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Luxury Motor Club

(331 reviews)
Visit Luxury Motor Club
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday 10:00am–4:00pm Closed
(516) 204-9385 (516) 204-9385

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buyer Beware, This place is an absolute horrible

Buyer Beware, This place is an absolute horrible dealership. I called prior to coming in and they told me that you have to come in to get the final price because they need to calculate the fees. I understand that. The car was advertised as $40,850. After Taxes it would be in NYC $44,475.37. When my father came in they said they had to run the credit to get a final price. Strange but understandable. When finished they said the car is going to be low to Mid 50's. Who says that when asking for a price. The car went up 30% because of what? I am not entirely sure if they counted the trade in as well. He has a 2015 BMW X5 so if they did its even worse. My dad is 76 years old and English is not his first language. That being said please do yourself a favor do not go here and look at the other site for the real reviews. Dealerrater, Carfax, Yelp, and better business bureau. I hate to leave a negative review as I never do but this is a principal thing. I wish I read the review first and when you glance quickly the google reviews are Great but they are FALSE. Shiv was the salesperson who "helped". When I called and asked for an explanation he hung up the phone. Great way to sell Luxury Cars. PLEASE BEWARE DO NOT SPEND A DOLLAR HERE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Does not let the professional mechanic do the

Does not let the professional mechanic do the inspection, neither test drive. Does not let us pay cashier check only wants financing. Does not tell the end price until the credit application is filled out. Very shaky place. Do not loose your time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman was great.

Salesman was great. The closer was the problem. Tried to jack up the price cause I didn’t want to take a xx warranty on a Honda that still had its factory warranty in place. I threatened to walk twice, each time this clown had to call his boss. Place is not used to anyone with good credit and a brain walking thru their doors. Highly UNrecommended. Place is a joke. I don’t wish my worst enemies to attempt to buy a car there. Honestly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Experience with Benny at Luxury Motor Club!

Outstanding Experience with Benny at Luxury Motor Club! I recently had the pleasure of working with Benny at Luxury Motor Club, and I couldn’t be happier with the experience. From the moment I walked into the showroom, Benny made the entire process smooth, stress-free, and enjoyable. He is incredibly knowledgeable about the inventory, taking the time to answer all of my questions and guide me through the options that best suited my needs. Benny’s professionalism and attention to detail truly stood out, and I never felt pressured or rushed at any point during the process. He genuinely wanted to ensure I found the perfect vehicle, and his patience and understanding were greatly appreciated. What sets Benny apart is his dedication to customer satisfaction. He went above and beyond to ensure I was comfortable with my decision and even followed up after the sale to make sure everything was perfect. It’s clear he takes pride in what he does, and it reflects in the outstanding level of service he provides. If you’re in the market for a vehicle, I highly recommend asking for Benny at Luxury Motor Club. You’ll not only leave with a great car but also a memorable buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I called to inquire about the price and availability of a

I called to inquire about the price and availability of a vehicle listed on Cars.com. The salesperson I spoke with said they would not do online sales (I'm in Vermont) and refused to provide the actual price of the vehicle or answer questions about financing over the phone. She stated it was there policy to only provide that information to customers in person, and I would have to drive to the dealership (which if 4hrs 45minutes away from me) or fly there in order to receive that information. When I asked why she had not answer, just that it was their policy and she didn't know why. When I asked to speak with a manager to ask these same questions, she transferred me to a voicemail with no name that was full so I couldn't even leave a message. I looked at the reviews that are listed and realized why they wouldn't provide this info from others people's experiences, just a bait and switch to get you through the door and then tell you the price is considerably more that they advertise and that you have to use their higher-interest partner companies for financing. Definitely a scam - stay far away from any dealership that will not provide you with this type of info upfront.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealership that can’t give you the fees and say u have to

Dealership that can’t give you the fees and say u have to come in to get them after you offer to buy car at face value can not be trusted! Advertise low price then slam you, seems to be a common review with them stay away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worst experience ever.

Worst experience ever. Had me there for hours. Excellent credit score. Runs my credit several times why??? Adds on a ton a fees I find out, it shouldn’t have been done. Wants me to buy an extended warranty really?? Nope,this is why needed new brake pads, didn’t see it my fault bubble in my tire, rip in my back seat hidden by sales lady’s purse (smooth move on her part), 2 ignition coils failed, and cracked rear differential. Cars look good and they pull you in. Stay Away!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth and excellent, Benny took care of me from the

Smooth and excellent, Benny took care of me from the start. 100% one of the best experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a car.

Bought a car. Price higher than perceived. But car seems solid. Rear fog light started acting up after leaving the lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a car from C-Rich, and the service

I recently purchased a car from C-Rich, and the service was exceptional. When I booked my appointment, they told me to be prepared to drive off with my dream vehicle, and they made it happen. The dealer was professional, knowledgeable, and made the entire process smooth and enjoyable. Educators, go get your dream car from C-Rich – you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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