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Gotta go 5 on this place. I worked with Chet. All I can say is that he understood our situation and needs and nailed the right vehicle at the right price, miles, conditions...was perfect. His experience and knowledge of the industry and ability to communicate was impressive. I am totally happy with my purchase and know and feel confident that I was served well. I would recommend this dealer to anyone that wants a no haggle, straight shooting, care for the customer approach to vehicle purchase. Totally impressed with the service here.
Chet Wilkinson was extremely helpful on my trip to Fitz mall he answered all my question but also an honest man thanks for everything garry .c
I have been researching and AutoChecking used cars for a friend who doesn't have time. I received a phone call from Christian Quintero of Fitzgerald Auto Mall regarding a Toyota Highlander that I had looked at. He asked great questions and I told him what info I needed to pass along to my friend. I needed the "out the door" price. He said he'd work it up and get back to me. That same day he emailed me all the detailed info and then followed up with a phone call and, a few days later another email asking if I wanted to schedule an appt. . I was really impressed with his patience and time working on my behalf.. Unfortunately, the next day, I had to abandon my search and put it on hold. I did show my friend the info and he just did not like the car as much as I thought he would but I will be picking up my search again this week and Mr. Quintero is the first person I will enlist in my efforts.
Buying used car
Walter wilkinson at fitzmall used cars is a wonderful sales person.he knowledgeable and no pressure was put on us. He was willing to take time to explain ever detail of the car to us.we would buy a car from him again and tell all our friends to buy a car from him.
Bought a Jeep
Bought 2 cars from FitzMall, going for my 3rd. Quality, fair prices, GREAT customer service, no pressure, honesty...not your "typical" used car salesmen. Service department gets an A from me.
Low dealer fees. No hidden fees. Straightforward process and pricing. They are no pressure. I would definitely shop here again. The sales team was very knowledgeable and easy to talk to
Thank you for your review Mr. Brown. You can count on us to provide you the same service next time you visit! Cheers!
Didn't buy but very pleasant experience
First, I ended up not buying a car here but that was only because they didn't have quite what I was looking for. I do want to say that I had a very pleasant experience at Fitzgerald Outlet, though. I worked with Walter "Chet" Wilkinson and he was superb. Knowledgeable, pleasant and best of all not in the least bit pushy or a typical "car salesman"; I'd have just walked out in that case. I ended up purchasing a car at another dealership (who had a similar philosophy as Fitzgerald - no haggle. no pressure) and it really only boiled down to the fact that the other place happened to have a vehicle which fit the bill, so to speak. I very much would recommend Chet and company if you're in the market for a used car - no plaid jacket and smoke and mirrors.
Thanks you for sharing your comments online. Keep us in mind for your next vehicle.
You can't go wrong here!
Everyone was friendly, knowledgeable and helpful. They really listened to what I needed and wanted without pressure tactics. I appreciate how thoroughly the cars are inspected and that each customer is given a summary that reports on the condition of the car.
Looking for used car
Overall satisfied although im still on the hunt...Fitzgerald auto mall was courteous and friendly.. Thanks!!!
Thanks for this great review, David! Please let us know if you have any more questions. Hope to see you back for your car purchase.
The staff is wonderful to work with! Shawn Curto was very patient with us during the process!
We are happy you had a pleasant experience at our dealership with Shawn! Feel free to stop by if you need any assistance in the future!