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Unprofessional and Rude . Sold a bad car. Will be bringing them to small claims court and Arbitration with the State Of Washington. Too bad your taking... Advantage.
The interest rate is outrageous, terms non-negotiable even after years! I was always 1 day late due to being paid EOM. Refused to change my due date.... Racked up over $3,000 late fees. NEVER go here!!! Plus, car had blown head gaskets!!!
Excellent customer service and good price! The owner is very friendly and works with his customers to satisfaction!
Bad Experience the owner racist and very disrespectful....we purchase a truck from this garbage of dealership....Engine bad owner don't want to fix it!!!... I contact state attorney General he will pay for the dishonest deals they do!
I had the shadiest experience at this dealership. First, it was impossible to find someone to help me. Second, the car description did not match the... car - it did not have navigation nor Bluetooth as listed. After my test drive, someone that worked at the lot (possibly even the owner?) asked for keys to my car so he could move it. I told him I would move it for him and where would he like me to move it to - he insisted he would move it and when I said no, he walked away fro me. He then came back and told me he’s driven more expensive cars than mine....?! After the sales pesos reviewed the car fax info with me, I told him I’d like to get it inspected your a 3rd part and he hushed me saying the owner would get mad. RED FLAGS all over the place! Don’t go here!!!
I bought a A 2007 Subaru wrx si the first day I got it the head gaskets where blown I let the sales man Marco.know he tried to be helpful he was saying... to bring it back and they would fix it they didn’t I tried talking to the old man once he finally accepted my call he was being extremely dishonest and disrespectful to my mother and I he said he was going to fix it we waited two weeks and nothing. They never answered so I went down there (I live 2:30 hrs away) when I was there two other customers had problems one said that the car was crashed and they didn’t say and the other one had a bad motor. I tried to reason with the owner and he kept yelling and shutting my mother down when we where being respectful he took it to s friends shop saying they where fixing the car it was almost a month so I went down there and spoke to the shop owner he said the head gaskets where blown and that the old man told him not to fix it and that’s where he got caught lying he also said it was at the shop and when I was close by I checked and it was Park right in front I took pictures! I asked for my money back and he refused I have gotten two other cars from there and he sure was happy too take my money!! Don’t go to them it is not worth it they are dishonest and will not help with anything all the people there are dishonest and rude
I have been shopping around for the last couple of months and CAR CRAFT was the last and the BEST one!! They didn't attach me in the parking lot, lol and... I left with a great car and a xxxx of a deal!! I wish I would have found them sooner!! Thanks again Marco you saved my xxx!! U guys are the BEST!!!
All lemons cars , I got a car here and 2 weeks later the car didt not work properly I contact the dealer and they told me " there is nothing wrong we will... send the car to our shop , they give me the car back 3 days later and after that I drive the same car for another week and the same thing the car let me in the freeway , I told this guys about it and they ignore me .....they just wanted my money they didt care about me " the customer " ...I did a auto repossess and they send me to collection ....
I brought a car from these ppl February 2017. Today 9/5/2017 I was just told the engine needed to be replace or rebuilt costing $9,000. I have had problems... with this Car since the first month after buying. I DO NOT recommend these ppl to anyone who needs a reliable car. I was told there was a major leak in my engine that would have been noticed LONG before I even had the car. It's sad that there are people out there selling cars that are a piece of junk. Lesson learned
My experience with car craft has been a good one. Gil and all of the staff including the mechanics were very helpful. It was a very easy process to obtain... a car. You let them know your price range and you choose from what they have available. Everything is laid out up front including charges to pay by phone etc. It is not hidden. I really like my car. It is in good shape for a used car. I had the opportunity to drive it and ask questions. Plus he split the down payment. They helped me when I was in need because my old cai was driving had a major repairable issue and I was without a car.