Thrifty Car Sales - Reisterstown

Buyers be aware! Last week, I purchased a 2017 Audi Q7 over the phone and put down a deposit of $6,519.00, which I charged to my credit card. Several days... ago, the salesman Mr. Michael Baker informed me that a tow truck sideswiped the front driver side fender and front bumper. He told me that he was going to get back to me with more details. The way he described the incident seemed very suspicious to me. So, I requested pictures of the damage. They completely stopped communicating with me and yesterday Michael Baker informed that the vehicle had to be totaled. I asked for my deposit back but unfortunately he asked me to wait another day as they could not process the refund at that time. Well, I am still waiting for my deposit to be refunded back to me. I certainly did not appreciate these guys wasting my time and energy with this fake transaction. They have caused me tremendous stress as I am still without my deposit. They were very polite and courteous when we were negotiating on the price. They talked a lot about other crooked dealership and how they were different from all of those other dealerships. Unfortunately, Thrifty Car Sales of Reisterstown, MD turned out to be no different. Pretty sad indeed!

I want to thank Mike and Robert for the best car buying experience of my life. I have brought many cars in my time , but never had such a wonderful no... hazel experience as this. Both were very professional and knew how to treat and TOTALLY satisfy a customer. I definitely will recommend and go back again. BEST DEAL EVER!

Today I brought a Lexus RX 350. The staff was excellent. They were very professional, and full of personality. They were honest and made me feel comfortable.... They worked and made sure to get me into the vehicle. I absolutely will refer everyone I know to them.Rob and Mike are AllStars that make the Five star experience. I look forward to working with them again in the future! #Happycustomer

i had visited another dealership and told them i was looking for a used toyota avalon..they tried to steer me towards a new vehicle and had no interest... in selling me a used one. Using cars.com I found a 2016 avalon at thrifty car sales and called and spoke to Mike who said i could come and test drive the car the next day. From the time i arrived at the dealership Mike and Robert could not have been more gracious and concerned with getting me the exact car and payment i wanted.Everything they promised was done and it was the smoothest car purchase i have ever made Thank you Mike and Robert for making this an easy and stress free purchase The

Recently purchased a vehicle from Thrify. All pre and post sale activities went very smooth. The entire staff is professional and honest. Best car buying... experience I ever had.

I purchased a used Ram 1500 from Thrifty and can say I had one of the best car buying experiences I have had. Brian was extremely helpful and easy to talk... to! He was able to answer any questions I had about the vehicle and was extremely genuine. There was no pressure and the entire office is extremely laid back. Mike helped with all of the paperwork and made sure everything was very up front. I have no complaints and the entire process was very smooth. Highly recommend!

Brian and Micheal were great and they were helpful all along. The customer service was also very good. The whole transaction was seamless and nice.

I started searching dealerships 3 months ago for a used Black, Jeep Patriot, 4x4 with low miles. I've test drove several but each had a reason that kept... me from buying. I have used Thrifty car rental services several times before and have always been very pleased with those experiences but I never knew that they sold cars as well. I showed up to the lot, test drove the 2016 Jeep Patriot and signed on the dotted lines an hour later. I am very pleased with my Jeep and this was the easiest vehicle purchase that I have experienced. I recently purchased a vehicle for my daughter last month so I've dealt with my share of shady and decent car salesman/dealerships, lately. Thrifty was the best!

Robert and Mike made the buying experience fast and simple. Test drove a car on Saturday and drove away as an owner on Monday! I'd definitely come back... to buy again and again as they were a pleasure to work with.

Brian Kallens made the car buying process quick, easy, and even fun. He knows his stuff. Everyone in this office works hard to make a good deal and accommodate... the customer's needs. This was a great experience and I highly recommend them, especially Brian Kallens.