Jeffrey's Auto Exchange

Make sure you buy the expensive extended warranty, because they don't stand behind there vehicles. Experienced a motor failure due to error by their staff mechanics. Another repair shop found and photographed the timing belt tension pin still in place, it should have been removed as a last step. Phil had the opportunity to do the right thing. All Phil could say was "you should have bought the extended warranty, even when he knows the error was on their behalf". The 3 month warranty had expired due to being 500 miles over the mileage limit, but still within the 3 month time frame of the warranty. Just FYI, the extended warranty was going to more than we paid for the vehicle. If my review just deters a few people from purchasing a vehicle there, I feel have gotten my $8000 back out of them. Avoid what happened to me, just go somewhere else.

Stay away. Car lot mechanic’s error lead to my cars engine failure. Gave them the opportunity to do the correct thing, being so Christian and all, but they chose not to. I will be contacting an attorney.

Very friendly and kind staff and very quick,and clean. I will be letting friends and family know.

Was a 5 star experience up until I showed them another car that was a better price and lower mileage. They brought out the guy I has to talk to to discuss price. I showed him the listing from Tom Gray auto in Louisville. Before he even looked at the listing, he stated it wasn't as nice as there's. Well, I have visited both lots and can vouch that they were both in great condition. When I stated that he stormed off pouting and said "we're done here!" The most unprofessional business transaction I've ever been through and I'm 40 years old. I'd urge anyone reading this to look elsewhere to purchase a vechicle.

Was a 5 star experience up until I showed them another car that was a better price and lower mileage. They brought out the guy I has to talk to to discuss price. I showed him the listing from Tom Gray auto in Louisville. Before he even looked at the listing, he stated it wasn't as nice as there's. Well, I have visited both lots and can vouch that they were both in great condition. When I stated that he stormed off pouting and said "we're done here!" The most unprofessional business transaction I've ever been through and I'm 40 years old. I'd urge anyone reading this to look elsewhere to purchase a vechicle.

So I bought a car here staff was mostly friendly except for an extreme sense of narcissism coming off every person in that place. And not only that they withheld information about the cars they sell real scam artist at work.

We were lied to, then told that we imagined what we were told and that "cars break down" . The man who talked to use like to use the word hon, while making it clear to me he thinks I am to dumb to understand his slimy remarks. Don't trust them, they use God's name to appear like good honest people!

Very professional and knowledgeable.They really listen to you and care about helping you purchase a new or used vehicle. I reccommend this business without hesitation.

Did not hear back from dealer. Dealer never responded. This is not good customer service. Wondering why someone would join a service and then not respond to a customer.

We bought a KIA that blew up before we got the tags. Wasn't blaming Jeffrey's but they were aggressive thinking we were. Won't be back!