Reviews
I recently purchased a car and had the pleasure of
I recently purchased a car and had the pleasure of working with Jacob and I couldn?t be happier with the experience. From the moment I walked in, he was friendly, knowledgeable, and incredibly helpful. He took the time to understand what I was looking for and made the entire process smooth and stress-free. Jacob was patient with all my questions, transparent about pricing, and genuinely seemed to care about helping me find the right car?not just making a sale. I never felt pressured at any point, which I really appreciated. Thanks to Jacob, I drove away in a vehicle I absolutely love and feel confident about. If you?re in the market for a car, I highly recommend asking for Jacob. You?ll be in great hands!
I recently purchased a car and had the pleasure of
I recently purchased a car and had the pleasure of working with Jacob and I couldn?t be happier with the experience. From the moment I walked in, he was friendly, knowledgeable, and incredibly helpful. He took the time to understand what I was looking for and made the entire process smooth and stress-free. Jacob was patient with all my questions, transparent about pricing, and genuinely seemed to care about helping me find the right car?not just making a sale. I never felt pressured at any point, which I really appreciated. Thanks to Jacob, I drove away in a vehicle I absolutely love and feel confident about. If you?re in the market for a car, I highly recommend asking for Jacob. You?ll be in great hands!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jordyn Jenkins, thank you so much for sharing your sales experience with Jacob! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick CDJR of Concord!
They were kind a professional, even texting me to inform
They were kind a professional, even texting me to inform that they were running late with my service so I did not need to ask. Will use again.
They were kind a professional, even texting me to inform
They were kind a professional, even texting me to inform that they were running late with my service so I did not need to ask. Will use again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Absolute amazing service from start to finish!
Absolute amazing service from start to finish! Not aggressive, not pushy. The transaction was seamless and I wish I would have started with THIS dealership prior to visiting another KIA dealer. My salesman Anthony was courteous, relatable, and great at his job. No one was pushy with recommendations and they made sure everything worked within my budget. In & out same day in a 2025 KIA K4 which is what I was wanting.
Absolute amazing service from start to finish!
Absolute amazing service from start to finish! Not aggressive, not pushy. The transaction was seamless and I wish I would have started with THIS dealership prior to visiting another KIA dealer. My salesman Anthony was courteous, relatable, and great at his job. No one was pushy with recommendations and they made sure everything worked within my budget. In & out same day in a 2025 KIA K4 which is what I was wanting.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HMooney, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ethan was really helpful from Beginning to end.
Ethan was really helpful from Beginning to end. Needed new tires which were expensive but he got me onto Sunbit and I was create an account and get going. Awesome service. Thank you Ethan
Ethan was really helpful from Beginning to end.
Ethan was really helpful from Beginning to end. Needed new tires which were expensive but he got me onto Sunbit and I was create an account and get going. Awesome service. Thank you Ethan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alex, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
I had a Maintenace done on my car that went very well.
I had a Maintenace done on my car that went very well. Eithen my service tech was very professional & helpful. I always enjoy my visits to Kia, very comfortable & clean.
I had a Maintenace done on my car that went very well.
I had a Maintenace done on my car that went very well. Eithen my service tech was very professional & helpful. I always enjoy my visits to Kia, very comfortable & clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, we really appreciate your feedback! We are glad to know that we provided such a wonderful experience. If there is anything else we can do for you, we will be happy to help!
Took two and a half hours to change oil and replace one
Took two and a half hours to change oil and replace one headlight bulb. When I bought the cars in April, that process took more than eight hours.
Took two and a half hours to change oil and replace one
Took two and a half hours to change oil and replace one headlight bulb. When I bought the cars in April, that process took more than eight hours.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
NA, we always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our General Manager, Patrice at 704-456-3200. Thank you for your time and we look forward to hearing from you soon.
I've had a great experience with this car dealership!
I've had a great experience with this car dealership! Their oil change service is always quick, efficient, and done with great attention to quality. The staff, especially Nolan, is friendly and professional, and they offer a wide range of other services to keep your vehicle in top shape. Highly recommend for reliable car care!
I've had a great experience with this car dealership!
I've had a great experience with this car dealership! Their oil change service is always quick, efficient, and done with great attention to quality. The staff, especially Nolan, is friendly and professional, and they offer a wide range of other services to keep your vehicle in top shape. Highly recommend for reliable car care!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great trading and purchasing experience from start to
Great trading and purchasing experience from start to finish. The sales associate answered all my questions and ensured I received a good offer. I walked away feeling happy and valued.
Great trading and purchasing experience from start to
Great trading and purchasing experience from start to finish. The sales associate answered all my questions and ensured I received a good offer. I walked away feeling happy and valued.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TriniUS we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Kia of Concord! Thank you, and have a fantastic day!
From start to finish my experience was the best service I
From start to finish my experience was the best service I had in quite some time. The staff is welcoming and knowledgeable, all go the extra mile if needed. My repairs were explained and my technician sent a video informing me of what I should keep an eye on or have checked on my next service.
From start to finish my experience was the best service I
From start to finish my experience was the best service I had in quite some time. The staff is welcoming and knowledgeable, all go the extra mile if needed. My repairs were explained and my technician sent a video informing me of what I should keep an eye on or have checked on my next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nanette, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick KIA of Concord.
This dealership was extremely helpful.
This dealership was extremely helpful. I?m sooo glad I purchased my first financed car here. Everyone from Chris Heartley who helped me find exactly what I wanted with no pressure. To Drew who went out of his way to get me financing so I could purchase what I wanted. To Lauren who went out of her way to explain the process to me. No one tried to pressure me or give me any vehicle that I didn?t like. I really appreciated that. They even took my trade in so I was able to get my new 2024 car with less than 9,000 miles on it with no out of pocket expense. If this dealership continues with this level of service I will definitely be buying from them again.
This dealership was extremely helpful.
This dealership was extremely helpful. I?m sooo glad I purchased my first financed car here. Everyone from Chris Heartley who helped me find exactly what I wanted with no pressure. To Drew who went out of his way to get me financing so I could purchase what I wanted. To Lauren who went out of her way to explain the process to me. No one tried to pressure me or give me any vehicle that I didn?t like. I really appreciated that. They even took my trade in so I was able to get my new 2024 car with less than 9,000 miles on it with no out of pocket expense. If this dealership continues with this level of service I will definitely be buying from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave Chris, Drew and Lauren such a kind review, Danielle! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new vehicle and thank you again for choosing Hendrick KIA of Concord!