Reviews
Write a reviewavoid carland cars in phoenix
DISHONEST sales people I am thinking of reporting them. Be careful of "car"land used garbage cars and be careful of carland's mechanic specially they should name their business cargarbageland instead of carland. if their salesman seem nice to you be careful he is being nice for a reason benefits himself
avoid carland cars in phoenix
DISHONEST sales people I am thinking of reporting them. Be careful of "car"land used garbage cars and be careful of carland's mechanic specially they should name their business cargarbageland instead of carland. if their salesman seem nice to you be careful he is being nice for a reason benefits himself
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Faulty dealership
Just bought a car 2002 BMW and it caught on fire as soon as I got home so FYI save your money and take it to a real dealership this happened 2 days ago don't spend your money here waist of time.
Faulty dealership
Just bought a car 2002 BMW and it caught on fire as soon as I got home so FYI save your money and take it to a real dealership this happened 2 days ago don't spend your money here waist of time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Lemons
Bout a Cadillac that had tank problem,wipers don't work engine light on.I want to throw this whole car away.Contacting my lawyer called said the carlot was Sold.Well somebody gone Pay..
Lemons
Bout a Cadillac that had tank problem,wipers don't work engine light on.I want to throw this whole car away.Contacting my lawyer called said the carlot was Sold.Well somebody gone Pay..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
mechanic
purchased Chrysler town/country in Dec. 2020, called back went got home told them elec. the fuel pump was leaking, very bad they told me to have repaired and said they would pay for it. this was five months ago i think that very poor business I would give them 0 stars?
mechanic
purchased Chrysler town/country in Dec. 2020, called back went got home told them elec. the fuel pump was leaking, very bad they told me to have repaired and said they would pay for it. this was five months ago i think that very poor business I would give them 0 stars?
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They are AWESOME!!
I want to thank the guys at Carland.I had a real hard time getting a car.This process took about 6 months.I went to over 10 dealers.I went to big manufacturer dealership,small dealership and buy here pay here and it was the same story,my credit has issues so these people treat me like crap every time .Showing me cars ready for the junkyard and wanting $3000 down and $500 payments on complete crap.I went to Carland and they where very nice and willing to help me out.They listened to me about what I wanted and what I wanted to pay.I walked in to Carland and explained my credit problems and they told me that my credit isn't an issue with them .They said all they care about was getting me a car I want at a payment I could afford so I could rebuild my credit and get my life back on track.Crazy how they really care about people and not just there to make a buck.They gave me a bunch of options for my down payment and my monthly payment range and I drove home 30 minutes later in a car I love at the payments I wanted.If you have credit issue like me and are sick of being lied to And all the car salesman tricks GO TO CARLAND.Thank you guys and I will tell everyone you guys are AWESOME!!!'
They are AWESOME!!
I want to thank the guys at Carland.I had a real hard time getting a car.This process took about 6 months.I went to over 10 dealers.I went to big manufacturer dealership,small dealership and buy here pay here and it was the same story,my credit has issues so these people treat me like crap every time .Showing me cars ready for the junkyard and wanting $3000 down and $500 payments on complete crap.I went to Carland and they where very nice and willing to help me out.They listened to me about what I wanted and what I wanted to pay.I walked in to Carland and explained my credit problems and they told me that my credit isn't an issue with them .They said all they care about was getting me a car I want at a payment I could afford so I could rebuild my credit and get my life back on track.Crazy how they really care about people and not just there to make a buck.They gave me a bunch of options for my down payment and my monthly payment range and I drove home 30 minutes later in a car I love at the payments I wanted.If you have credit issue like me and are sick of being lied to And all the car salesman tricks GO TO CARLAND.Thank you guys and I will tell everyone you guys are AWESOME!!!'
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They don't play the normal games.
This is the 2nd time in 4 years I have purchased a car at Carland.Again they went above and beyond to get me a car at a payment that was affordable.The thing that set them apart is when you drive off in a car you are really approved and own the car.My family has bought many cars at other dealership and it always the same story.Take the car home and they call you in a few weeks and want more down ,higher payment ,switch cars or just take the car back and keep your down payment.Carland doesn't play that game.When you drive home you have nothing to worry about you really just bought a car and you don't have to be stressed out about the dealership playing games in a few weeks
They don't play the normal games.
This is the 2nd time in 4 years I have purchased a car at Carland.Again they went above and beyond to get me a car at a payment that was affordable.The thing that set them apart is when you drive off in a car you are really approved and own the car.My family has bought many cars at other dealership and it always the same story.Take the car home and they call you in a few weeks and want more down ,higher payment ,switch cars or just take the car back and keep your down payment.Carland doesn't play that game.When you drive home you have nothing to worry about you really just bought a car and you don't have to be stressed out about the dealership playing games in a few weeks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Guys!!!!
Great bunch of guys.Helps me out when no one would.Got me a great car with low monthly payments,If they can help me ,they can help anyone .Thanks
Great Guys!!!!
Great bunch of guys.Helps me out when no one would.Got me a great car with low monthly payments,If they can help me ,they can help anyone .Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT PLACE!!!Helps with extreme credit issues
Help me with a car when 5 dealers kick me to the curb..These people are great and helped me out when no one would even talk to me after they ran my credit.I got a great car with a payment I can afford .
GREAT PLACE!!!Helps with extreme credit issues
Help me with a car when 5 dealers kick me to the curb..These people are great and helped me out when no one would even talk to me after they ran my credit.I got a great car with a payment I can afford .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Can help when no one can
Help me with a car when 5 dealers kick me to the curb..These people are great and helped me out when no one would even talk to me after they ran my credit.I got a great car with a payment I can afford .
Can help when no one can
Help me with a car when 5 dealers kick me to the curb..These people are great and helped me out when no one would even talk to me after they ran my credit.I got a great car with a payment I can afford .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helping me when no one else would
The best car buying experience I EVER had! Me and my wife went to ever dealer in town.They were all nice until they ran my credit.Then the game began.I told them all about it ahead of time so I don`t understand why they would treat me so bad?One dealer even said I was approved and let me take the car home. 51 days later they took the car back and kept my down payment and made me and my son walk home.So I see Carland on craiglist and call them.I tell them the whole story and did a credit online.Matt calls me and said I was approved.I have heard that before.So I went down there and an hour later I was driving home in a nicer car at a lower payment than was just taken from me at the other store.Thinking they were gonna call me and tell me to bring it back like all the other guy.But not at Carland.Got a call from the bank and then Matt a day later telling me my plates are being processed .Wow if I only went to Carland first it would of saved me weeks of stress.Thanks for treating me with respect and helping my family at a tough time in my life.
Helping me when no one else would
The best car buying experience I EVER had! Me and my wife went to ever dealer in town.They were all nice until they ran my credit.Then the game began.I told them all about it ahead of time so I don`t understand why they would treat me so bad?One dealer even said I was approved and let me take the car home. 51 days later they took the car back and kept my down payment and made me and my son walk home.So I see Carland on craiglist and call them.I tell them the whole story and did a credit online.Matt calls me and said I was approved.I have heard that before.So I went down there and an hour later I was driving home in a nicer car at a lower payment than was just taken from me at the other store.Thinking they were gonna call me and tell me to bring it back like all the other guy.But not at Carland.Got a call from the bank and then Matt a day later telling me my plates are being processed .Wow if I only went to Carland first it would of saved me weeks of stress.Thanks for treating me with respect and helping my family at a tough time in my life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase