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Ancira Volkswagen of Laredo

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)
Visit Ancira Volkswagen of Laredo
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed

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New (956) 508-9589 (956) 508-9589
Used (956) 508-9601 (956) 508-9601
Service (956) 552-8249 (956) 552-8249

Inventory

See all 169 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Ancira Volkswagen of Laredo was founded in the summer of 2013 to offer the Laredo Community a better overall dealership experience. As a volume car company we do business the "San Antonio" way providing unbeatable prices combined with attentive customer service. Once you drive an Ancira vehicle you become part of our automotive family. At our dealership we strive for excellence every day. We believe the cars we offer are the highest quality and ideal for you life needs. Please do not hesitate to contact us with any questions. Our friendly staff will take care of all of your automotive needs. Sales. Service. Simple. Think Ancira!
For excellence in engineering and unbeatable prices. THINK ANCIRA VW OF LAREDO!

Service center

Phone number (956) 552-8249

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

View all 17 employees View less employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ancira Volkswagen of Laredo from DealerRater.

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Ancira management: bad actors in Laredo

gawd awful, despicable management. if there was a zero out of five stars, this parts department deserves it. shipped a $100 part via UPS without any additional packing. the part broke in transit. Ancira is refusing to accept responsibility for their poor shipping practice and replace the part. for months, parts has stated that they would ship a replacement part, and they never replaced the part.

Ancira management: bad actors in Laredo

gawd awful, despicable management. if there was a zero out of five stars, this parts department deserves it. shipped a $100 part via UPS without any additional packing. the part broke in transit. Ancira is refusing to accept responsibility for their poor shipping practice and replace the part. for months, parts has stated that they would ship a replacement part, and they never replaced the part.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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You all suck!!

I had a bad experience with the fake salesman Joel Renteria didn't even try to help me. I'm so disappointed with their customer service, quality and overall their price. This is why many of us laredoans go out of town to purchase new cars. As for these kind of sales people who are not helpful nor kind. You all who represent Ancira volkswagen really disgusting. Close your doors!!!

You all suck!!

I had a bad experience with the fake salesman Joel Renteria didn't even try to help me. I'm so disappointed with their customer service, quality and overall their price. This is why many of us laredoans go out of town to purchase new cars. As for these kind of sales people who are not helpful nor kind. You all who represent Ancira volkswagen really disgusting. Close your doors!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Bad Service

I left my 2016 VW Tiguan at the service dept. in Laredo, since last Tuesday. A day later they called me and told me my vehicle needed spark plugs; but that it wasn't covered with the warranty. Johnny Tijerina quoted me $179.00. On Thursday Johnny calls me and tells me it needs 2 injectors; but that they only had one and had to order the other one. Why couldn't he tell me on Tuesday about the injectors? I'm so disappointed! I've been calling the Service Manager, Sergio and he doesn't return my calls. I asked for the General Mgr and they tell me he's not in.

Bad Service

I left my 2016 VW Tiguan at the service dept. in Laredo, since last Tuesday. A day later they called me and told me my vehicle needed spark plugs; but that it wasn't covered with the warranty. Johnny Tijerina quoted me $179.00. On Thursday Johnny calls me and tells me it needs 2 injectors; but that they only had one and had to order the other one. Why couldn't he tell me on Tuesday about the injectors? I'm so disappointed! I've been calling the Service Manager, Sergio and he doesn't return my calls. I asked for the General Mgr and they tell me he's not in.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best in South Texas!

I purchased my first car with Ancira and it was the most painless experience. Things were so quick and the staff was amazing. Agapito gave me the best deal I could've hoped for. I will continue to buy with Ancira. Thank you guys!

Best in South Texas!

I purchased my first car with Ancira and it was the most painless experience. Things were so quick and the staff was amazing. Agapito gave me the best deal I could've hoped for. I will continue to buy with Ancira. Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I couldnt be happier with my Passat!

This was my first new car. I was expecting super high payments for a basic car. I was thrilled to purchase my new Passat W/Sunroof with nothing down. Ancira Volkswagen of Laredo Made it Happen. They are the new go-to dealership for me.

I couldnt be happier with my Passat!

This was my first new car. I was expecting super high payments for a basic car. I was thrilled to purchase my new Passat W/Sunroof with nothing down. Ancira Volkswagen of Laredo Made it Happen. They are the new go-to dealership for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Super Nice New Building!

I love Ancira VW of Laredo's new location. It is really state of the art. I just finished my Jetta lease and went in to upgrade to a Passat SE. I love the car. It's so spacious. I will definitely recommend to my friends and family!!

Super Nice New Building!

I love Ancira VW of Laredo's new location. It is really state of the art. I just finished my Jetta lease and went in to upgrade to a Passat SE. I love the car. It's so spacious. I will definitely recommend to my friends and family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Inventory.

The new and used car inventory is phenomenal! My credit wasn't so good but they offered me a variety of new and used vehicles I can choose from. Both the sales and service staff answered all the question I had during my purchase. I thought buying a car was going to be a long and unpleasant experience but Ancira Volkswagen of Laredo proved me wrong!

Great Inventory.

The new and used car inventory is phenomenal! My credit wasn't so good but they offered me a variety of new and used vehicles I can choose from. Both the sales and service staff answered all the question I had during my purchase. I thought buying a car was going to be a long and unpleasant experience but Ancira Volkswagen of Laredo proved me wrong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience!!

I came in looking for a 2014 Dodge Charger that I saw online, at the end of the purchase I drove off with a 2014 Volkswagen CC. The customer service was fantastic, I didn't even know buying could be soooooo eazy!!

Great buying experience!!

I came in looking for a 2014 Dodge Charger that I saw online, at the end of the purchase I drove off with a 2014 Volkswagen CC. The customer service was fantastic, I didn't even know buying could be soooooo eazy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service All Around!

Originally I went in to inquire about oil change prices for my current vehicle. Upon arrival I was greeted with a warm friendly staff who was not only very knowledgeable but very helpful. Not only were my questions answered, but I returned the following weekend to purchase a new Passat for my daughter who's bound for college in a few months. The buying experience at Ancira Volkswagen in Laredo was a cut above the rest and should prove as an example for surrounding area dealers to model themselves after. Next time I'm saving my gas money and sparing a trip to San Antonio, I will definitely be keeping my business here in Laredo for many years to come.

Excellent Service All Around!

Originally I went in to inquire about oil change prices for my current vehicle. Upon arrival I was greeted with a warm friendly staff who was not only very knowledgeable but very helpful. Not only were my questions answered, but I returned the following weekend to purchase a new Passat for my daughter who's bound for college in a few months. The buying experience at Ancira Volkswagen in Laredo was a cut above the rest and should prove as an example for surrounding area dealers to model themselves after. Next time I'm saving my gas money and sparing a trip to San Antonio, I will definitely be keeping my business here in Laredo for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 9 reviews