Reviews
Write a reviewIt isn't what you think.
My brakes started seeking right after I bought the car in jauary.they where willing to charge thee rotors and brake pads at my expense. And I was willing to pay for it all . But after the brake inspection .I inspected my car like I always do . Even after I wash it . And today after the break inspection I found a deep scratch on the passenger front wheel. So I brought it to the service managers attention. So she brought a sales manager outside to talk to me .he would not belive me when I told him that the scratch was not there before I came into there shop. Without trying to work with me. The manager just kept repeating that there is no way they could have damaged my wheel. I can see where something g hit the tire right above the scratch on the wheel. If you are going to have them work on you car . Be prepared for this dishonesty. They would rather treat you like crap and call you a liar to your face then do the right thing and work it out with you.so sad they should fire this guy before losing anymore customers.
It isn't what you think.
My brakes started seeking right after I bought the car in jauary.they where willing to charge thee rotors and brake pads at my expense. And I was willing to pay for it all . But after the brake inspection .I inspected my car like I always do . Even after I wash it . And today after the break inspection I found a deep scratch on the passenger front wheel. So I brought it to the service managers attention. So she brought a sales manager outside to talk to me .he would not belive me when I told him that the scratch was not there before I came into there shop. Without trying to work with me. The manager just kept repeating that there is no way they could have damaged my wheel. I can see where something g hit the tire right above the scratch on the wheel. If you are going to have them work on you car . Be prepared for this dishonesty. They would rather treat you like crap and call you a liar to your face then do the right thing and work it out with you.so sad they should fire this guy before losing anymore customers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Shark Tank
Predatory lending. Misrepresentations concerning cars quality. They manipulate you by being fake nice, but then are very condescending. They are not quality focused at all. They need a visit from consumer protection
Shark Tank
Predatory lending. Misrepresentations concerning cars quality. They manipulate you by being fake nice, but then are very condescending. They are not quality focused at all. They need a visit from consumer protection
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Super helpful and understanding, great staff 👍🏼👍🏼
Tatiana was very helpful and super nice she got us into a beautiful car that our whole family fits Definitely would recommend coming to this dealership if your looking for a car
Super helpful and understanding, great staff 👍🏼👍🏼
Tatiana was very helpful and super nice she got us into a beautiful car that our whole family fits Definitely would recommend coming to this dealership if your looking for a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not worried about about customer service!
Dealership that I would never recommend! Rude and they are not honest they say they can help individuals and definitely lied about that! They treat people with credit situations like trash
Not worried about about customer service!
Dealership that I would never recommend! Rude and they are not honest they say they can help individuals and definitely lied about that! They treat people with credit situations like trash
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Satisfied customer!
What a wonderful experience in buying buying a car . Jamin was extremely helpful and knowledgeable and financing was a breeze. I would definitely recommend ( and I have my son and daughter in-law have both purchased from them and love them ) if your looking for a new or used car you come and check out West Auto .
Satisfied customer!
What a wonderful experience in buying buying a car . Jamin was extremely helpful and knowledgeable and financing was a breeze. I would definitely recommend ( and I have my son and daughter in-law have both purchased from them and love them ) if your looking for a new or used car you come and check out West Auto .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Came looking for a car
I came thinking I most likely wouldn’t qualify for a car but the whole team here made it so easy had a well stocked facility left driving my car same day highly recommend
Came looking for a car
I came thinking I most likely wouldn’t qualify for a car but the whole team here made it so easy had a well stocked facility left driving my car same day highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and Helpful
Everyone was friendly and helpful with all aspects of the process as we looked at a specific car for my daughter, discussed another, and moved through the purchasing process. Enjoyed working with them.
Friendly and Helpful
Everyone was friendly and helpful with all aspects of the process as we looked at a specific car for my daughter, discussed another, and moved through the purchasing process. Enjoyed working with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Sequoia
Excellent customer service. Made the buying process a breeze, got me the right price for a quality vehicle. They drove 2 hours to meet me for my trade-in.
Toyota Sequoia
Excellent customer service. Made the buying process a breeze, got me the right price for a quality vehicle. They drove 2 hours to meet me for my trade-in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Experience!
West auto has quality cars for good pricing. I wasnt expecting to leave with such a nice car. Jamin was very professional, friendly, and patient. He made my car hunt simple and fun! Thanks ✊��
Easy Experience!
West auto has quality cars for good pricing. I wasnt expecting to leave with such a nice car. Jamin was very professional, friendly, and patient. He made my car hunt simple and fun! Thanks ✊��
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick and Excellent Service
Quick and Easy way to get a car. I would recommend West Auto. Thanks to Ishmael and Karlita for their great help by giving me the prize that works for me. They were showing a good customer services in many ways. Gooa place to shop for a car.
Quick and Excellent Service
Quick and Easy way to get a car. I would recommend West Auto. Thanks to Ishmael and Karlita for their great help by giving me the prize that works for me. They were showing a good customer services in many ways. Gooa place to shop for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase