Reviews
Write a reviewEXCEPTIONAL SERVICE
Not only did Kevin and Dan treat me with the respect that is rarely found in todays service industry, get me approved in less than a day, but when I had a family emergency arise Kevin refunded me my NON-REFUNDABLE deposit back. When time does come for me to buy there is no other place I will be going. A+ in my book. Trevor O. -- Former EMU professor
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service and willing to work with you
I have been looking for a vehicle for over a year. I went over to the lot to look at the vehicles and there was a fair amount of vehicles to look at. I was greeted immediately and allowed to look at every vehicle and drive them without any questions asked and no pressure. I decided on a vehicle, and the finance process is was extremely easy. They went out of their way to help me get the right financing and made my visit and purchase extremely wonderful. I highly recommend going there, they're very friendly and they work with you and now I have the vehicle I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
My husband, my son, and I had a wonderful experience at Kevin Lapp Motors, Their knowledge of cars and financing was fantastic. They went above and beyond the call of duty to fit all of us with a car and secured financing at incredible rates. I highly recommend them to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly, Fast clean
They took great care of me even though I have bad credit
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
lots of quality cars, easy to work with
The guys there are easy to work with and very friendly. Kevin is great to talk to and treats you like a relative. I'll stop by just to say hello to Kevin. Quality service at it's finest
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super friendly staff, great buying experience
Kevin is the go to guy!! Really knows how to talk to you and make it fun to buy a car. I had credit trouble in the past and tried to finance at other lots along Michigan Ave. Kevin told me to check them out and come back and talk to me or Dan, I did and they got it done!!! ;-) TWO THUMBS UP KEVIN AND DAN!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase