Reviews
Write a reviewDid it all ONLINE!! IT WAS SO EASY!
I applied online and by the end of the day, Mark Waldrop kept in contact with me the whole time. All my questions were answered and I never felt pressured. It was a great experience to start the buying processing without even walking into the dealership. Great Job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing, Cristal! We're glad that Mark could help you find the right vehicle for you and we hope that you love driving it! Let us know if we can ever help in the future!
Purchase of used 2014 Dogde Big Horn
When we walked in we knew what we wanted. There were no surprises. Everyone was very helpful. 100% satisfied!! Big Thanks to Erick, you were super friendly and made working with a car dealership a breeze. Other dealerships should take note... Thanks you guys we Love our Truck!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Business
My experience was top-notch purchasing a car from Mark Waldrop with Walla Walla Valley Honda. I never felt pressured and I know I got the best price around. I have to admit I was somewhat suspicious initially as I've been duped by other dealers, but Walla Walla Valley Honda is different as is Mark Waldrop. He's an enjoyable and knowledgeable Honda Product Specialist!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for sharing! We're glad Mark could help you find your next vehicle and we hope you love driving it! Let us know if we can ever help in the future!
Great sales Rep - Mark Waldrop
One of the best representatives of the Honda product
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing, Charles! We're glad Mark could make buying a new Honda more enjoyable. We hope you love your new car and let us know if we can ever help in the future!
Comfortable buying experience
Very helpful, no pressure people. Felt they had my best intrest in mind and that I got an excellent car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing, Tom! We're glad we could help you find the right car and we hope you love driving your new car!
Best car buying experience ever
The entire staff is sensational, they have gone out of their way to help me find the perfect car for our family. We will forever remember the experience and will be returning anytime we need another vehicle. If you want to enjoy a hassle free friendly car buying experience this is the place you want to come. Not only did the help find us the perfect car they treating myself and my kids like they had known us for years. My children have even been telling their teachers about Mark and Bob here at Walla Walla valley Honda and how much fun they had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing, Deanne! We're glad that Mark and Bob could make you and your children feel welcome and help you find the right car for your family in the process. We hope you love your new car and happy driving!
Very friendly service
Appreciate friendly service, honesty, communicates well with customer, if didn't know an answer directed me to the right people. Drew was awesome!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing, Brenda! We're glad Drew could help you find the right car and we hope you'll keep us in mind for anything automotive you need in the future! Happy driving!
ACCORD PURCHASE
My grand kids were kicked out and told that the waiting area was for customers only.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're very sorry your experience at our store was anything less than satisfactory. And we'd like to thank you for bringing this to our attention. It's our goal to always provide the best customer service we can and we appreciate feedback on times our service doesn't live up to our standards. We're glad we could help you find the right car for you and your family. We hope you love driving your new Accord and we sincerely hope you'll consider us for any of your automotive needs in the future. Please let us know if there's anything else we can do in the future. Happy driving!
I would recomend coming to Walla Walla Valley
Mark at Walla Walla Valley Honda is a really good person to work with to buy a car. I live 2 1/2 hours away this was the best customer service I have ever received when buying a car from a car lot. they are up front on the amount of the car and there is no grey area because they don't work off of commission. If your in need of getting a new car I would choose Walla Walla Valley Honda over any where else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing, Nora! We're glad Mark could make your drive worth it! We hope that you love your new vehicle and let us know if we can ever help in the future! Happy driving!
Kelly and Manny were awesome!
Super fast, non pushy, and friendly service and an excellent deal on our car. I would recommend the dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing, Angela! We're glad Kelly and Manny could take care of you and get the right car for you! We hope you love your vehicle and happy driving!