Short-Redmond Ford

4.7 out of 5 (4.7) 99 reviews

Dealer on Cars.com since June 2014

Currently in stock!


Today's Hours

Sales
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

Reviews

4.7 out of 5 4.7
99 lifetime reviews.
  • June 1, 2018

    Great staff great experience!!! Would highly recommend this dealership to make your next purchase.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the five stars, Joel! We appreciate you taking the time to tell us about your experience at Short-Redmond Ford. We hope to see you ...back in here again soon!


  • 4.0 out of 5
    May 25, 2018

    Had a great experience with Scott Givens. He made it easy in my purchase of my vehicle. The only thing that kept me from giving a 5 is that my car was... given to me very dirty. The underneath of the seats was super dirty. Cup holders hadn’t been clean out either. I found Lighters, reciepts, and candy under my seats

    5.0 out of 5
    Customer Service
    Not Applicable
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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review, Stephanie! We are so glad to hear that Scott was able to help you with the car buying process. We do apologize for... the lack of cleanliness but we will make sure we improve on this, so we appreciate you bringing it to our attention. Drive safely and we hope to see you again soon!


  • 5.0 out of 5
    May 15, 2018

    Price of the vehicle we purchased was below KBB value, worked well with trade in. Very quick and easy no pressure sales experience.

    5.0 out of 5
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    Not Applicable
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five star rating, Kelvin Smith! We're so glad you had a great experience with us at Short-Redmond Ford. Please let us know if t...here is anything else we can do for you in the future. Thanks again!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Tire Rotation

    $15.95 and up*

    Wheel Balance

    $39.95

    Oil, Filter Change

    $19.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2014

Short-Redmond Ford in La Follette, TN, also serving Knoxville, Oak Ridge, Clinton, Jellico, TN, Williamsburg and Corbin, KY is proud to be an automotive leader in our area. Since opening our doors, Short-Redmond Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. You Get More at Short Redmond Ford!

"We Make Car Buying Not Suck"