Consumer 1st Auto Group

4.6 out of 5 4.6
Rectangle 48
Sales 10:00 AM - 6:00 PM

Consumer 1st Auto Group Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2020

Our mission is to assist you in purchasing your dream car, at or BELOW market price. Founded on the principals of provid

...

ing first rate service to all customers,we don't sell cars, we sell customer service! Consumer 1st's dedicated group of sales professionals specialize in personalized care.Our sales team has over 20 years experience, and are able to offer only the best in pre-owned vehicles regardless of your credit history. There's never any need to negotiate because our prices are at or below retail value,this is combined with our flexible financing options and online pricing that won't change once you walk in the door!

""We don't sell cars, We sell CUSTOMER SERVICE""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 3, 2020

    Just bought a 2005 Mercedes Benz from Team C Sean Monique and the team worked with me came from Philadelphia Pa and bought the car Go to consumer first... they are Straight up Ask for Sean C

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 9, 2020

    Do NOT purchase a vehicle from this shady dealership. They are dishonest liars. Bought a used vehicle that looked great, but had major unseen repairs needed.... Stay away from these crooks!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At Consumer 1st Auto Group, our goal is to provide our customers with great vehicles. We also welcome customers to have the vehicle inspected by a mec...hanic prior to purchase in order to give them an extra piece of mind. Please feel free to contact management at 201-596-5068 to discuss your dissatisfaction.

  • November 15, 2014

    Great place, they treated me like family. From the time I came into the office for a car to this date they looked out for me. Jason and the staff at 1st... consumer got me the car I wanted and the deal I wanted. I will definitely be buying a lot more cars from them. Great business great dealership great people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2020

    I came to Consumers first to buy a used car, Sean Corcoran was very professional and help me get the vehicle that met all my expectations Robert Rodriguez,

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2019

    Bought a car from Brian who was great.he called me plenty of times to check up on me to see if the car was ok.the service is awesome,they treat you like... family with no pressure and great prices

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2018

    We walked into a happy atmosphere and that's how it remained. All the staff was friendly and helpfu. I will return when I am looking for another vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2016

    From the moment I spoke to someone on the phone, they were friendly and helpful, no used salesman tactics, just a willingness to help.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    December 16, 2014

    From the beginning process of finding the vehicle it's been direct contact and information givien as the search was going. No vehicles were bought without... your approval or seeing it first. It isn't easy finding BMWs with good mileage and low price but they made it happen. When it's time to get a newer car im going right back to the person who made it work, Greg Wynn

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    December 3, 2014

    Jensiin and Jason really made my process easy for buying my car. Realistic people

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2014

    Came here in August for an X5, treated me so great I had to come back 3 months later to pick up a BMW 335xi. Great customer service and they are not pushy... at all like the big dealers. Will be back again!!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
View More Reviews