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Hendrick Volkswagen of Concord

(647 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 10:00am–8:00pm 7:00am–6:00pm
Sunday 1:00pm–7:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award

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See all 49 vehicles from this dealership.

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Reviews

(647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Volkswagen of Concord from DealerRater.

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Randy was very helpful with my sportwagen.

Randy was very helpful with my sportwagen. I was hesitant bringing my car into an actual dealership but I?m glad that I did and will continue to bring it back!

Randy was very helpful with my sportwagen.

Randy was very helpful with my sportwagen. I was hesitant bringing my car into an actual dealership but I?m glad that I did and will continue to bring it back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cook.Ky, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick VW of Concord

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Duane was SO helpful with my buying process!

Duane was SO helpful with my buying process! He was very kind and patient with me through the process. He made everything very clear and easy. This was my first time buying/financing a car and I would do it all over again with Duane!

Duane was SO helpful with my buying process!

Duane was SO helpful with my buying process! He was very kind and patient with me through the process. He made everything very clear and easy. This was my first time buying/financing a car and I would do it all over again with Duane!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review and kind words for Duane and our team, Julia! It means a lot to all of us and we are so happy to have you as part of our Hendrick VW of Concord family!

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Great place to buy a car.

Great place to buy a car. Duane was very professional and patient. We will definitely be back!

Great place to buy a car.

Great place to buy a car. Duane was very professional and patient. We will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Justin, we're glad to hear you enjoyed your visit. Duane is a great member of our team! We look forward to seeing you soon!

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Dom was great !

Dom was great !!! Everyone made this process extremely easy when I didn’t think it would be

Dom was great !

Dom was great !!! Everyone made this process extremely easy when I didn’t think it would be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leanna, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Jamie and the whole hendrick team made this the best

Jamie and the whole hendrick team made this the best buying experience we have ever had. He listened to what we wanted and needed in a vehicle. We looked at several different models and ended up purchasing a 2024 Taos. Jamie worked with Patrick to complete the deal. This team was patient and professional answering our questions and exceeding our expectations. We will highly recommend this dealership to all of our friends and family.

Jamie and the whole hendrick team made this the best

Jamie and the whole hendrick team made this the best buying experience we have ever had. He listened to what we wanted and needed in a vehicle. We looked at several different models and ended up purchasing a 2024 Taos. Jamie worked with Patrick to complete the deal. This team was patient and professional answering our questions and exceeding our expectations. We will highly recommend this dealership to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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we had a wonderful experience thanks to jamie and

we had a wonderful experience thanks to jamie and patrick. they worked hard helping us to decide on a used car that met and exceeded all of our expectations. their knowledge and professionalism represents the core values of this dealership. we will be coming back to this dealership when its time to replace our truck.

we had a wonderful experience thanks to jamie and

we had a wonderful experience thanks to jamie and patrick. they worked hard helping us to decide on a used car that met and exceeded all of our expectations. their knowledge and professionalism represents the core values of this dealership. we will be coming back to this dealership when its time to replace our truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jamie and the rest of the Hendrix Volkswagen team was

Jamie and the rest of the Hendrix Volkswagen team was excellent in their professionalism and help with purchasing a vehicle. Would highly recommend this dealership to anyone looking for a vehicle

Jamie and the rest of the Hendrix Volkswagen team was

Jamie and the rest of the Hendrix Volkswagen team was excellent in their professionalism and help with purchasing a vehicle. Would highly recommend this dealership to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrew, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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Jamie was very easy to work with.

Jamie was very easy to work with. Knowledgeable of the vehicles we were looking at. He was professional and nice. I would definitely work with him in the future

Jamie was very easy to work with.

Jamie was very easy to work with. Knowledgeable of the vehicles we were looking at. He was professional and nice. I would definitely work with him in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jackie, we're happy to hear you had such a positive experience with Jaime, Thank you for the great review!

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Mike worked incredibly hard to help me find the perfect

Mike worked incredibly hard to help me find the perfect car, even though I was on a tight timeline. He made the process smooth, stress-free, and even enjoyable. I?m so grateful for his dedication and would highly recommend him to anyone looking for a car.

Mike worked incredibly hard to help me find the perfect

Mike worked incredibly hard to help me find the perfect car, even though I was on a tight timeline. He made the process smooth, stress-free, and even enjoyable. I?m so grateful for his dedication and would highly recommend him to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Olivia, thank you so much for sharing your sales experience with Mike! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick VW of Concord!

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My experience at Hendrick was great.

My experience at Hendrick was great. My salesman, Robert Nixon, helped me out immensely. I never felt pressure at any point during our conversations.Whenever I had questions, he provided detailed answers. The whole process was easy and efficient, 10/10.

My experience at Hendrick was great.

My experience at Hendrick was great. My salesman, Robert Nixon, helped me out immensely. I never felt pressure at any point during our conversations.Whenever I had questions, he provided detailed answers. The whole process was easy and efficient, 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mitch Porter, thanks for your praise and kind comments about Robert and our team. And CONGRATULATIONS on your new vehicle! Thank you again for the great review!

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