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AutoStar of Sylva

(640 reviews)
Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Awesome sales people

Best place to go ,Lots of models to choose from. Awesome sales people friendly knowledgeable of the vehicles on their lot .great place all round

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and congratulations on the new ride, we hope you enjoy it!

Worth the Drive!

Autostar of Sylva was very professional and will work with you to make sure you get the best deal possible. Shane was very friendly and knowledgeable which made it the easiest and best car buying experience I ever had. I highly recommend going by and checking them out, you won't regret it! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Jonathan for your review! We appreciate your business and are very happy you enjoyed your time at AutoStar of Sylva. Come back to see us!

Awesome

Everyone was so wonderful to work with. Went above and beyond to make my family and I comfortable with the process of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the AutoStar family Amy! We are very glad you had a comfortable car buying experience at AutoStar of Sylva.

Amazing Service 💪🏽❤️🔥

Was sold a 2016 Jeep Compass Latitude which I am very pleased with. My salesman Shane King found me the best rate for affordability factor and made my experience fun, pleasant and not at all stressful. I would highly recommend going to see him for all your vehicle buying need/wants. If you get stiffed elsewhere, it’s because you didn’t buy from AutoStar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Service 💪🏽❤️🔥

Was sold a 2016 Jeep Compass Latitude which I am very pleased with. My salesman Shane King found me the best rate for affordability factor and made my experience fun, pleasant and not at all stressful. I would highly recommend going to see him for all your vehicle buying need/wants. If you get stiffed elsewhere, it’s because you didn’t buy from AutoStar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are very glad you had a wonderful experience at AutoStar of Sylva. Welcome to the AutoStar family and congratulation on the new Jeep Compass Latitude!

Best car buying experience

All of the employees were not only extremely helpful and patient, but also very kind! They were never pushy or rude! Shane made sure that we understood all of our options and felt comfortable with our decision. I could not have asked for a better over all experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Enjoy the new Jeep! Thank you for taking the time to write a review. We appreciate your business and are very happy that you had a wonderful experience.

Amazing!!!!!

Just wanted to say thank you to Amanda king, and Shane for thier outstanding customer service, overall experience, thier loyalty, and most-of-all thier friendship now...im now part of the family!!!!! They are great people now i can say i made new friends..They helped every which way to help me get a car and the one i wanted...means everything to me that they took that extra length to help me on every level, i dont know how i will ever repay them!!! Thank you AutoStar for putting me in a car that i love, and my love and friendship goes out to Amanda and Shane!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shaun, for taking the time to write such a kind review! We are very happy you had a wonderful experience at AutoStar of Sylva! We hope you love your new ride, welcome to the AutoStar family. Come back to see us!

Grear.

Definitely recommending to my family and friends. Service was fast, friendly and enjoyable. I love the car, my children love it and its so nice. Thank You so much, Auto Star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Nicole! We appreciate your business and are very happy you had a wonderful experience.

Great experience

I have bad credit and thanks to Shane and Amanda King I still got a great car. They did an awesome job at helping me. I would recommend Autostar to anyone who is looking for a vehicle, good or bad credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Jonathon for taking the time to write a review! We are very happy to hear you had a wonderful experience. Welcome to the AutoStar family.

Amazing experience with a so good credit they made it happen

Everybody friendly and helpful they show me step by step everything ,including bank offers witch we found very honest and transparent we recommend this dealership in sylva 👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike, for your review! We appreciate your business and are very glad you had a wonderful experience at AutoStar of Sylva!