Reviews

4.9 out of 5 4.9
780 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 20, 2018

    Extremely pleased with the entire car buying process at Kelly Mitsubishi. Curt Koons and Jeff Lobalbo provide excellent customer service! From locating... to obtaining the car I wanted they both did an incredible job. Both were very informative and quickly responsive to any form of communication. I could not have asked for a better experience. Thank you once again Jeff and Curt!!

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  • 5.0 out of 5
    April 17, 2018

    Curt was great. He and the other employees helped me find the vehicle I was looking for, and walked me through the financing options that kept me within... my budget. They were patient and not pushy. I had spoken with other representatives as well, on the phone. A great group of employees. I would recommend this dealer.

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  • 5.0 out of 5
    April 15, 2018

    Great experience, sales associate Robert Coll very helpful and professional! I will definitely recommend dealership and personnel. I give Robert five stars... , soon I???d be bringing my adult children to purchase new vehicles from him. Thank you

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  • 5.0 out of 5
    April 11, 2018

    Jason was knowledgeable and very helpful in the purchase of my new Outlander PHEV. He went thru all the features and took time to explain every detail... of the SUV. Thank you for making this a pleasant experience.

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    Shopped for a new car
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  • 5.0 out of 5
    April 5, 2018

    I have not purchased a car from Kelly in almost 8 years. At that time I purchased my first new car from Kelly and I was impressed this time as I was now.... Everyone was very respectful of my time, worked with urgency to get me a deal and find the ideal model. They did not have my specific model in stock however they searched high and low but found the model and had it delivered within a few days. The sales team never resorted to pressure tactics that made me feel uncomfortable. Jason was amazing and in the process of helping me with my purchase, he was able to get my parents a good deal as well to replace their car that died. Then there is the product itself. The Outlander PHEV is finally a family SUV that can be fuel efficient, run in an EV mode, tow, and fit a family of four going on vacation. It???s easy to drive, comfortable and super high tech (but easy to use!). My family and I love this car and we are glad we came to Kelly to make this happen.

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    Shopped for a new car
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  • 5.0 out of 5
    April 4, 2018

    Everyone was so helpful at the Kelly Mitsubishi dealership. Curt, my car salesman, went above and beyond the entire time I was looking to make sure I found... the right vehicle for me. I would 100% recommend this dealership.

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    Shopped for a new car
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  • 5.0 out of 5
    March 30, 2018

    The folks at Kelly Mitsubishi truly made this the most hassle free and pleasant car buying experience I've ever had. We came in on Monday after the Lehigh... Valley Auto Show and we were greeted by Chris and Curt. I made them aware that I was short on time that night, but we wanted to test drive an Outlander Sport and go from there. They pulled the car around and let my fiancee and I take it out on our own. After we both drove it, we then took a Jeep Renegade our from Kelly Jeep just for comparison. We quickly decided that the Mitsubishi was a better fit. I had done my research prior, and had a bottom line price in mind. When we got back from the test drive, Chris asked what we thought, and if we were interested. I said we were, but I did have to leave for a a prior engagement, but was fine if he ran numbers. When Curt brought back the sheet, I was shocked - in the best possible way. They're initial price offer was lower than TrueCar, lower than my target number and almost too good to be true. We couldn't come back until Wednesday, so on Tuesday I did get prices from two other dealers for a similarly equipped car. The next closest bottom line price was over $1000 higher. In the interest of keeping this short, I'll just say that the experience at Kelly Mitsubishi was refreshing. There was no pressure, the staff was pleasant and helpful, and they didn't play any games when it came to pricing. The numbers I had figured out matched up to the numbers they brought our, and it made the decision to purchase from Kelly Mitsubishi a no brainier. Thanks to everyone involved, particularly Curt and Chris.

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  • 5.0 out of 5
    March 25, 2018

    They really ensured me and my mom was comfortableand madw sure we got what we wanted and fit our budget. I am really happy with my purchase.

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  • 5.0 out of 5
    March 24, 2018

    Showed up at opening looking for left over 17's. Was quickly showed this mirage and it was all i needed. Simplistic, cheap, and fuel efficient. Curt got... me driving within 10 mins, and on the track of intimidating paper work with no problem. Shortly thereafter, i was out on the road, worry-free in a new mitsu. Curt also made me feel very appreciated for my interest in the cars, he was honest and not boasting about bigger and better things like horsepower in a lancer versus the mirage. He knows the purpose for the vehicle and can see the type of driving experience you want. As my first car buying experience, i couldnt be more pleased. Would recommend 5/5.

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  • 5.0 out of 5
    March 20, 2018

    I was searching for a new car all over, and went to almost all the dealers around the area. I was lucky to stop at Kelly mishubishi to buy my new car.... I had Louis as my sales man. He was one of the most honest, and friendly salesman i met. I'm a female that knows quite the info and steps in sales from working at a dealership and he was very honest with me about the car and helpful. All the employees I met there were very friendly and helpful and I'm in love with my new car. Thank you so much!

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Kelly Mitsubishi

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