Tim Short Ford of LaFollette

Rusty Ellis was a big help once again! Helped get into a new car no problems! He’s the best Thank you!

Just a terrible car. Dealer said their service team does a 100+ point inspection and make money off finding issues with the car. They missed so much. Seats were horrible and they tried to paint over imperfections. Key fob wouldn’t work on driver door which costs $800 to fix. Molding was torn off front windshield. Brakes were worn and cracked and rotors warped. That cost another $1,100 to fix. Three of the tires were bald. Wheels had paint peeling. Makes you wonder how long the engine and transmission will last. The car was filthy with dog or cat hair imbedded in the carpet. Only had one key and no floormats. You’d think a dealership would at least try for good customer service, but they just sell junk. I drove over three hours to purchase this car and felt cheated. Stay away!!

Free 1st service was provided after purchase. Service was completed quickly, and a review of service items was provided as well as those that did not need attention currently

We had a great experience purchasing our Bronco Sport. Ryan Hutson was great to work with as well as other employees there. If you need a new car stop in and see them.

Marcus is a great salesman, Its always great to support another veteran, especially another former Marine. I stopped in to look at one used truck and he showed me another that I wound up purchasing instead of the original one I went in to see. In the end I'm very pleased with the one he showed me and the purchase. I don't buy new vehicles very often, I had my old truck for almost 20 years, but would defiantly consider purchasing another one from them. Hopefully this one will last 20 years like my previous truck, as I'm sure is will.

David was great. He went above and beyond to make sure we got into a good vehicle. He’s very nice and polite. Would highly recommend going and seeing David for your next vehicle purchase

Seeing a had an appointment at 10.00 am and was ditched when I got there for another sales rep, uh

This was the best car buying experience I have ever had. Ryan Huston went the extra mile to help me buy a car over the phone. I live 7 hours away so he picked me up from the airport in my new to me, 2024 truck. We made an easy transaction at the dealership with no pressure and I was on my way. Highly recommend Ryan to do business with.

We have bought several new Fords in our lifetime, but our 05/02/25 "looking" visit & our 05/06/25 purchase experience have been the best yet. Special thanks to Ryan Hutson at Tim Short Lafollette for his patience, kindness, & knowledge. Also ,assistance from Charlie & Brad was much appreciated.

Service was good. Would recommend Jeremy and dealership to others. This is the second car we bought from this dealership in the last five years. Husband loves Fords.