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Windward Ford of Hawaii

(1,216 reviews)
Visit Windward Ford of Hawaii
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

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New (855) 458-7440 (855) 458-7440
Used (877) 846-6611 (877) 846-6611
Service (855) 374-3582 (855) 374-3582

Inventory

See all 137 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2025.
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid. Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI.
Welcome to Windward Ford of Hawaii!

Service center

Phone number (855) 374-3582

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Windward Ford of Hawaii from DealerRater.

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They were patient with my concerns, forthright in their

They were patient with my concerns, forthright in their service recommendations, with professional maintenance results.

They were patient with my concerns, forthright in their

They were patient with my concerns, forthright in their service recommendations, with professional maintenance results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent service department.

Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years.

Excellent service department.

Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Will and Jessica at service department are always

Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job!

Will and Jessica at service department are always

Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They have a qualified staff of mechanics and technicians.

They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week.

They have a qualified staff of mechanics and technicians.

They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very helpful staff.

Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled.

Very helpful staff.

Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I bought my 2023 Ford Bronco at Windward Ford.

I bought my 2023 Ford Bronco at Windward Ford. Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered under warranty. Will be using again :)

I bought my 2023 Ford Bronco at Windward Ford.

I bought my 2023 Ford Bronco at Windward Ford. Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered under warranty. Will be using again :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Windward Ford of Hawaii delivered the friendliest, most

Windward Ford of Hawaii delivered the friendliest, most professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire process seamless and welcoming. They made me feel like Ohana! I have found my car buying and service HOME at Windward Ford of Hawaii!

Windward Ford of Hawaii delivered the friendliest, most

Windward Ford of Hawaii delivered the friendliest, most professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire process seamless and welcoming. They made me feel like Ohana! I have found my car buying and service HOME at Windward Ford of Hawaii!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bought my F 150 at windward Ford.

Bought my F 150 at windward Ford. The Service department is always very helpful and courteous.

Bought my F 150 at windward Ford.

Bought my F 150 at windward Ford. The Service department is always very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I called requesting service for my 2018 Ford Escape SUV.

I called requesting service for my 2018 Ford Escape SUV. I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My vehicle was finished ahead of estimated time given. Excellent service.

I called requesting service for my 2018 Ford Escape SUV.

I called requesting service for my 2018 Ford Escape SUV. I spoke with Advisor Will Soong. He was courteous and professional. He explained in details what need to be done in away than I can understand. My vehicle was finished ahead of estimated time given. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Being a first time customer, I was greeted very cordially

Being a first time customer, I was greeted very cordially by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciated all the professionalism at this dealership. Would highly recommend their excellent service. Thank you . Marilyn Schlegel

Being a first time customer, I was greeted very cordially

Being a first time customer, I was greeted very cordially by Service Advisor Will Soong. My requested service was performed in a very timely manner. All work was thoroughly explained. Very much appreciated all the professionalism at this dealership. Would highly recommend their excellent service. Thank you . Marilyn Schlegel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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