Reviews
They were patient with my concerns, forthright in their
They were patient with my concerns, forthright in their service recommendations, with professional maintenance results.
They were patient with my concerns, forthright in their
They were patient with my concerns, forthright in their service recommendations, with professional maintenance results.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service department.
Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years.
Excellent service department.
Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Will and Jessica at service department are always
Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job!
Will and Jessica at service department are always
Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They have a qualified staff of mechanics and technicians.
They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week.
They have a qualified staff of mechanics and technicians.
They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very helpful staff.
Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled.
Very helpful staff.
Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought my 2023 Ford Bronco at Windward Ford.
I bought my 2023 Ford Bronco at Windward Ford. Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered under warranty. Will be using again :)
I bought my 2023 Ford Bronco at Windward Ford.
I bought my 2023 Ford Bronco at Windward Ford. Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered under warranty. Will be using again :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Windward Ford of Hawaii delivered the friendliest, most
Windward Ford of Hawaii delivered the friendliest, most professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire process seamless and welcoming. They made me feel like Ohana! I have found my car buying and service HOME at Windward Ford of Hawaii!
Windward Ford of Hawaii delivered the friendliest, most
Windward Ford of Hawaii delivered the friendliest, most professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire process seamless and welcoming. They made me feel like Ohana! I have found my car buying and service HOME at Windward Ford of Hawaii!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought my F 150 at windward Ford.
Bought my F 150 at windward Ford. The Service department is always very helpful and courteous.
Bought my F 150 at windward Ford.
Bought my F 150 at windward Ford. The Service department is always very helpful and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I called requesting service for my 2018 Ford Escape SUV.
I called requesting service for my 2018 Ford Escape SUV. I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My vehicle was finished ahead of estimated time given. Excellent service.
I called requesting service for my 2018 Ford Escape SUV.
I called requesting service for my 2018 Ford Escape SUV. I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My vehicle was finished ahead of estimated time given. Excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Being a first time customer, I was greeted very cordially
Being a first time customer, I was greeted very cordially by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciated all the professionalism at this dealership. Would highly recommend their excellent service. Thank you . Marilyn Schlegel
Being a first time customer, I was greeted very cordially
Being a first time customer, I was greeted very cordially by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciated all the professionalism at this dealership. Would highly recommend their excellent service. Thank you . Marilyn Schlegel
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair