Reviews
Write a reviewWay too much pressure and time devoted to extended
Way too much pressure and time devoted to extended warranty sale, very tiresome and time consuming!
Ginger always make sure I’m taken care.
Ginger always make sure I’m taken care. If I have multiple things that need to be done she lets me know what needs to be done first and I appreciate. It’s clean and the staff pass you and they speak.
Thank you for your business, Rochelle. We appreciate you taking the time to leaved us this great five-star review. We're happy to hear that Ginger was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great experience.
Great experience. The dealership is easy to work with and easy to get in and out
Thank you for your five-star review. We strive to make sure that all of our customers leave happy. We truly appreciate your business here at Shottenkirk Honda of Cartersville.
Great people to deal with.
Great people to deal with. Terry was the best. Every one we dealt with was Great
Thank you for the five-star rating, Michael. We appreciate you choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for years to come.
Cook did a wonderful job getting me what I wanted and
Cook did a wonderful job getting me what I wanted and Michael is a very nice young man. Up front and went through everything leaving me with no questions. Thanks again
Thank you for choosing Shottenkirk Honda of Cartersville, Rianna. We're thrilled to hear that you found your experience with both Michael and Cook to be a positive one. Congratulations on your new purchase! We appreciate your business and hope to see you again soon, Rianna.
The first time at this dealership!
The first time at this dealership! Love Ginger in the service department so followed her there
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.
We came prepared to purchase a car.
We came prepared to purchase a car. The selling agent made a financing offer he did not have authority to make and they had to rescind. Then, once we were signing the documents, the hard sell on the extended warranty was way overboard and made me question whether or not I was purchasing a lemon. Just ridiculous. I get that the warranty is how they pay their folks, but good Lord. It added at least 45 minutes to the overall time we had to spend there and made me doubt the quality of a nearly new (7,000 miles) Certified Pre Owned car. Maybe dial it back a bit.
We're sorry to hear about your experience and would like to learn more. If you wouldn't mind discussing this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We appreciate your business and your feedback, and we hope you will give us another opportunity to serve you!
As a previous satisfied customer I was again happy with
As a previous satisfied customer I was again happy with the service I had received from Sherry and the entire shottenkirk team. Thank you for providing me a great experience in my decision to purchase from you again!
We are very happy to hear that Sherry provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Purchased vehicle and everyone we with worked with and
Purchased vehicle and everyone we with worked with and talked to throughout the day helped to make it as smooth as experience as possible. Great team!
Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Our salesman (Bob C) was awesome!
Our salesman (Bob C) was awesome! Very helpful and not overbearing! Thanks Bob for everything!
Thank you for your very kind review, April. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.