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Car Craft Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday 10:00am–3:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Scam, confiscates cars before missing payments, no

Scam, confiscates cars before missing payments, no warning notice and resells to another. Cannot recommend to anyone. If you are lucky, you can miss one payment and they secretly in the night sneak in to steal the car from you even before the next payment date. When you go to confront them, they force you to pay the whole outstanding balance at once. Many customers fail to make such a payment, and they sell that car to another customer at original full price and then lie about the price and come back to you to claim the balance. Their cars are usually replete with mechanical faults which start to emerge just a day after collecting it from them. They refuse to return the car to them saying it's never their fault. They refuse to help in any way. They did this to me and many others. This dealership is a scam. They do this on purpose to seize the car so they ca resell to another customer at full price. A friend of mine bought a GMC from them and paid for the for 18 months without skipping a payment, in the 19th month, she skipped one payment due to a temporary financial hiccup, this Dealership secretly and in the middle of the night they stole the car. No warning notice was given. No letter of repossession was written, they just store the car. My friend had to report to police for the stolen car right in the night. A few days later my friend called this Dealership to report the missing car. That's when this Dealership told this friend that they had seized the car because she missed one payment. This was at a time when a month had not yet elapsed, the missed payment was just for days and she told Fabiola that she had the money for the missed payment and money for the next payment. That Fabiola who works at this Dealership refused to accept the payment and insisted that my friend should pay the sum of $8700, being the outstanding amount on the car. That was very frustrating and meant to fail the customer so that this Dealership should resells the car to another customer at full price. Furthermore, the car was taken to this dealerships sales yard and this Fabiola was saying the car was accumulating storage charges of $550 every day, there by increasing the amount that may be paid by the customer. All these are deliberate moves to frustrate. This Dealership is terrible.

Scam, confiscates cars before missing payments, no

Scam, confiscates cars before missing payments, no warning notice and resells to another. Cannot recommend to anyone. If you are lucky, you can miss one payment and they secretly in the night sneak in to steal the car from you even before the next payment date. When you go to confront them, they force you to pay the whole outstanding balance at once. Many customers fail to make such a payment, and they sell that car to another customer at original full price and then lie about the price and come back to you to claim the balance. Their cars are usually replete with mechanical faults which start to emerge just a day after collecting it from them. They refuse to return the car to them saying it's never their fault. They refuse to help in any way. They did this to me and many others. This dealership is a scam. They do this on purpose to seize the car so they ca resell to another customer at full price. A friend of mine bought a GMC from them and paid for the for 18 months without skipping a payment, in the 19th month, she skipped one payment due to a temporary financial hiccup, this Dealership secretly and in the middle of the night they stole the car. No warning notice was given. No letter of repossession was written, they just store the car. My friend had to report to police for the stolen car right in the night. A few days later my friend called this Dealership to report the missing car. That's when this Dealership told this friend that they had seized the car because she missed one payment. This was at a time when a month had not yet elapsed, the missed payment was just for days and she told Fabiola that she had the money for the missed payment and money for the next payment. That Fabiola who works at this Dealership refused to accept the payment and insisted that my friend should pay the sum of $8700, being the outstanding amount on the car. That was very frustrating and meant to fail the customer so that this Dealership should resells the car to another customer at full price. Furthermore, the car was taken to this dealerships sales yard and this Fabiola was saying the car was accumulating storage charges of $550 every day, there by increasing the amount that may be paid by the customer. All these are deliberate moves to frustrate. This Dealership is terrible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found the car of my dreams I would do anything for that

Found the car of my dreams I would do anything for that car so I got it and then it broke down and I ask them to help me fix it a d they wouldn't help me then they told me not makey payment for two weeks and to fix the problem the next day they repoed my car and said it was non payment when they clearly told me I could be late to be able to take care or it and they repo it now they told me I can't have my car back but yet I'm supposed to pay 9000 to get it back what ever you do don't go to this car lot they will take you for for money and you and a car the scam artist the new owner is going to run this lot right to the ground so if your smart stay away from them there no good and unfair the son is going to take everything from this carlit he has no business running it

Found the car of my dreams I would do anything for that

Found the car of my dreams I would do anything for that car so I got it and then it broke down and I ask them to help me fix it a d they wouldn't help me then they told me not makey payment for two weeks and to fix the problem the next day they repoed my car and said it was non payment when they clearly told me I could be late to be able to take care or it and they repo it now they told me I can't have my car back but yet I'm supposed to pay 9000 to get it back what ever you do don't go to this car lot they will take you for for money and you and a car the scam artist the new owner is going to run this lot right to the ground so if your smart stay away from them there no good and unfair the son is going to take everything from this carlit he has no business running it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Crooked

Worst place to buy a car they ask for a cash payment and don't provide a receipt they say they will send it in the mail but it never comes then they will say the payment wasn't made and repo your car

Crooked

Worst place to buy a car they ask for a cash payment and don't provide a receipt they say they will send it in the mail but it never comes then they will say the payment wasn't made and repo your car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst Auto Dealer!

Unprofessional and Rude . Sold a bad car. Will be bringing them to small claims court and Arbitration with the State Of Washington. Too bad your taking Advantage.

Worst Auto Dealer!

Unprofessional and Rude . Sold a bad car. Will be bringing them to small claims court and Arbitration with the State Of Washington. Too bad your taking Advantage.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Traded in my Chevy truck for a Subaru sedan

The interest rate is outrageous, terms non-negotiable even after years! I was always 1 day late due to being paid EOM. Refused to change my due date. Racked up over $3,000 late fees. NEVER go here!!! Plus, car had blown head gaskets!!!

