Reviews
Everyone I have encountered at this dealership has been very pleasant and helpful, from sales to service, reception, customer tech support. A pleasure to deal with.
Everyone I have encountered at this dealership has been very pleasant and helpful, from sales to service, reception, customer tech support. A pleasure to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Responsiveness was a big challenge - once i got them to answer/return multiple calls - a service appointment was schedule (3 weeks out ??)… Dropped car off, didn’t hear anything until week later - very unresponsive … Service itself was simple and problem solved under warranty……Work on your responsiveness !
Responsiveness was a big challenge - once i got them to answer/return multiple calls - a service appointment was schedule (3 weeks out ??)… Dropped car off, didn’t hear anything until week later - very unresponsive … Service itself was simple and problem solved under warranty……Work on your responsiveness !
- Customer service
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
They do good work, and ready when they say. Dealership clean and nice waiting area.
They do good work, and ready when they say. Dealership clean and nice waiting area.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduling was easy. Meagan was awesome and so friendly. Service was quick and straightforward. Plus, they had free soda in the waiting room!
Scheduling was easy. Meagan was awesome and so friendly. Service was quick and straightforward. Plus, they had free soda in the waiting room!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been to independent owned repair shops and dealer owned repair shops and both have been excellent. What sets Mazda Cape Cod apart is the relaxed atmosphere and thorough work. I don’t feel like I’ve been overcharged and I remain confident that an older car I own can go on any road-trip of my choosing. The employees are professional, extremely nice and punctual with their work.
I’ve been to independent owned repair shops and dealer owned repair shops and both have been excellent. What sets Mazda Cape Cod apart is the relaxed atmosphere and thorough work. I don’t feel like I’ve been overcharged and I remain confident that an older car I own can go on any road-trip of my choosing. The employees are professional, extremely nice and punctual with their work.
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's easy to book an appointment online. The video is a nice feature to explain what was done and what was seen by the technician during the multi point inspection
It's easy to book an appointment online. The video is a nice feature to explain what was done and what was seen by the technician during the multi point inspection
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman James was very patient and easy to work with. I got exactly the car I wanted in the color I wanted. A pleasant experience,….and let’s not forget Megan in service. Keep her forever!
My salesman James was very patient and easy to work with. I got exactly the car I wanted in the color I wanted. A pleasant experience,….and let’s not forget Megan in service. Keep her forever!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin and Mazda Vape Cod made my car shopping easy and stress free. Thank you
Kevin and Mazda Vape Cod made my car shopping easy and stress free. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Their staff is always responsive and timely. They show in real time any additional problems with your vehicle and make recommendations without overcharging.
Their staff is always responsive and timely. They show in real time any additional problems with your vehicle and make recommendations without overcharging.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always have a great experience at Mazda Hyannis because Megan Schuster is so efficient and friendly.
I always have a great experience at Mazda Hyannis because Megan Schuster is so efficient and friendly.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair