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Kelly Mitsubishi

(1,014 reviews)
Visit Kelly Mitsubishi
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2015 national dealer award 2015 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (610) 421-4467 (610) 421-4467
Used (610) 421-4476 (610) 421-4476
Service (610) 421-4340 (610) 421-4340

Inventory

See all 39 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awful customer service !

Awful customer service !!!! Lie to customers and unprofessional!!!!!I will post this review on every site imaginable this is not how you treat people it is not ok

Awful customer service !

Awful customer service !!!! Lie to customers and unprofessional!!!!!I will post this review on every site imaginable this is not how you treat people it is not ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Mitsubishi. Please reach out to me on my personal cell phone, 954-494-0572, so that I can address your concerns. Sincerely yours, Chris Monticello, General Manager, Kelly Chrysler Dodge Jeep RAM Mitsubishi.

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This review is based off my experience with Brandan Gnau.

This review is based off my experience with Brandan Gnau. Brandan was extremely knowledgeable, friendly and honest. I appreciate that he took the time to listen to my wife and I and he wasn’t there just to “sell” a car. From the moment we walked in, he did not treat the experience like a transaction which I valued. It made our experience very pleasant, and I highly recommend working with him and would do so again.

This review is based off my experience with Brandan Gnau.

This review is based off my experience with Brandan Gnau. Brandan was extremely knowledgeable, friendly and honest. I appreciate that he took the time to listen to my wife and I and he wasn’t there just to “sell” a car. From the moment we walked in, he did not treat the experience like a transaction which I valued. It made our experience very pleasant, and I highly recommend working with him and would do so again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Johny, Thank you for taking the time out of your busy day to share your experience with Kelly Mitsubishi. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

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Service call was great

Great customer service thank you great experience and sales advisors Conley was great as well trying to in a new suv she very and great

Service call was great

Great customer service thank you great experience and sales advisors Conley was great as well trying to in a new suv she very and great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jaime, Thank you for taking the time out of your busy day to share your experience with Kelly Mitsubishi. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

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Great company!

Love my mitsubishi! Switched vehicles as we were about to purchase a used Jeep. Benefits of the mitsubishi far outweighed the Jeep and the sales staff were extremely knowledgeable!

Great company!

Love my mitsubishi! Switched vehicles as we were about to purchase a used Jeep. Benefits of the mitsubishi far outweighed the Jeep and the sales staff were extremely knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tara, Thank you for taking the time out of your busy day to share your experience with Kelly Mitsubishi. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

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I had a great experience purchasing my new vehicle from

I had a great experience purchasing my new vehicle from Kelly Mitsubishi! I worked with Bobbi, and Emily. I got to also meet the rest of the team here. Very family oriented. I will definitely be recommending Kelly Mitsubishi to everyone I know. Thanks again Bobby and Emily 😊!

I had a great experience purchasing my new vehicle from

I had a great experience purchasing my new vehicle from Kelly Mitsubishi! I worked with Bobbi, and Emily. I got to also meet the rest of the team here. Very family oriented. I will definitely be recommending Kelly Mitsubishi to everyone I know. Thanks again Bobby and Emily 😊!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Malayshak, Thank you for taking the time out of your busy day to share your experience with Kelly Mitsubishi. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

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I must say that I've never felt happier at a dealer

I must say that I've never felt happier at a dealer before my visit to Kelly Mitsubishi. Manny was great, and Edison took care of me all the way. Emily took the cake though. She was fantastic! I hope to continue doing business at Kelly from now on! I haven't been this excited about a new car in a long time. These cats at Kelly helped make it happen!

I must say that I've never felt happier at a dealer

I must say that I've never felt happier at a dealer before my visit to Kelly Mitsubishi. Manny was great, and Edison took care of me all the way. Emily took the cake though. She was fantastic! I hope to continue doing business at Kelly from now on! I haven't been this excited about a new car in a long time. These cats at Kelly helped make it happen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Leimurd, Thank you for taking the time out of your busy day to share your experience with Kelly Mitsubishi. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

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Service Department

really good service department Iand Jim is very helpful

Service Department

really good service department Iand Jim is very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Frederick, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Mitsubishi

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After purchasing the vehicle I NEVER RECEIVED the

After purchasing the vehicle I NEVER RECEIVED the registration on my mail I called the dealership and they just bounced my call desk to desk without any solution. I got a ticket because of their incompetence I DO NOT RECOMMEND VERY UNPROFESSIONAL

After purchasing the vehicle I NEVER RECEIVED the

After purchasing the vehicle I NEVER RECEIVED the registration on my mail I called the dealership and they just bounced my call desk to desk without any solution. I got a ticket because of their incompetence I DO NOT RECOMMEND VERY UNPROFESSIONAL

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Julio, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Mitsubishi. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Mitsubishi.

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Bought a new car

Xavier help me out a lot. I recommend doing business with them everyone was so helpful.

Bought a new car

Xavier help me out a lot. I recommend doing business with them everyone was so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Mitsubishi

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They scratched my rim

They scratched my rim and they are avoiding my calls

They scratched my rim

They scratched my rim and they are avoiding my calls

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rochelle, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Mitsubishi. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Mitsubishi.

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