Skip to main content

Meet Jan Sheinfeld

Jan Sheinfeld headshot
Finance Director
(12 reviews)

Reviews

Profesionalidad y empatía por la persona que nos atendió.

Profesionalidad y empatía por la persona que nos atendió. Insatisfecho con la compra. Te ponen señuelos para que ejecutes la compra. Se acepta tu peteción de no ejecutar pago inicial, se continúa el papeleo y, después se dice lo contrario, empleando el ardid de bajar un porcentaje de la cantidad inicial exigido y que actuaban como prestamista del monto fijado. El gerente de Finanzas, como todos, defendiendo solo los intereses ( la plata), de su entidad. Él no autorizó que me entregara el kit inicial del cambio de aceite, que conocía se entregaba a los clientes. Fui ingenuo en no comparar o valorar la calidad del mismo tipo de servicio que ofertan otros proveedores; lo que les recomendaría a otros interesados en el mismo asunto. ACEPTARÍA USTED LA DEVOLUCIÓN DEL BIEN AQUIRIDO SIN DETRIMENTO DE LOS GASTOS INCURRIDOS EN TAN FALLIDA COMPRA. Les reitero que fuimos muy bien atendidos por su representante, quien buscó y agotó, a nuestro juicio, cuantas acciones le fueron posible para concretar dicha compra. De todas formas, Satisfecho o No Satisfecho, SOY SU CLIENTE. Tengan ustedes un Feliz y Bendicido día.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola Roberto, Tu satisfacción es nuestra prioridad, y es muy desalentador leer esto. Hemos intentado contactarte para hablar más sobre tu experiencia. Cuando tengas oportunidad, llámame al 702-485-4321 o escríbeme a skilby@toyotaoflv.com. Espero tu respuesta. Atentamente, Sarah Kilby

Muy buen servicing attention y todo muy rapidly no tengo

Muy buen servicing attention y todo muy rapidly no tengo resents malas porq todo fuel bueno

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nos alegra saber que tuvo una experiencia tan positiva con nuestro servicio y equipo. Sus comentarios nos motivan a seguir brindando un servicio de primera. Esperamos poder ayudarle de nuevo! Atentamente, El Equipo de Toyota Las Vegas

Thank you for helping us with the purchase of our car!

Thank you for helping us with the purchase of our car! Made it super easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Randy was awesome at making us feel comfortable and kept

Randy was awesome at making us feel comfortable and kept us informed at all points of our buying purchase. Randy is great! Jan was exceptional as well! He helped us with the purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I love my car, such a great experience.

I love my car, such a great experience. Randy and Jan were so great and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership was awesome!

This dealership was awesome! Jan, Randy, Tim, made everything super easy for me! Thank you! I’m in love with my new 2024 Tundra!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our sales person was polite and responsive.

Our sales person was polite and responsive. He answered all of our questions in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was nice and pleasant except the loan

The dealership was nice and pleasant except the loan officer, he needs to back Toyota up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kellie was awesome!

Kellie was awesome! I'll come back for sure! She's great and very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unbeatable prices, awesome salesman’s, and amazing

Unbeatable prices, awesome salesman’s, and amazing experience. They made it very easy and fast to purchase my new car, definitely recommend. Best all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.