Reviews
Write a reviewHopefully will see a nice car
Great I need Another car at PDX today I am here in Portland Oregon now at airport and we will have a blessed day. I think that human beings drive better on there own.
Hopefully will see a nice car
Great I need Another car at PDX today I am here in Portland Oregon now at airport and we will have a blessed day. I think that human beings drive better on there own.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BEWARE of Hertz
I bought a car for my 16 year old daughter. It began leaking a large amounts of oil within the first week. They would not help or let me return the vehicle. Now she had a flat an hour from home and there is no spare tire and the inflate kit requires a plug in that doesn't work in her car???? Can you say LEMON!!
BEWARE of Hertz
I bought a car for my 16 year old daughter. It began leaking a large amounts of oil within the first week. They would not help or let me return the vehicle. Now she had a flat an hour from home and there is no spare tire and the inflate kit requires a plug in that doesn't work in her car???? Can you say LEMON!!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought SUV from Hertz:
Never buy a SUV from Hertz and pay cash . Once they receive the money they take there time with tags it took me Two months to receive tags . I would not buy another from Hertz.
Bought SUV from Hertz:
Never buy a SUV from Hertz and pay cash . Once they receive the money they take there time with tags it took me Two months to receive tags . I would not buy another from Hertz.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We sincerely apologize for this experience. Please reach out to us at help@hertzcustomercare.com with details regarding your concerns, so we may further investigate this issue and do our best to assist.
Replacement car for my son.
Great salesman! Only down side was they hit me extra hard for add on warranties, service plans, etc. But it was an enjoyable purchase overall.
Replacement car for my son.
Great salesman! Only down side was they hit me extra hard for add on warranties, service plans, etc. But it was an enjoyable purchase overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave this review. We can't wait to see you again. We'll pass on the compliments to Tony and the team there.
Perfect car and experience
El Shan and Jordan took great care and made the process easy. El had car ready to go on test drive within the hour of me calling and coming to see it. Great experience.
Perfect car and experience
El Shan and Jordan took great care and made the process easy. El had car ready to go on test drive within the hour of me calling and coming to see it. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Tony and Tim were so fantastic to work with. Tony explained the process extremely thoroughly which I definitely needed and neither him nor Tim were pushy and were very respectful! Tony was super knowledgeable and helped me from the start through financing, etc. I would 100% buy another car from here and tell anyone else that they should!
Great Experience
Tony and Tim were so fantastic to work with. Tony explained the process extremely thoroughly which I definitely needed and neither him nor Tim were pushy and were very respectful! Tony was super knowledgeable and helped me from the start through financing, etc. I would 100% buy another car from here and tell anyone else that they should!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad Tony and Tim were able to make the experience great, Cally. Thank you for taking the time to leave this 5 star review. We hope you'll keep us in mind if you're ever in the market again.
El Shan is the MAN
I came to this dealership to try out a vehicle and El Shan was assigned to me as a sales rep. He was STELLAR. He knows his vehicles backwards and forwards, and he truly has the customer's best interest at heart. I really appreciated the time he took to let me ponder the decision and help me uncover what I really wanted. In the end, I chose to purchase an entirely different vehicle elsewhere, but I would still recommend this dealership. Beyond the dealership, I would recommend El Shan.
El Shan is the MAN
I came to this dealership to try out a vehicle and El Shan was assigned to me as a sales rep. He was STELLAR. He knows his vehicles backwards and forwards, and he truly has the customer's best interest at heart. I really appreciated the time he took to let me ponder the decision and help me uncover what I really wanted. In the end, I chose to purchase an entirely different vehicle elsewhere, but I would still recommend this dealership. Beyond the dealership, I would recommend El Shan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do not go here if you have a trade in!
Don't waste your time if you have a trade in! They offered me less than half of TRADE value! I left and went to another dealer who offered me more than double their offer for my trade and the car I'm buying is already marked down $10k. This place might be fine if you're not trading, but you'll get screwed if you have a trade!
Do not go here if you have a trade in!
Don't waste your time if you have a trade in! They offered me less than half of TRADE value! I left and went to another dealer who offered me more than double their offer for my trade and the car I'm buying is already marked down $10k. This place might be fine if you're not trading, but you'll get screwed if you have a trade!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We can understand your frustration and appreciate your feedback.
Great car buying experience!
No stress transaction. . .and the salespersons and finance team
Great car buying experience!
No stress transaction. . .and the salespersons and finance team
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review.
Easiest car buying experience
Simple car buying experience. My car salesman was great (Mark Myers) the whole process was simple. They were quicker on their end than my insurance was. In total I spent only a couple hours in their office and left with a great car.
Easiest car buying experience
Simple car buying experience. My car salesman was great (Mark Myers) the whole process was simple. They were quicker on their end than my insurance was. In total I spent only a couple hours in their office and left with a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your 5-star review, Bethany. We're glad to hear that Mark could provide you with the customer service that you deserve, and help make the process fast and simple. We hope we can keep up the great service the next time you are in the market.