Short-Redmond Ford

4.3
(438 reviews)
Visit Short-Redmond Ford
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Inventory

See all 214 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2014.
Short-Redmond Ford in La Follette TN also serving Knoxville Oak Ridge Clinton Jellico TN Williamsburg and Corbin KY is proud to be an automotive leader in our area. Since opening our doors Short-Redmond Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. You Get More at Short Redmond Ford!
We Make Car Buying Not Suck

Service center

Phone number (423) 201-4597

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.3
(438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Bought a used car form this place this week.

Bought a used car form this place this week. On my way home to Indiana. Check engine light came on. Not willing to help fix issue. They said there was nothing they can do. Don't buy from this place

1.0

Bought a used car form this place this week.

Bought a used car form this place this week. On my way home to Indiana. Check engine light came on. Not willing to help fix issue. They said there was nothing they can do. Don't buy from this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Very Smooth Process

Jackson was great to work with, and Mike in the finance dept was easy going. Highly recommend these two! Was also impressed with the quality of their inventory

5.0

Very Smooth Process

Jackson was great to work with, and Mike in the finance dept was easy going. Highly recommend these two! Was also impressed with the quality of their inventory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Zachary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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5.0

Great car, great service!

Great car, great service! Secured an owner's manual for me. Also made sure I had reserve money back!

5.0

Great car, great service!

Great car, great service! Secured an owner's manual for me. Also made sure I had reserve money back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Sort Redmond ford

Dakota did the best job on helping me get my dream truck. I am so happy with my purchase

5.0

Sort Redmond ford

Dakota did the best job on helping me get my dream truck. I am so happy with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Justin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

Tyler was great!

Tyler was great! I was trading and was traying to look at options. Tyler was patient and didn't push for any decisions. He worked with me and even fixed problems that arose! Would highly suggest and refer him to anyone that is purchasing a vehicle at the dealership.

5.0

Tyler was great!

Tyler was great! I was trading and was traying to look at options. Tyler was patient and didn't push for any decisions. He worked with me and even fixed problems that arose! Would highly suggest and refer him to anyone that is purchasing a vehicle at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I had purchased a car from this dealership 2002 honda

I had purchased a car from this dealership 2002 honda accord I was greeted by Bradley Holt answered all my questions I had about the vehicle. Overall satisfied with this vehicle would recommend this dealership to anyone

5.0

I had purchased a car from this dealership 2002 honda

I had purchased a car from this dealership 2002 honda accord I was greeted by Bradley Holt answered all my questions I had about the vehicle. Overall satisfied with this vehicle would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Pulled into Short-Redmond off of I-75 with a transmission

Pulled into Short-Redmond off of I-75 with a transmission issue on my way home to Ohio. The people were great and caring about my situation. Ended up purchasing a used vehicle for the drive home. Within 3 days, they called with my truck fixed. The used car was good and the work they did on my truck was good. Wish I lived closer to these nice people so I could do more business with them!

5.0

Pulled into Short-Redmond off of I-75 with a transmission

Pulled into Short-Redmond off of I-75 with a transmission issue on my way home to Ohio. The people were great and caring about my situation. Ended up purchasing a used vehicle for the drive home. Within 3 days, they called with my truck fixed. The used car was good and the work they did on my truck was good. Wish I lived closer to these nice people so I could do more business with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Was overall well pleased with my experience with

Was overall well pleased with my experience with Short-Redmond Ford. Wes Snively was very helpful and worked well with my husband and myself. Would highly recommend!!

5.0

Was overall well pleased with my experience with

Was overall well pleased with my experience with Short-Redmond Ford. Wes Snively was very helpful and worked well with my husband and myself. Would highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Short Redmond Ford

Everyone was a pleasure to work with! Car buying was an ease. Highly recommend Short Redmond Ford Lafollette Tn

5.0

Short Redmond Ford

Everyone was a pleasure to work with! Car buying was an ease. Highly recommend Short Redmond Ford Lafollette Tn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Elizabeth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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4.0

Purchase

The only thing I had issues with is the time it took to complete the documents. There was only 1 person that day and while I was there they sold 5 vehicles

4.0

Purchase

The only thing I had issues with is the time it took to complete the documents. There was only 1 person that day and while I was there they sold 5 vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Patricia, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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