Reviews
Wonderful experience—our sales rep Z was top notch
Wonderful experience—our sales rep Z was top notch professional— communicated frequently took videos answered a million questions patiently and knew the car we end up buying well enough to describe it in great detail—then set up excellent shipping — the car arrive at our door 3 days after payment—can’t ask for a better experience But the best part was the car itself— a beautiful clean babied 2015 bmw x3 that is in near show room condition and drives like a dream. Our bmw mechanic did a complete diagnostic and it passed with flying colors We’re send all of our friends here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought two cars simultaneously from Zoran (Z) at iCars
I bought two cars simultaneously from Zoran (Z) at iCars Chicago. Here are a few adjectives; prompt, personable and professional and that’s just using “P” words. I continue to monitor the website for a possible future purchases:-)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to go
I flew out from Washington state to check out a Z06 and everything was exactly as described. Before I came out there were pics, videos, and more than just the ones posted as they would send them as you requested with no hesitation. My sales person was Zoran and the communication from start to finish was amazing. He even dropped me back off at my hotel and drove the car to do a ppi himself as I did not have the time which also came with tons of photos from the recommended shop. Then shipped the car to me with no hassles at a great price. I highly recommend these guys and Zoran is top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy Customer!
I purchased a 2013 BMW X5 50I from iCars Chicago. My sales person was Zoran. I must say he was excellent to do business with. He was prompt, courteous, professional and catered to my preference to do business via email, as I live in CT. The vehicle was exactly as described. It was in showroom condition which is incredible for a 2013. Extremely low miles. I know I was paying a premium for this vehicle because of the incredible condition and low miles and it was well worth the money. Zoran did work with me on price, so I appreciated the willingness to negotiate. All docs were promptly mailed and the vehicle was delivered to me in lightning fast time. I would highly recommend Zoran and iCars Chicago to anyone looking for a premium vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend
Working with Zoren was great! He was very responsive to all inquiries and making the deal happen. He handled the transaction in a very informative and professional manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jasin Sulejmani
Where do I begin…So I was in a horrific car accident about 3 weeks ago when I hydroplaned my dream car, a 2017 370Z pearl white sport tech. I was absolutely fine but devastated that my car was totaled and couldn’t be salvaged. My husband, David, was on it to find me another one and he came across this dealership in Chicago that had exactly what we were looking for! Our salesman, Jasin Sulejmani, hooked us up! Jasin was extremely helpful and very professional and as nice as could be. The sale was very quick and he made everything from beginning to end extremely pleasurable for us. We had the car shipped from Chicago to New Carolina within 48 hours as of the close of sale. Jasin and my husband made my second dream car come true for me and I couldn’t be more excited than I am right now! Thank you, Jasin for all of your hard work and dedication to making this sale happen!! I would highly recommend this business, and especially, Jasin, to anyone that is interested in purchasing a luxury used car!! Sandi Jones
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very satisfied
Jason was easy to deal with and very helpful Would definitely go back! Car was everything they claimed and more I was very satisfied with entire process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased of 2011 BMW V4 35is went smooth
Jason was great to work with and very upfront on setting expectations on the condition of a 2011 BMW Z4 sDrive35is Convertible. iCars made a lot of repairs in advance of my traveling to Chicago to see the car and he was always quick with his replies to my many questions. I was able to fly in, inspect, test drive, and close the deal. I wouldn't normally say I enjoy a 5-hour drive home, but it was fun in the "new" car. I would recommend Jason and iCars if looking to purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bentley Purchase
Had a Great experience here . Purchased my Bentley here. Barry & Jasin did a great job describing the vehicle to me. Sent me additional photos of any flaws, videos of the car running . Very happy with my purchase and highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JAGUAR
I had the most amazing experience with iCars Chicago. I had never bought a car online. I worked with Jasin. He walked me through the entire process. He was extremely professional and thoughtful. He kept me updated at every stage and answered any:all questions so promptly. After my beautiful car was delivered he maintained contact with me to make sure I was satisfied. He has still made himself available to answer any questions I may have about the car. Thank you Jason!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase