Reviews
Profesionalidad y empatía por la persona que nos atendió.
Profesionalidad y empatía por la persona que nos atendió. Insatisfecho con la compra. Te ponen señuelos para que ejecutes la compra. Se acepta tu peteción de no ejecutar pago inicial, se continúa el papeleo y, después se dice lo contrario, empleando el ardid de bajar un porcentaje de la cantidad inicial exigido y que actuaban como prestamista del monto fijado. El gerente de Finanzas, como todos, defendiendo solo los intereses ( la plata), de su entidad. Él no autorizó que me entregara el kit inicial del cambio de aceite, que conocía se entregaba a los clientes. Fui ingenuo en no comparar o valorar la calidad del mismo tipo de servicio que ofertan otros proveedores; lo que les recomendaría a otros interesados en el mismo asunto. ACEPTARÍA USTED LA DEVOLUCIÓN DEL BIEN AQUIRIDO SIN DETRIMENTO DE LOS GASTOS INCURRIDOS EN TAN FALLIDA COMPRA. Les reitero que fuimos muy bien atendidos por su representante, quien buscó y agotó, a nuestro juicio, cuantas acciones le fueron posible para concretar dicha compra. De todas formas, Satisfecho o No Satisfecho, SOY SU CLIENTE. Tengan ustedes un Feliz y Bendicido día.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hola Roberto, Tu satisfacción es nuestra prioridad, y es muy desalentador leer esto. Hemos intentado contactarte para hablar más sobre tu experiencia. Cuando tengas oportunidad, llámame al 702-485-4321 o escríbeme a skilby@toyotaoflv.com. Espero tu respuesta. Atentamente, Sarah Kilby
Muy buen servicing attention y todo muy rapidly no tengo
Muy buen servicing attention y todo muy rapidly no tengo resents malas porq todo fuel bueno
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nos alegra saber que tuvo una experiencia tan positiva con nuestro servicio y equipo. Sus comentarios nos motivan a seguir brindando un servicio de primera. Esperamos poder ayudarle de nuevo! Atentamente, El Equipo de Toyota Las Vegas
Thank you for helping us with the purchase of our car!
Thank you for helping us with the purchase of our car! Made it super easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Randy was awesome at making us feel comfortable and kept
Randy was awesome at making us feel comfortable and kept us informed at all points of our buying purchase. Randy is great! Jan was exceptional as well! He helped us with the purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love my car, such a great experience.
I love my car, such a great experience. Randy and Jan were so great and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership was awesome!
This dealership was awesome! Jan, Randy, Tim, made everything super easy for me! Thank you! I’m in love with my new 2024 Tundra!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our sales person was polite and responsive.
Our sales person was polite and responsive. He answered all of our questions in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The dealership was nice and pleasant except the loan
The dealership was nice and pleasant except the loan officer, he needs to back Toyota up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Kellie was awesome!
Kellie was awesome! I'll come back for sure! She's great and very helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unbeatable prices, awesome salesman’s, and amazing
Unbeatable prices, awesome salesman’s, and amazing experience. They made it very easy and fast to purchase my new car, definitely recommend. Best all around!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car