BEWARE. We were going to purchase a 2023 I was going to purchase a Model Y Tesla at a below average price (warning 1). The salesman was really nice. When we asked if we could get a lower price, he explained they were the lowest price for that car on the market and he was correct (warning 2). The salesman emailed the PO to our bank and what came back was a bombshell. The bank explained the car we were going to purchase for 33K had a lemon/branded title. Meaning something was wrong with the vehicle. When we asked the sales rep, he did not deny the issue, he explained that a previous owner of the vehicle said something was wrong with it and Tesla fixed the issue (warning 3). You can not have a lemon/branded title, unless it is deemed unsafe and salvaged according to the state of Texas. The real problem is the Carfax report did not mention any of these issues. I would NOT deal with this dealership again because of their deceptive practices. Make sure you pay for an Experian vehicle report to get the real information about the vehicle. The only reason we avoided the bombshell is because our bank said they could not finance the car because it was a lemon. This is also true for many fly by night dealerships. If it is not a reputable dealer, DONOT get into a transaction with them unless you are sure you will not mind paying the consequences, which could be costly. READ THE REVIEWS ABOUT THE DEALER AND MAKE YOUR OWN DECISION!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Super great experience!
Super great experience! Thank you guys so much!! Farzan in Sales and David in Finance.
Super great experience!
Super great experience! Thank you guys so much!! Farzan in Sales and David in Finance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great shopping experience!
Great shopping experience! Happy with the Tesla Model X! Worth the drive of 300miles to pick it up!
Great shopping experience!
Great shopping experience! Happy with the Tesla Model X! Worth the drive of 300miles to pick it up!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Layne….
Layne….David great customer service process was easy I got a really nice car and the staff there made me fell welcomed.
Layne….
Layne….David great customer service process was easy I got a really nice car and the staff there made me fell welcomed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase