Austin Auto Brokers

4.4 out of 5 4.4
Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 8:30 AM - 5:30 PM

Austin Auto Brokers Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2017

Thank you for choosing Austin Auto Brokers- we know you have many choices while shopping for your next car on the Intern

...

et. We are a family owned and operated CERTIFIED Pre-owned dealership, and are proud to offer an incredible inventory of handpicked used vehicles. Because your satisfaction means everything to us, we offer "NO HAGGLE" low prices and include a FREE CARFAX with every vehicle. We offer all types of financing from 3.9%. We strive not only to earn your business today, but the business of you, your friends and family for years to come. Call us at 512-444-3333

"Austin's CERTIFIED Pre-Owned BMW, Mercedes, Cadillac, Chevrolet, Ford Dealer"

Reviews

4.4 out of 5 4.4
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 9, 2019

    On 08-20-19, I along with my wife, traveled to Austin Texas, to look at a 2013 Range Rover at Austin Auto Brokers( AAB). We met with Alex , who treated... us very well. I had been looking forward to buying my " Dream Car" for over a year, as I recently began to recerive my SSI benefits. We drove the car and decided to buy it. We drove it home and immediately took it for an oil change the next day. Immediately after the oil change it was determined that the car had a MAJOR mechanical problem, which was a BAD TIMING CHAIN GUIDE. After talking to numerous specialty repair shops I was advised that this is a Extremely common problem with these Range Rover and assured me that AAB had to have been aware of the issue. I was advised that when this problem begins, many dealerships/repair shops will add engine oil additive so as to significantly reduce the "knocking " sound cause d by the defective timing chain guide. I was also advised that the repairs for this problem would be approx $5000.00. I immediately contacted AAB and spoke to Mr. Peter Planty ( Fianace Manager ). He stated that the 3 month/3000 mile warranty ( WARRANTY SOLUTIONS MANAGEMENT CORPORATION), which is include in the purchase of the vehicle, should take of the problem . My repair shop filed a claim a with this warranty company and was told that I would have to pay a ALL the cost of these repairs up front and that they review the claim after the fact and decide at that point if they would pay part of the cost and deny the claim completely. My repair shop , which is a Range Rover dealership, advised me that this warranty was " the worst they has ever dealt with ". In other words it seems that this warranty is not worth the paper its written on and AAB should not be misleading customers with this false sense of security. At this point in time, my first payment on this " nightmare car " has been made, yet I can NOT even drive it as the timing belt could fail and completely destroy the entire engine. I have had several calls with Mr. Peter Planty and so far nothing has been resolved. I simply can not understand how AAB gets all these great reviews if they seem to be playing " hot potato " with my desperate situation. All talk and NO ACTION. I felt compelled to let other prospective customers know of my situation before buying the next vehicle at AUSTIN AUTO BROKERS. I just dont want anyone else to go through what I am going through. One final message to AAB, its not always about MONEY. Doing the right and fair thing is much more important. You must value TRUST and HONESTY in your business dealing. I hope you get it !!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2019

    Alex was professional in all aspects. He showed me the car I wanted to see - he even had it ready for me to test drive when I arrived. Also, he pointed... out many features of the Honda Odyssey that I was not aware of. He went with me to get a "Buyer's Check" from a nearby mechanic. Overall, he went out of his way to make sure I got the car I needed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2019

    I worked with Angel, and he was incredible!!!! So helpful friendly and I come with 3 young children, So his quickness, staight forwardness and patience... was keyyy!!!!! Plus I love my new Audi :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2019

    Ask for Alfredo, he knew the process from start to finish, got me in the car I wanted same day. Professional, friendly and knowledgeable. Fair trade-in... offer, purchase price, and financing. Traded Lexus GS for Lexus LS.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 27, 2019

    Alfredo did a great job for Austin auto brokers getting me into the 550sl Mercedes. I would recommend them and Alfredo. The experience was very good.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2018

    Good people! Alfredo, John & Peter are gentlemen dealers. Alfredo was friendly, caring & professional. He took me seriously & spent a good deal of time... without ever pressuring, addressing my needs, test driving, inspecting & getting me in an awesome Benz with a great price point & mechanically sound (my Certified mechanic said so!). Only 2 issues (CD player & passenger heat) & they put their responsibility to fix in writing. I’ve purchased many many cars, had a father who was a dealer, and must say these guys are stellar. Thanx Alfredo!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2018

    I did not visit dealership but contacted them about a vehicle found on Cars.com. Response was good and friendly, with more than one followup call. Purchased... elsewhere.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2017

    This was the easiest car buying experience I've ever had! John knew I had limited time and he was sure to get my loan approved quickly and without hassle!... I am very pleased with the car I bought and the purchase price was more than fair! I would definitely recommend Austin Auto Brokers!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 8, 2017

    Derek was no hassle and made things go smoothly, I got the vehicle I wanted at a good rate

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2017

    My wife and I visited Mike Ortiz with Austin Auto Brokers (AAB) and were immediately impressed by his professionalism and honesty. He answered all our... questions, offered good advice and made us feel welcomed. It was the aggressive pricing that drew us to the dealership. It was price, vehicle condition and how we were treated that made the sale for us. He had no qualms showing us competitors pricing for like vehicles. AAB's price beat them all, hands down. He treated us like we were buying a vehicle, not like he was selling one. Thanks, Mike, thanks Austin Auto Brokers, we will be back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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