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Crain Kia of Conway

(2,260 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

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New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Inventory

See all 331 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2019.
At Crain Kia of Conway we're not just here to sell cars. We want to build relationships with our clients and with the local community. We are committed to the needs of all Arkansas customers who come to us for the most reliable cars and SUVs at the right price and helpful customer service. That's why so many of our customers recommend Crain Kia of Conway to their family and friends. If you're looking for a new or used Kia in Conway Russellville or Morrilton then come to Crain Kia one of the leading car dealers in Arkansas.
Crain Kia of Conway

Service center

Phone number (501) 470-7000

Service hours

Monday
Closed
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

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Great customer service.

Great customer service. Communicate about everything that’s going on with my vehicle. Very knowledgeable.

Great customer service.

Great customer service. Communicate about everything that’s going on with my vehicle. Very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great people, service.

Great people, service. Great customer service and communication. Jeremy let me know step by step process with my shortage.

Great people, service.

Great people, service. Great customer service and communication. Jeremy let me know step by step process with my shortage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very friendly and helpful.

Very friendly and helpful. They quickly got me into a beautiful new Seltos and lowered my payments.

Very friendly and helpful.

Very friendly and helpful. They quickly got me into a beautiful new Seltos and lowered my payments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chris was AWESOME!

Chris was AWESOME!! I have never felt more heard during an experience similar to finding and purchasing a new car. So happy he was there to help me and put me in my dream car.

Chris was AWESOME!

Chris was AWESOME!! I have never felt more heard during an experience similar to finding and purchasing a new car. So happy he was there to help me and put me in my dream car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chris Tye was AMAZING to work with!

Chris Tye was AMAZING to work with!! I will recommend him to everyone I know!

Chris Tye was AMAZING to work with!

Chris Tye was AMAZING to work with!! I will recommend him to everyone I know!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Timothy was great.

Timothy was great. My only complaint would be , my mirror was broken. I got the car in March 26th. Was told “we are ordering a new mirror , if u would still like the car” .. I said yes I’ll take the car just call me when the mirror arrives. Here it is April 29th. I had to call about the mirror , and was told it is in we just haven’t picking it up yet. Will call you tomorrow. With how great they were on the purchasing part. I hate to complain, but I would have found a different car without body damage if I knew it would take so long to repair.

Timothy was great.

Timothy was great. My only complaint would be , my mirror was broken. I got the car in March 26th. Was told “we are ordering a new mirror , if u would still like the car” .. I said yes I’ll take the car just call me when the mirror arrives. Here it is April 29th. I had to call about the mirror , and was told it is in we just haven’t picking it up yet. Will call you tomorrow. With how great they were on the purchasing part. I hate to complain, but I would have found a different car without body damage if I knew it would take so long to repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
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Chris went out of his way to find the perfect vehicle for

Chris went out of his way to find the perfect vehicle for us. He's AWESOME! He is real with us and very honest and that is something we appreciate.

Chris went out of his way to find the perfect vehicle for

Chris went out of his way to find the perfect vehicle for us. He's AWESOME! He is real with us and very honest and that is something we appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Got us in and out quick without an appointment.

Got us in and out quick without an appointment. Was great service and would recommend.

Got us in and out quick without an appointment.

Got us in and out quick without an appointment. Was great service and would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It is always prompt but thorough service which always

It is always prompt but thorough service which always musters a great opinion from me personally

It is always prompt but thorough service which always

It is always prompt but thorough service which always musters a great opinion from me personally

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jeramie was great to deal with very informative of what

Jeramie was great to deal with very informative of what was going on with my telluride during service

Jeramie was great to deal with very informative of what

Jeramie was great to deal with very informative of what was going on with my telluride during service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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