Traded in my Chevy truck for a Subaru sedan

The interest rate is outrageous, terms non-negotiable even after years! I was always 1 day late due to being paid EOM. Refused to change my due date. Racked up over $3,000 late fees. NEVER go here!!! Plus, car had blown head gaskets!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad Truck engine bad

Bad Experience the owner racist and very disrespectful....we purchase a truck from this garbage of dealership....Engine bad owner don't want to fix it!!! I contact state attorney General he will pay for the dishonest deals they do!

Bad Truck engine bad

Bad Experience the owner racist and very disrespectful....we purchase a truck from this garbage of dealership....Engine bad owner don't want to fix it!!! I contact state attorney General he will pay for the dishonest deals they do!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Shady shady shady!

I had the shadiest experience at this dealership. First, it was impossible to find someone to help me. Second, the car description did not match the car - it did not have navigation nor Bluetooth as listed. After my test drive, someone that worked at the lot (possibly even the owner?) asked for keys to my car so he could move it. I told him I would move it for him and where would he like me to move it to - he insisted he would move it and when I said no, he walked away fro me. He then came back and told me he’s driven more expensive cars than mine....?! After the sales pesos reviewed the car fax info with me, I told him I’d like to get it inspected your a 3rd part and he hushed me saying the owner would get mad. RED FLAGS all over the place! Don’t go here!!!

Shady shady shady!

I had the shadiest experience at this dealership. First, it was impossible to find someone to help me. Second, the car description did not match the car - it did not have navigation nor Bluetooth as listed. After my test drive, someone that worked at the lot (possibly even the owner?) asked for keys to my car so he could move it. I told him I would move it for him and where would he like me to move it to - he insisted he would move it and when I said no, he walked away fro me. He then came back and told me he’s driven more expensive cars than mine....?! After the sales pesos reviewed the car fax info with me, I told him I’d like to get it inspected your a 3rd part and he hushed me saying the owner would get mad. RED FLAGS all over the place! Don’t go here!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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DO NOT BUY FROM THEM

I bought a A 2007 Subaru wrx si the first day I got it the head gaskets where blown I let the sales man Marco.know he tried to be helpful he was saying to bring it back and they would fix it they didn’t I tried talking to the old man once he finally accepted my call he was being extremely dishonest and disrespectful to my mother and I he said he was going to fix it we waited two weeks and nothing. They never answered so I went down there (I live 2:30 hrs away) when I was there two other customers had problems one said that the car was crashed and they didn’t say and the other one had a bad motor. I tried to reason with the owner and he kept yelling and shutting my mother down when we where being respectful he took it to s friends shop saying they where fixing the car it was almost a month so I went down there and spoke to the shop owner he said the head gaskets where blown and that the old man told him not to fix it and that’s where he got caught lying he also said it was at the shop and when I was close by I checked and it was Park right in front I took pictures! I asked for my money back and he refused I have gotten two other cars from there and he sure was happy too take my money!! Don’t go to them it is not worth it they are dishonest and will not help with anything all the people there are dishonest and rude

DO NOT BUY FROM THEM

I bought a A 2007 Subaru wrx si the first day I got it the head gaskets where blown I let the sales man Marco.know he tried to be helpful he was saying to bring it back and they would fix it they didn’t I tried talking to the old man once he finally accepted my call he was being extremely dishonest and disrespectful to my mother and I he said he was going to fix it we waited two weeks and nothing. They never answered so I went down there (I live 2:30 hrs away) when I was there two other customers had problems one said that the car was crashed and they didn’t say and the other one had a bad motor. I tried to reason with the owner and he kept yelling and shutting my mother down when we where being respectful he took it to s friends shop saying they where fixing the car it was almost a month so I went down there and spoke to the shop owner he said the head gaskets where blown and that the old man told him not to fix it and that’s where he got caught lying he also said it was at the shop and when I was close by I checked and it was Park right in front I took pictures! I asked for my money back and he refused I have gotten two other cars from there and he sure was happy too take my money!! Don’t go to them it is not worth it they are dishonest and will not help with anything all the people there are dishonest and rude

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Craft was the BEST car lot!!!

I have been shopping around for the last couple of months and CAR CRAFT was the last and the BEST one!! They didn't attach me in the parking lot, lol and I left with a great car and a xxxx of a deal!! I wish I would have found them sooner!! Thanks again Marco you saved my xxx!! U guys are the BEST!!!

Car Craft was the BEST car lot!!!

I have been shopping around for the last couple of months and CAR CRAFT was the last and the BEST one!! They didn't attach me in the parking lot, lol and I left with a great car and a xxxx of a deal!! I wish I would have found them sooner!! Thanks again Marco you saved my xxx!! U guys are the BEST!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Junk cars

All lemons cars , I got a car here and 2 weeks later the car didt not work properly I contact the dealer and they told me " there is nothing wrong we will send the car to our shop , they give me the car back 3 days later and after that I drive the same car for another week and the same thing the car let me in the freeway , I told this guys about it and they ignore me .....they just wanted my money they didt care about me " the customer " ...I did a auto repossess and they send me to collection ....

Junk cars

All lemons cars , I got a car here and 2 weeks later the car didt not work properly I contact the dealer and they told me " there is nothing wrong we will send the car to our shop , they give me the car back 3 days later and after that I drive the same car for another week and the same thing the car let me in the freeway , I told this guys about it and they ignore me .....they just wanted my money they didt care about me " the customer " ...I did a auto repossess and they send me to collection ....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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