Reviews
Rosana at Highline Auto was the best to work with and
Rosana at Highline Auto was the best to work with and took care of everything. I would definitely recommend Highline and Rosana in particular.
Rosana at Highline Auto was the best to work with and
Rosana at Highline Auto was the best to work with and took care of everything. I would definitely recommend Highline and Rosana in particular.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent communication.
Excellent communication. Prices very good. Transaction quick and accurate. Excellent customer service. Polite and courteous. Great selection of vehicles, especially Teslas.
Excellent communication.
Excellent communication. Prices very good. Transaction quick and accurate. Excellent customer service. Polite and courteous. Great selection of vehicles, especially Teslas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
QUICK AND FAST, FOUND MY DREAM VEHICLE WITHIN ONE WEEK
QUICK AND FAST, FOUND MY DREAM VEHICLE WITHIN ONE WEEK MAYBE LESS. THANK YOU HIGHLINE AUTO
QUICK AND FAST, FOUND MY DREAM VEHICLE WITHIN ONE WEEK
QUICK AND FAST, FOUND MY DREAM VEHICLE WITHIN ONE WEEK MAYBE LESS. THANK YOU HIGHLINE AUTO
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you to Vincent and Highline Auto Sales with their
Thank you to Vincent and Highline Auto Sales with their outstanding service! Made my out of state buying experience very easy and simple! I love my Model 3 and will definitely be back in the future
Thank you to Vincent and Highline Auto Sales with their
Thank you to Vincent and Highline Auto Sales with their outstanding service! Made my out of state buying experience very easy and simple! I love my Model 3 and will definitely be back in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very bad dealer.
Very bad dealer. Everything was going great during picking a car and test driving. However, everything changed when it came closing the deal. 1. They increased the price of the car by $1000 for not financing through them. 2. They increased the price for bigger rims by $275, after we agreed on a price. 3. They sold me a $45k Tesla without a charger, and when I asked for one, they tried to sell me a used beat up charger for the same price as a new charger. When I asked why, the gentleman said because I didn't have to wait for shipping.
Very bad dealer.
Very bad dealer. Everything was going great during picking a car and test driving. However, everything changed when it came closing the deal. 1. They increased the price of the car by $1000 for not financing through them. 2. They increased the price for bigger rims by $275, after we agreed on a price. 3. They sold me a $45k Tesla without a charger, and when I asked for one, they tried to sell me a used beat up charger for the same price as a new charger. When I asked why, the gentleman said because I didn't have to wait for shipping.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Met with Scott couple of times and he was exceptional and
Met with Scott couple of times and he was exceptional and helped all the way through buying car. I highly recommend Scott extremely knowledgeable and good to work with.
Met with Scott couple of times and he was exceptional and
Met with Scott couple of times and he was exceptional and helped all the way through buying car. I highly recommend Scott extremely knowledgeable and good to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience buying my tesla from highline
I had a great experience buying my tesla from highline auto sales, specifically Scott. We were able to talk and text to negotiate a price both for the car I was buying, and the car I was selling. When I came in to test drive the vehicle, the car operated as expected. Once we got to the buying process, I was in and out of there in 45 minutes, with all the documents signed, and highline stuck to their word on the price we agreed upon on the phone. It was a flawless experience. Highly recommend them for a used tesla.
I had a great experience buying my tesla from highline
I had a great experience buying my tesla from highline auto sales, specifically Scott. We were able to talk and text to negotiate a price both for the car I was buying, and the car I was selling. When I came in to test drive the vehicle, the car operated as expected. Once we got to the buying process, I was in and out of there in 45 minutes, with all the documents signed, and highline stuck to their word on the price we agreed upon on the phone. It was a flawless experience. Highly recommend them for a used tesla.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommended!
Highly recommended! I had a great experience in purchasing a used Tesla! Thanks, Justin, for your patience in answering all my questions, give me all the info I need it and working with me to get the monthly payments in my budget. Very much appreciated!
Highly recommended!
Highly recommended! I had a great experience in purchasing a used Tesla! Thanks, Justin, for your patience in answering all my questions, give me all the info I need it and working with me to get the monthly payments in my budget. Very much appreciated!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a Tesla from Vince living in Florida.
Bought a Tesla from Vince living in Florida. We traded a car and received a clean beautiful car from Highline. Paperwork was timely and communication prompt. Even mailed back a charge cord I left in the trade in. Great experience!
Bought a Tesla from Vince living in Florida.
Bought a Tesla from Vince living in Florida. We traded a car and received a clean beautiful car from Highline. Paperwork was timely and communication prompt. Even mailed back a charge cord I left in the trade in. Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm very conscious about leaving negative reviews and
I'm very conscious about leaving negative reviews and don't do it often, but need to share what happened to me to help others. I found a car I liked and I decided to purchase it, so I put a deposit on it and then flew to Chicago to pick it up a week later. There were a few issues I ran into. First I got there to find the car had over 800 more miles on it than what was shown in the pictures and even what they listed on the sales agreement they sent. That's a substantial amount for a 26,000 mile vehicle that had a deposit on it. The pictures also showed a key fob, which they said they didn't have. Lastly they told me over the phone that the car was in pristine condition, but it had paint dings on the front and back. Not what I would consider pristine. They said they'd make it right and in the end offered half what the sales guy said they would for the mileage, but they couldn't cut a check there, they'd have to send it. It then took almost a month of texts and calls to get them to send the checks, the did it in two installments, after many excuses. I shouldn't have had to chase them for it. They did organize the paperwork for title transfer to my state and that process went fairly smoothly. In summary, I won't buy from them again. They fit the typical used car salesman stereotype by not listing their car accurately and then brushed it off like it's no big deal. And now they continue to contact me asking if I'm interested in a car, even though I already bought it. Never again...
I'm very conscious about leaving negative reviews and
I'm very conscious about leaving negative reviews and don't do it often, but need to share what happened to me to help others. I found a car I liked and I decided to purchase it, so I put a deposit on it and then flew to Chicago to pick it up a week later. There were a few issues I ran into. First I got there to find the car had over 800 more miles on it than what was shown in the pictures and even what they listed on the sales agreement they sent. That's a substantial amount for a 26,000 mile vehicle that had a deposit on it. The pictures also showed a key fob, which they said they didn't have. Lastly they told me over the phone that the car was in pristine condition, but it had paint dings on the front and back. Not what I would consider pristine. They said they'd make it right and in the end offered half what the sales guy said they would for the mileage, but they couldn't cut a check there, they'd have to send it. It then took almost a month of texts and calls to get them to send the checks, the did it in two installments, after many excuses. I shouldn't have had to chase them for it. They did organize the paperwork for title transfer to my state and that process went fairly smoothly. In summary, I won't buy from them again. They fit the typical used car salesman stereotype by not listing their car accurately and then brushed it off like it's no big deal. And now they continue to contact me asking if I'm interested in a car, even though I already bought it. Never again...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ben, Thank you for your purchase. This model x was in pristine condition when you purchased it. You came in and inspected the car and didn't have any complaints at purchase. We would be willing to repurchase this plaid from you . We also reimbursed you for the mileage discrepancy as well as the key fob with two separate payments. Both parties mutually accepted this settlement and we are confused why you would be leaving this review. Please call Justin for any further assistance. Thank you Management