Skip to main content

Short-Redmond Ford

4.4
(449 reviews)
Visit Short-Redmond Ford
Sales hours: 9:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Inventory

See all 244 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since June 2014.
Short-Redmond Ford in La Follette TN also serving Knoxville ,Oak Ridge, Clinton, Jellico TN, Williamsburg, and Corbin KY is proud to be an automotive leader in our area. Since opening our doors Short-Redmond Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. You Get More at Short Redmond Ford!
We Make Car Buying Not Suck

Service center

Phone number (423) 201-4597

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.4
(449 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

1st time purchasing with this dealership.

1st time purchasing with this dealership. Great experience. Will purchase here again! Worth the drive.

5.0

1st time purchasing with this dealership.

1st time purchasing with this dealership. Great experience. Will purchase here again! Worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
5.0

Came from out of town to purchase a car that we had been

Came from out of town to purchase a car that we had been looking to buy for a couple of weeks. The staff was very helpful and outgoing. Sales manager and finance team were very polite, making sure anything we needed was taken care of. Our salesman Greg was great, and he was really down to earth. He made the process so easy; he even drove to our home over an hour away just so we could sign the paperwork. The whole team went above and beyond to appreciate us. Definitely will be a customer for life.

5.0

Came from out of town to purchase a car that we had been

Came from out of town to purchase a car that we had been looking to buy for a couple of weeks. The staff was very helpful and outgoing. Sales manager and finance team were very polite, making sure anything we needed was taken care of. Our salesman Greg was great, and he was really down to earth. He made the process so easy; he even drove to our home over an hour away just so we could sign the paperwork. The whole team went above and beyond to appreciate us. Definitely will be a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Salesman helped me right away.

Salesman helped me right away. I stepped out of my bf vehicle and the salesman met me there. I told him what I was looking for and he found my new car right away. Wld definitely go back there when I'm ready to trade in.

5.0

Salesman helped me right away.

Salesman helped me right away. I stepped out of my bf vehicle and the salesman met me there. I told him what I was looking for and he found my new car right away. Wld definitely go back there when I'm ready to trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Tim Short Redmond-Ford, La Follette, is a great

Tim Short Redmond-Ford, La Follette, is a great dealership! They are welcoming, non-pushy, and help you get the car of your dreams! Friendly staff, friendly salesmen/women, and fast service!

5.0

Tim Short Redmond-Ford, La Follette, is a great

Tim Short Redmond-Ford, La Follette, is a great dealership! They are welcoming, non-pushy, and help you get the car of your dreams! Friendly staff, friendly salesmen/women, and fast service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Everyone I met at the dealership was courteous and

Everyone I met at the dealership was courteous and professional.. Facilities were impressive and everything was very convenient. Very comfortable environment.

5.0

Everyone I met at the dealership was courteous and

Everyone I met at the dealership was courteous and professional.. Facilities were impressive and everything was very convenient. Very comfortable environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

The salesman, Bryan, was very pleasant, patient, and

The salesman, Bryan, was very pleasant, patient, and great to work with. I am very particular when I shop for a vehicle and spend a lot of time looking the car over. Bryan was very patient and answered all my questions without making me feel rushed even tho we were outside at the car for a long time on an extremely hot day. They gave me a fair price for my Honda Pilot and the asking price on the Ford Explorer was slightly below market value. Charles was also very nice, realizing that I had a price in mind and we were able to agree on a price without any pressure. I would highly recommend Short-Redmond Ford.

5.0

The salesman, Bryan, was very pleasant, patient, and

The salesman, Bryan, was very pleasant, patient, and great to work with. I am very particular when I shop for a vehicle and spend a lot of time looking the car over. Bryan was very patient and answered all my questions without making me feel rushed even tho we were outside at the car for a long time on an extremely hot day. They gave me a fair price for my Honda Pilot and the asking price on the Ford Explorer was slightly below market value. Charles was also very nice, realizing that I had a price in mind and we were able to agree on a price without any pressure. I would highly recommend Short-Redmond Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
4.0

I purchased a used vehicle after searching the internet

I purchased a used vehicle after searching the internet for one in my price range. Tim Short Ford of Lafollette, Tn had the best prices. The salesman was nice and friendly and overall it was a great experience.

4.0

I purchased a used vehicle after searching the internet

I purchased a used vehicle after searching the internet for one in my price range. Tim Short Ford of Lafollette, Tn had the best prices. The salesman was nice and friendly and overall it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Tyler, Kathy and Michael were great!

Tyler, Kathy and Michael were great! They were very helpful and professional! They went above and beyond!

5.0

Tyler, Kathy and Michael were great!

Tyler, Kathy and Michael were great! They were very helpful and professional! They went above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Just bought a used truck from these guys.

Just bought a used truck from these guys. The guys were polite. Worked with Anthony. He was a good salesman. I left the dealership with my children in our new to us 2011 ford raptor. We live 3 hours away. Noticed when we got off our exit in Georgia that the right front wheel was grinding very loud. Got home and took the truck to the shop. It is still there. The right front cv axle and hub was destroyed. Turns out that the dealer replaced the inner wheel end but not the hub. In short, me and my 9 and 10 year old children drove a truck from tennessee to Georgia with a safety issue that we had no clue about. I immediately texted Anthony and asked what the options were. He texted me back the next morning and said he was going to look into it. Meanwhile I got a truck I just bought headed to the shop the day after I bought it. The truck is still in the shop 2 days later. Haven’t even drove it since I got it home. Dealer says send us the invoice and we will see if we can help. I do appreciate that, and Anthony has been in contact with me every step of the way. I have to say I’m not happy about the truck, but these guys are trying to help the best they can from 200 miles away.

5.0

Just bought a used truck from these guys.

Just bought a used truck from these guys. The guys were polite. Worked with Anthony. He was a good salesman. I left the dealership with my children in our new to us 2011 ford raptor. We live 3 hours away. Noticed when we got off our exit in Georgia that the right front wheel was grinding very loud. Got home and took the truck to the shop. It is still there. The right front cv axle and hub was destroyed. Turns out that the dealer replaced the inner wheel end but not the hub. In short, me and my 9 and 10 year old children drove a truck from tennessee to Georgia with a safety issue that we had no clue about. I immediately texted Anthony and asked what the options were. He texted me back the next morning and said he was going to look into it. Meanwhile I got a truck I just bought headed to the shop the day after I bought it. The truck is still in the shop 2 days later. Haven’t even drove it since I got it home. Dealer says send us the invoice and we will see if we can help. I do appreciate that, and Anthony has been in contact with me every step of the way. I have to say I’m not happy about the truck, but these guys are trying to help the best they can from 200 miles away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Traveled from Kentucky to buy.

Traveled from Kentucky to buy. Great car. Great People. Anthony went above and beyond. He took the time to invest in assurances and after the sale communication. Highly recommend this facility.

5.0

Traveled from Kentucky to buy.

Traveled from Kentucky to buy. Great car. Great People. Anthony went above and beyond. He took the time to invest in assurances and after the sale communication. Highly recommend this facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 449 reviews