Reviews
Had a very good sleep man that help me get my oil change
Had a very good sleep man that help me get my oil change thank you for your help
Had a very good sleep man that help me get my oil change
Had a very good sleep man that help me get my oil change thank you for your help
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.
I was very pleased with the level of customer service and
I was very pleased with the level of customer service and the comfortable waiting area was spacious and very clean. My service adviser Ginger Chapmen went above and beyond to explain everything and walk me through the repair process.
I was very pleased with the level of customer service and
I was very pleased with the level of customer service and the comfortable waiting area was spacious and very clean. My service adviser Ginger Chapmen went above and beyond to explain everything and walk me through the repair process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.
Just truly old fashioned, refreshing home town service
Just truly old fashioned, refreshing home town service department. Not sterile and cold. Great customer care!
Just truly old fashioned, refreshing home town service
Just truly old fashioned, refreshing home town service department. Not sterile and cold. Great customer care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!
Always a pleasure for Ginger to arrange service!
Always a pleasure for Ginger to arrange service! Timely as promised and well done, thanks
Always a pleasure for Ginger to arrange service!
Always a pleasure for Ginger to arrange service! Timely as promised and well done, thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!
First class service.
First class service. Friendly, fast and informative. Special thanks to Ginger Chapman for staying in touch with explanations and updates!
First class service.
First class service. Friendly, fast and informative. Special thanks to Ginger Chapman for staying in touch with explanations and updates!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
drive further in miles to have my car serviced here bc of
drive further in miles to have my car serviced here bc of the customer service I’ve always received! I was asked when I bought the car to give them a chance to service the car. Though further, it was worth it. I like being kept informed of what is going on, I like the opportunity to have a ride if needed, I like being offered a loaner vehicle when it was going to take longer, I like the waiting area and popcorn 😊, but mostly the customer service Ginger gives! She has always been professional, Efficient and kind and sincere! I appreciate her sending texts keeping me up to date on the progress! Ginger ROCKS! Thank you for such great customer service and keeping my CRV running well!
drive further in miles to have my car serviced here bc of
drive further in miles to have my car serviced here bc of the customer service I’ve always received! I was asked when I bought the car to give them a chance to service the car. Though further, it was worth it. I like being kept informed of what is going on, I like the opportunity to have a ride if needed, I like being offered a loaner vehicle when it was going to take longer, I like the waiting area and popcorn 😊, but mostly the customer service Ginger gives! She has always been professional, Efficient and kind and sincere! I appreciate her sending texts keeping me up to date on the progress! Ginger ROCKS! Thank you for such great customer service and keeping my CRV running well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I had my car in for a 60K check up.
I had my car in for a 60K check up. The communication was great and the service was personalized to my needs.
I had my car in for a 60K check up.
I had my car in for a 60K check up. The communication was great and the service was personalized to my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!
The staff was very friendly and helpful .
The staff was very friendly and helpful . Not pushy ! Accomodating and prompt, fast service . Brought my car in for a recall , was told 2-3 hours ; had it back in 2 ! Jordan was very helpful .
The staff was very friendly and helpful .
The staff was very friendly and helpful . Not pushy ! Accomodating and prompt, fast service . Brought my car in for a recall , was told 2-3 hours ; had it back in 2 ! Jordan was very helpful .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Great job.
Great job. Completed the work as promised. Courteous staff. I will be returning again for car service.
Great job.
Great job. Completed the work as promised. Courteous staff. I will be returning again for car service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!
Richie was so helpful in getting our Ridgeline repaired.
Richie was so helpful in getting our Ridgeline repaired. He contacted us every day at least two times and left voice messages too! He gave very knowledgeable explanations as to what was wrong. The truck had the same problem about a month ago and the mechanics got in touch with technicians to help get the correct part. Also we were under warranty and our car is a 2019 with 51300 miles. Hopefully it won’t happen again! Thanks very much for Richie at Shottenkirk Honda Cartersville GA.
Richie was so helpful in getting our Ridgeline repaired.
Richie was so helpful in getting our Ridgeline repaired. He contacted us every day at least two times and left voice messages too! He gave very knowledgeable explanations as to what was wrong. The truck had the same problem about a month ago and the mechanics got in touch with technicians to help get the correct part. Also we were under warranty and our car is a 2019 with 51300 miles. Hopefully it won’t happen again! Thanks very much for Richie at Shottenkirk Honda Cartersville GA.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!