Kelly Mitsubishi

4.6
(15 reviews)

Reviews

4.6
(15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Service Department

really good service department Iand Jim is very helpful

Dealer response

Frederick, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Mitsubishi

5.0

Bought a new car

Xavier help me out a lot. I recommend doing business with them everyone was so helpful.

Dealer response

Mark, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Mitsubishi

1.0

They scratched my rim

They scratched my rim and they are avoiding my calls

Dealer response

Rochelle, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Mitsubishi. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Mitsubishi.

5.0

Ms Nancy

Good maintenance, best responsibility , I am strongly recommend to anyone who wants to buy a ?

Dealer response

Nancy, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Mitsubishi

5.0

jbitt814@yahoo.com

Best place to purchase a car. TonyTestDrive was the Best. He pointed out every detail for my 2022 Outlander Sport. I absolutely love it.

Dealer response

Juanita, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Mitsubishi

4.0

New car

Staff was courteous and although we weren't looking to buy a new car at that time they gave us a deal that was very good.

Dealer response

Nicholas, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you in the future! David LaBar General Manager Kelly Mitsubishi

5.0

Customer

Very informative and charges were reasonable Nice waiting area

Dealer response

Joseph, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Mitsubishi

5.0

Car Leasing Made Easy

Tony Bittenbender as a very god salesperson. He was caring and made sure that you know the car. I appreciated his " Tony Test Drive" as he pointed out many of the driving features on this new car in both local and highway driving. Tony made every effort to meet my expectations. He made a follow up call to assure I liked the car which also was a first as I have leased Mitsubishi SUVs from Kelly for years. There is still some technology to learn and I know I can count on Tony to migrate me through it. Although the financing took some time as the sales / finance department was very busy I was made to feel comfortable and offered a beverage. Everyone was pleasant. It is amazing how quick and easy it is to get a new car! Love this new 2022 Outlander. Many positive design and technology improvements.

Dealer response

Donna, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Mitsubishi. Please feel free to contact us if you have any questions on your vehicle. David LaBar General Manager Kelly Mitsubishi

5.0

beautiful31255@aol.com

Great people and great place to buy a vehicle. They help you find what you're looking for at the best price possible. The transition is comfortable and they make you feel at home.

Dealer response

Mariegelia, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Mitsubishi

5.0

Unexpectedly great service

The service that I received far exceeded my expectations. Going to a dealership to buy a car always seems very daunting. This was not the case at all. The service was great all around from trying to get my original vehicle serviced to walking out with a 22 Mitsubishi outlander.

Dealer response

Lashanda, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Mitsubishi

See all 15 reviews