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In March of 2023 I purchased a 2016 Ford Edge from American Motors OC ln Stanton, CA. After a good look at the car and knowing I had a 100 mile drive home, I signed the papers, declining the warranty. I departed for home, getting all of 60 miles before the check engine light came on. Subsequent conversations with Ali and Ford, it was determined that the Edge suffered from a design flaw malady, defined by Ford as a “coolant intrusion into the cylinders causing a misfire” see Ford TSB 22-2229. If you own or are considering any 2015-2018 Ford product equipped with the I4 245 HP Turbo engine you will eventually have this problem. Ali at American Motors said they would not stand behind the product they sold me in any way. My problem. OK, Class action lawsuit has been filed against Ford for this problem. Yet to be judicated. It is covered under the 3yr 36,000 mile warranty from Ford. But after that, so sorry. I cannot in good conscience give American Motors a good review. To sell a car with known problems, and a known solution ($7K), is a moral issue certainly, and maybe illegal. Interestingly, they also charged me DMV fees for a 12 month period and when my registration arrived, after 6 weeks, it was for about 10 months not 12. Beware who you trust in the used car business.
AMAZING CUSTOMER SERVICE….
Very professionally run dealership. My Mercedes Benz 2014 c 250 was in Excellent condition! was very Impressive. Amazing service, & I definitely recommend this place if you ever want to shop for a used car! (:
A great buying experience…
Very professionally run dealership. Friendly staff. I bought a 2016 Mercedes GL450 in excellent condition. Impressive. Completely serviced and ready to go. The best part was I was able to get an incredibly low financing rate with only $2,000 down!
Very kind people
They helped me with getting my first car. On top of that they gave me extra seat leather and finishes for the windows all for free.
Not trustworthy and dishonest.
If you want a lying dealership then this place is for you. “This car has no damage, there is nothing wrong with it, it was never in an accident blah blah blah. That’s what they will tell you. Before you buy any vehicle there have it inspected at by the brand wether it’s Audi, Nissan, Mercedes, Infiniti etc. They will tell you what is wrong with the vehicle and everything else they find out. This 2015 Infiniti Q60 was in an accident and was illegally fixed. Just an FYI
Good dealer got a good price an a nice car with little to no hassle
Ali and his staff provided excellent customer service. Ali patiently answered all of our questions and helped us find lowest rate possible. The entire buying process went smooth and easy. They also delivered the car to our door too... Can’t be happier.
Best car dealer around town
Just bought a 2015 Nissan Sentra from American motors, it was a very friendly and comfortable process. Ali helped us in every way to get the car at our budget price. Every information he provided for the car was accurate and clear. He even found us a better insurance deal after I a got a expensive quote from Geico. I would highly recommend American Motors, it’s the best place in town to find a great deal and received honest and outstanding services.
I recommend it to anyone want to buy a car.
I recently bought a car and the customer service are all very nice and very helpful, they were very nice, very kind and also very helpful , answered all my questions whatever i need it to know. they were very patient and helped me threw every step by step. I recommend them to anyone want to buy.
Ali and Rolando
From the appointment, follow up, test drive, finance and emails from Ali and Rolando this was an exceptional experience. This is the 4th car that we have gotten at American Motors.