Reviews
So far, I am pleased.
So far, I am pleased. Still awaiting word on fixing the tonneau cover; but overall a great experience with plenty of communication from the salesman.
So far, I am pleased.
So far, I am pleased. Still awaiting word on fixing the tonneau cover; but overall a great experience with plenty of communication from the salesman.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
GREAT!
GREAT! Went for a New,Got a One Owner Preowned...Saved Thousands!! Thank you to..Debbie on the Internet,Our Salesmen Kris (Newest Salesmen at the Dealership and very trustworthy)and Tyler(Split Deal)and our Sales Mgr for Stepping up on our Trade and taking care of our WE OWE for a Second key.
GREAT!
GREAT! Went for a New,Got a One Owner Preowned...Saved Thousands!! Thank you to..Debbie on the Internet,Our Salesmen Kris (Newest Salesmen at the Dealership and very trustworthy)and Tyler(Split Deal)and our Sales Mgr for Stepping up on our Trade and taking care of our WE OWE for a Second key.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rickey, thank you for your kind review; we are happy to pass along your comments to the team here at Short-Redmond Ford of LaFollette, LLC! We are always more than happy to assist you if anything else comes up. Take care!
They will use any means necessary to screw you over I
They will use any means necessary to screw you over I was told make a deal today we will give you payoff lie hid it on did not give payoff
They will use any means necessary to screw you over I
They will use any means necessary to screw you over I was told make a deal today we will give you payoff lie hid it on did not give payoff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had a great experience!
Had a great experience! Marcus did an awesome job! Everything went smooth and I am loving my 4 Runner. Thank you!
Had a great experience!
Had a great experience! Marcus did an awesome job! Everything went smooth and I am loving my 4 Runner. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic dealership!
Fantastic dealership! Friendly staff and decent deals! Would absolutely recommend to a friend! The facilities were clean and they even had a massage recliner! Highly recommend!
Fantastic dealership!
Fantastic dealership! Friendly staff and decent deals! Would absolutely recommend to a friend! The facilities were clean and they even had a massage recliner! Highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jesse, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Tyler and the whole team did an incredible job putting us
Tyler and the whole team did an incredible job putting us in our new vehicle. Whole process was painless. In less than two hours all the paperwork was completed and we were on our way.
Tyler and the whole team did an incredible job putting us
Tyler and the whole team did an incredible job putting us in our new vehicle. Whole process was painless. In less than two hours all the paperwork was completed and we were on our way.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Very nice to see someone go out of their way to help me
Very nice to see someone go out of their way to help me get into a car your the best
Very nice to see someone go out of their way to help me
Very nice to see someone go out of their way to help me get into a car your the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rusty Ellis was a big help once again!
Rusty Ellis was a big help once again! Helped get into a new car no problems! He’s the best Thank you!
Rusty Ellis was a big help once again!
Rusty Ellis was a big help once again! Helped get into a new car no problems! He’s the best Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just a terrible car.
Just a terrible car. Dealer said their service team does a 100+ point inspection and make money off finding issues with the car. They missed so much. Seats were horrible and they tried to paint over imperfections. Key fob wouldn’t work on driver door which costs $800 to fix. Molding was torn off front windshield. Brakes were worn and cracked and rotors warped. That cost another $1,100 to fix. Three of the tires were bald. Wheels had paint peeling. Makes you wonder how long the engine and transmission will last. The car was filthy with dog or cat hair imbedded in the carpet. Only had one key and no floormats. You’d think a dealership would at least try for good customer service, but they just sell junk. I drove over three hours to purchase this car and felt cheated. Stay away!!
Just a terrible car.
Just a terrible car. Dealer said their service team does a 100+ point inspection and make money off finding issues with the car. They missed so much. Seats were horrible and they tried to paint over imperfections. Key fob wouldn’t work on driver door which costs $800 to fix. Molding was torn off front windshield. Brakes were worn and cracked and rotors warped. That cost another $1,100 to fix. Three of the tires were bald. Wheels had paint peeling. Makes you wonder how long the engine and transmission will last. The car was filthy with dog or cat hair imbedded in the carpet. Only had one key and no floormats. You’d think a dealership would at least try for good customer service, but they just sell junk. I drove over three hours to purchase this car and felt cheated. Stay away!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Free 1st service was provided after purchase.
Free 1st service was provided after purchase. Service was completed quickly, and a review of service items was provided as well as those that did not need attention currently
Free 1st service was provided after purchase.
Free 1st service was provided after purchase. Service was completed quickly, and a review of service items was provided as well as those that did not need attention currently
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paul, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!