Reviews
Our whole experience was wonderful from start to finish!
Our whole experience was wonderful from start to finish! Logan and team were absolutely amazing!
Our whole experience was wonderful from start to finish!
Our whole experience was wonderful from start to finish! Logan and team were absolutely amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my new Civic but it took too long to buy and fill
I love my new Civic but it took too long to buy and fill out the paperwork. I've not bought a new car in 9 years and the process is still the same - about you used new technology to shorten the time.
I love my new Civic but it took too long to buy and fill
I love my new Civic but it took too long to buy and fill out the paperwork. I've not bought a new car in 9 years and the process is still the same - about you used new technology to shorten the time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a good experience at Shottenkirk Saturday.
We had a good experience at Shottenkirk Saturday. Called the day before and got a schedule service the next day.
We had a good experience at Shottenkirk Saturday.
We had a good experience at Shottenkirk Saturday. Called the day before and got a schedule service the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.
My anxiety level was so high that day and Scott really
My anxiety level was so high that day and Scott really helped me feel comfortable and was the best salesman I’ve ever had and trust me at 73 years old I have talked to many! Scott comes across as being a gentleman and very supportive to my wants in a vehicle. Scott, Brittany and Michael made me feel like I’m family now and I’m so thankful God put those three in my path and now my family ! Thanks 🙏🏼 to you all.
My anxiety level was so high that day and Scott really
My anxiety level was so high that day and Scott really helped me feel comfortable and was the best salesman I’ve ever had and trust me at 73 years old I have talked to many! Scott comes across as being a gentleman and very supportive to my wants in a vehicle. Scott, Brittany and Michael made me feel like I’m family now and I’m so thankful God put those three in my path and now my family ! Thanks 🙏🏼 to you all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Cynthia, for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Scott and our team were able to help, and we hope to see you again!
It’s my first time and Mr Kevin explained to me
It’s my first time and Mr Kevin explained to me everything carefully. The time waiting my car back was okay
It’s my first time and Mr Kevin explained to me
It’s my first time and Mr Kevin explained to me everything carefully. The time waiting my car back was okay
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Kevin here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!
Jordan was very friendly, attentive and responsive.
Jordan was very friendly, attentive and responsive. I received excellent service. She kept me up to date on what was needed.
Jordan was very friendly, attentive and responsive.
Jordan was very friendly, attentive and responsive. I received excellent service. She kept me up to date on what was needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Karen, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!
Didn’t do anything as requested.
Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money
Didn’t do anything as requested.
Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
She was kind and knowledgeable about the services
She was kind and knowledgeable about the services provided. I appreciate her letting me know of the wait time
She was kind and knowledgeable about the services
She was kind and knowledgeable about the services provided. I appreciate her letting me know of the wait time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Our experience buying was great and this past Saturday we
Our experience buying was great and this past Saturday we had our first visit with the service department, everything was excellent!
Our experience buying was great and this past Saturday we
Our experience buying was great and this past Saturday we had our first visit with the service department, everything was excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback!
Jordan was very knowledgeable, attentive, and
Jordan was very knowledgeable, attentive, and responsive, and stayed in better than normal contact... I also have to say the wait time was shorter than normal, and since time is our most precious resource... THANK YOU!
Jordan was very knowledgeable, attentive, and
Jordan was very knowledgeable, attentive, and responsive, and stayed in better than normal contact... I also have to say the wait time was shorter than normal, and since time is our most precious resource... THANK YOU!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jordan here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.