Best Import Auto Sales

Reviews

4.2 out of 5 4.2
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 22, 2018

    Was very pleased with service. I love my 2012 Tundra. Staff went out of their way to help. Met me on a Sunday to close the deal. Small car lot, but don’t... judge them according to that. They were fair, helpful, and knowledgeable

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    July 22, 2018

    Unfortunately, my experience with this place was not good. My understanding that they do no inspection of the cars they resell. Very soon after purchase,... the car was making metal grinding noise when braking. The brakes were so bad that rotors had to be replaced. No dealership would sell the car like that, its just so dangerous. Also, some car parts were missing. If you have no knowledge of cars, do NOT buy here. Its better to pay a little extra and get the car from place that would check it to make sure it is safe to drive.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This person Anna Smith is NOT a customer of Best Import Auto Sales We have never sold a car to a 'Anna Smith' this must be an error. Please ...remove immediately.

  • August 26, 2014

    At first glance, this place DOES seem to be a little on the "shady" side. However, I can assure you, that is far from reality. After scouring the internet... for several days looking to find a Honda Odyssey mini-van, I was able to locate one on their lot. I was able to schedule an appointment to test drive the van on a Sunday afternoon (only time I was available). The owner was there when I arrived, and allowed me to take the van for a test drive. He told to drive the car as much as I needed to in order to get a good feel for it. After very seriously examining the car interior, exterior and under the hood, I decided it was time to make an offer. The mini van was in fantastic snap, very well cleaned, and detailed to absolute perfection. Very low miles for the price Best Import Auto Sales was asking. The owner was able to work with my situation (waiting for insurance check from totaled vehicle). I placed a deposit on the car, and drove off in it that day. His staff was wonderful to work with and made sure that I felt very comfortable… there was NO pressure. I can NOT stand being pressed into something. The owner and his staff were as laid back and relaxed as they come, making it clear, they truly did have an interest in connecting me with the right vehicle. Two days later, I dropped off the cashiers check for the full balance, and again the staff was insistent in hearing all about the car and how it was driving for me. They let me know that if I need any service in the future, they are there to help, even when I am traveling. You really owe it to yourself to check out this car lot. They had a wide range of vans, cars, trucks, SUV's etc and cars for sell at all different price points. My Odyssey is in GREAT condition! Heated leather seats, sunroof, rear entertainment center, low milage, etc. I am really happy with my decision to visit their location and take the van for a test drive. Go visit these guys, you will be thrilled that you did, I promise! Feel free to contact me directly on Google+ with any questions you may have, I would be more than willing to share more details about my expereince.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2018

    Even though the facilities were not attractive, the service was excellent!!! Mohammad was so easy to work with. He allowed us to take the car to a Toyota... dealership and have it fully inspected before purchasing the vehicle. He answered the phone every time I called and was very friendly. The entire time it took to actually "buy" the car including all paperwork was 15 minutes and it only took that long because of us! He had all the paperwork done within just a couple of minutes and made purchasing the car super fast and easy. Absolutely no stress or headache. He was kind and put the tag on the new car for us (even went and got some new bolts because the ones we had were rusty). Then he saw me trying to get the window sticker off and he voluntarily came over and helped me and took it off for me. The car was just as described on the internet. Very nice and clean. I would definitely buy from this dealership again and highly recommend them to anyone else! I always said I wish car buying could be easier, and with this company it can be! If you want easy and hassle free then this is your place! Don't let the look of the facilities deter you from shopping here!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 2, 2017

    This the 3rd vehicle I have purchased over the years from Best. Mohammed is a good guy! BuBUZZ

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 27, 2017

    Honesty, Integrity, and Diligence would be the first three words I'd use to describe Muhammed and the staff at Best Import Auto Sales. The car was exactly... as described, the staff was very honest, and easy to deal with. I have just returned from registering my Used car, and everything went off without a hitch. It passed emissions with flying colors, all the paperwork was expertly prepared, and oh yeah, the car ran flawlessly the 600+ miles home. I would heartily recommend the Best Import Autos folks. This is how you are supposed to feel after buying a used car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2016

    Appreciate the earlier reviews that stated to not let facilities fool you. They are well used , parking is tight, shop lobby is spartan but clean. From... moment we drove up Mohammed and family's hospitality and desire to do customer service was 5+ Star. He knew we come a long way and wanted to make us have most of trip regardless if we brought a car or not. Car was cleaned and ready to be test driven. When test drive showed my only hold back on sale was concerned that alignment was off at highway speed. He gave me options of reduced price so I could use funds to go do alignment that shop of my choice back home or get aligned there in a hour. I choose to wait one hour while He had alignment done on his tab. Directed us to local mall. One hour and a short highway drive felt realignment was true and I was ready to buy. Treated my bride with respect. She felt comfortable staying at shop while I did second test drive. She is cautious going on her own away from home but felt safe at shop with family. Would I go back? Yes and refer Long as this business stays in the family it will succeed. Location in high income Cary, NC I experienced local residents ignore the well worn shop and come to see and look at buying cars. It was a busy place, people came by. That is a good sign for me that this is a true diamond in the rough. Sometimes the man behind the business that makes it a great one. The family makes the most of the blessing they see is to sell good used cars to good people. . Thanks Mohammed and family!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2016

    Mohammad was very prompt in responding to my questions prior to traveling to the dealer to test drive the vehicle. He very accurately represented the car's... history and condition. It was very fairly priced versus the online market for similar equipped 2007 Audi's. No issues to date with the car or the follow-up items involving the purchase process (registration, etc). Small, no frills operation that allows this dealer to offer very competitive prices.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 16, 2015

    I can't say enough about this dealership that is good things. I purchased my car from them three months ago, although it was an as is sale, the owner was... more than happy to address few issues that I had with the car after the sale. Also this dealership saved me good bit of money on repairs on my other car ( it is also a service garage). I will not hesitate to buy another car from them or to have my cars serviced by them. Just wonderful people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 16, 2015

    I can't say enough about this dealership that is good things. I purchased my car from them three months ago, although it was an as is sale, the owner was... more than happy to address few issues that I had with the car after the sale. Also this dealership saved me good bit of money on repairs on my other car ( it is also a service garage). I will not hesitate to buy another car from them or to have my cars serviced by them. Just wonderful people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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