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My advice to anyone looking at a vehicle at Delta Motors in Bloomsburg is proceed with caution. They are obviously dont care about the safety of their... potential clients. For starters they had the truck that i wanted and at a fair price. The issues begin with the test drive! As i approached a traffic light and applied the brakes firmly the rear tires skidded to a stop! The front brakes were just not working and the ABS and the CEL came on. The fact that the dealer allowed a customer to take a vehicle out on a test drive without previously driving it and inspecting it is disturbing! And the second issue was trying to get the vehicle inspected after the windshield had been replaced, the horn and the parking brake were not working. Informed dealer of this issue and they did offer to buy the parts for the parking brake but i have not heard or seen those parts. And the third i decided to check the air filter and found a huge rats nest (literally). Which i then contacted the dealer about that and they simply replied “im surprised that we missed that”
Over the past 17 years I've purchased three used vehicles from Delta motors. Everyone was fantastic and the vehicles are reliable & under book. I also... use them for normal maintenance as well as larger repairs such as the air conditioning compressor and most recently a new radiator. Ironically they didn't sell me those vehicles however, were the best repair rates.
Purchased a new to me truck at Delta. Sales people were more than helpful. Responded to an email question after 7 p.m. when I first found the truck on... their site. I live 65 miles away but my son attends Bloomsburg University. They had no problem allowing him to test drive the truck and give me a report before driving up there myself. Sales process was very smooth and zero pressure. I was purchasing the truck through my business and my bank had a bit of a mix up and it ended up taking 3 weeks to get the check cut. They were very understanding and held the truck with only $500 down. I agreed to pay sticker price on the contingent of a few small items being rectified including PA state inspection. I knew the tires most likely wouldn't pass. When I picked up the truck all items were taken care of but only the front tires were replaced with two used tires. Both rear tires were on the wear indicators and should not have passed. But they did install a new muffler and tale pipe. Knowing that Delta has an outside shop do their repairs, I won't put that completely on them. The other item which is minor but got under my skin a little was when we settled up, the original invoice had a mathematical error and they actually made me pay out the $22 dollar difference. Seeing that I paid straight up asking price I think they could have eaten that money since it was their mistake. But in the end with two new rear tires, I am very happy with the truck.
I recently purchased a Toyota Rav4 from Delta Motors in Bloomsburg, PA. They have great prices on used SUV's and are willing to work with you. The warranty... held true! After two months I had to utilize it, for a covered minor repair, and it was so simple with the help of the accommodating staff. The salesman went above and beyond, even assisting me with transportation while my vehicle was in the shop! I was very satisfied with my experience and would recommend Delta Motors!
Nice selection. Great prices. Excellent customer service and knowledgeable and friendly staff.. would definitely recommend!!
BUYER BEWARE!! I gave a 2 star only because they have a decent amount of full size trucks. I had a very difficult time with communication due to many calls... not returned. Very poor communication. I traveled 300 miles one way and purchased a truck. When I test drove it the engine light came on and it appeared to me a simple O2 sensor, so I took it with a small reduction in price so I could take it that day. On the way home I discovered the heater control was all heat or no heat. Also, the air conditioner did not work. This was my fault....buyer beware....but I wanted to give them the opportunity to at least do something. I was told to bring it....600 mile round trip. Prior to this I was told that they do none of their mechanical work. When I said that was not feasable due to the distance, I was told I was not appreciative. Here is the best part. I had their dealer plate 7 days after receiving the title in the mail. They reported their plate stolen because I exceeded their 5 day request. BUYER BEWARE!!!!
Mr. Cox, Thank you for bringing your concerns to our attention. We remember your purchase. Delta Motors is very appreciative of your decision to trav...el from another state to purchase a vehicle from us. We admire your ability to notice the importance we place in pricing our vehicles lower than many other dealers. Delta Motors prides itself on providing quality service and assurance to our customers. In review of our telephone records, the phone number you provided on the paperwork is not listed as contacting us once you left the day you purchased the vehicle in January. Had we known of your issues we would have gladly dealt with the situation as it unfolded. We discussed the dashboard light when you returned from your test drive. You stated that you were interested in purchasing the vehicle regardless of the dash light. The salesman gladly provided you with an additional price break on the overall cost of the vehicle. If you were unhappy with the price break, you could have discussed your dissatisfaction before agreeing to purchase the vehicle. As a courtesy, Delta Motors provided you with a plate for traveling. Our records indicate that on February 12th a member of our office staff reached out to you for the first time since the sale. The agreement stated that you were to return the plate within 5 days of the sale. The time allotted provided plenty of opportunity for you to pay for the taxes, tags etc. and place our plate in the mail once you returned home. The staff member was simply following office procedure to follow up on a missing, possibly stolen plate. During the correspondence, you mentioned the vehicle issues for the first time. The staff member you corresponded with does not deal with vehicle issues and provided you with the owner’s telephone number. The staff member requested that you reach out to the owner as soon as possible to discuss the issues you were having with the vehicle. So far, Mr. Cox, the owner has not received a telephone call from you. The sale took place in January. The office staff provided you with a telephone number on February 12th. How can Delta Motors assist with your issues if you do not reach out to the one person that can make the proper decisions? The owner of Delta Motors is willing to discuss your issues whenever you find it convenient to call. Thank you. Delta Motors Management
Buying our "new" used truck from Delta Motors was easy. The staff was very helpful, friendly, and professional. They answered all of our questions without... hesitation. We will recommend Delta Motors to our family and friends.
Thank you for your positive review. We are glad we were able to assist you with your purchase.