Reviews
Write a reviewGreat experience, no pressure to buy!
We just purchased a 2008 Ford Explorer from Michael Dennis. We usually dread the experience of purchasing a car, but Michael made us feel comfortable without the pressure that usually goes along with a car purchase. We told him exactly what we were looking for in a vehicle and Michael and co-workers located vehicles that interested us. Michael made us feel more like friends then customers. If you are looking to purchase a car, I would highly recommend asking for him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car at a great price
Michael was super helpful! Even when the dealership did not have the car that I wanted, he searched at other places for the perfect car for me. I am lucky to have gotten a car at a good price. He was not pushy and was very patient and helpful - what you need from a car dealer :) and they cleaned my car on the inside and outside which was awesome.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trustworthy.
My salesman is Michael Dennis. In the past 3 years, I have purchased 3 cars from Michael. The 1st under the old dealership "Woodrum" and the 2nd & 3rd (for my sons), it was through Kunes Country. Each time I have found Mike to be wonderful to work with. He truly wants his customers to be happy with their purchase. I simply contacted Michael with what I was looking for and he went to work searching with "no obligation to buy". The 2nd car I purchased was older and Michael was insistent that we take it to a mechanic to look at it. The 3rd car I purchased was just 3 years old, but they put brand new tires on it. The price quoted to me was before the tires, but they stuck with that price even after the new tires! So I absolutely believe that I got a good, fair price with each car I purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You
Michael Dennis was great to work with very polite. He was very easy to get a hold of when ever I had a question. Love my new truck. Thank you
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership with a great staff!!!!!
I had been searching for a traverse for about 3 months and dealt with many dealerships (with not so great customer service) and then I went to Kune's and they were by far the best. I would definitely recommend if your looking to purchase a vehicle you should stop and see Michael Dennis at Kune's Country in Macomb. Michael was a great salesman. At no point was Michael pushy in the buying process. Michael was very personable and easy to talk to, at no point did I feel like just another customer he made me feel welcomed. The Managers Mark and Doug were also great when it came to negotiating on the price of my vehicle and making the deal happen. After the purchase of my vehicle Michael was very helpful in taking the time to make sure I knew how to work all my new gadgets in my car and continued to follow up with me after the purchase. Kune's Country of Macomb gets an A+++++ and 5 stars from this buyer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
I hadn't purchased a new car for quite some time so I was a little nervous. I just want to say a special thank you to Mike Dennis for being professional but yet very patient with me through the car buying process. I never felt pressured by Mike and everyone was very helpful that day. I will be telling all my friends and family to see Mike if they need a new vehicle. I love my new car! Thanks Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent, fast service!
We had been looking for my daughter's first vehicle and found a great deal on one at Kunes. We were fortunate to work with Michael Dennis, who walked us through the options in our price range. We were allowed to test drive the vehicle we wanted for a few hours, which provided enough time for our mechanic to take a look at it. He confirmed that it was a reliable, safe vehicle for a fair price, so we felt very comfortable moving forward with the purchase. There was absolutely no pressure to purchase the car, and we felt completely comfortable with the entire process, which was actually pretty fun. Everyone - from Michael Dennis to the general manager, Mark Klewer, to the business manager, Randy Whited - was pleasant and wonderful to work with. The process was fast and easy, and we got a great deal on a great car. We will definitely consider Michael at Kunes for our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience!! Great service!!
I was interested in getting another vehicle over the summer! My husband and I have 2 kids and we were driving a Chevy Trailblazer, so I was wanting something bigger, kids take up a lot of space!! A friend of ours recently started working at Kunes around this same time, his name is Kaiser Downs, and I mentioned it to him, and within days, I was test driving an amazing, used 2011 Chevy Traverse and it had everything and more that told him I wanted!! He let me take the car for 2 days because my husband wasn't sold on the color of the vehicle!! Well with a little convincing from Kaiser, myself, and the Sales Manager, Mark, he decided he didn't mind the color of it after all!! I had a wonderful experience with the whole staff!! Kaiser was very helpful and kind throughout the whole process and I was very happy to be buying a vehicle from a friend!! I highly recommend Kunes Country of Macomb to anyone in the search for a new or used vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and salesman!
I walked into the dealership needing a new vehicle and Michael Dennis was right there to help me. I told him what I preferred and he did what he needed to and showed me a truck I absolutely love and need. He was very easy-going and fun to sit with. The process was very easy and fast with him. I will absolutely come back here next time I need a vehicle and talk to Michael! I have never had such a great experience at a dealership than I had at Kunes Country of Macomb.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying my new to me car
I was apprehensive about buying a car from a dealership. I was worried that I would get talked into something I didn't need by some slick salesman. Kunes auto group was having a big used car liquidation sale. I talked to a Mike Dennis. I told him exactly what I wanted in a new to me car. A few minutes on his computer in his office and he had three different vehicles for me to look at. All three within my price range and mpg specifications. I never felt pressured to buy. Mike answered everyone of my questions. Mike Dennis found the car for me! I plan on telling my friends and family about my positive experience! I can tell you that Mike Will be selling me my next car too!
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase