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Underriner Honda of Walla Walla

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (152 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (509) 204-4150 (509) 204-4150
Used (509) 629-6068 (509) 629-6068
Service (509) 629-6063 (509) 629-6063

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Underriner Honda of Walla Walla from DealerRater.

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Honest, straight forward, helpful

Walla Walla Valley Honda was like a breath of fresh air. They listened to our needs and worked with us to make our long car-buying day a success. Most importantly we found the cars they had available at the dealership to be exactly as advertised on the internet which is crucial to out of town buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so glad that you could find what you were looking for with us.

Very good

Ben Wentz was very professional and friendly and helpful. He helped us get the vehicle we needed for all weather and thankful he had the right vehicle just for us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that! Thanks for shopping with us and we hope to serve you for your service needs as well.

Great folks to deal with!

We found everyone at the dealership to be very helpful and trustworthy. I hate the car buying process but these folks made it a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you! We are so glad Doug made the process to easy for you!

Very easy, hassle free experience

Our experience at Walla Walla Valley Honda was wonderful. We worked with Doug, Bryant and Bob and had the best car-buying experience we have ever had with them. We will be back, and recommend them highly for your next Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind words! We are so glad Doug was able to find a car that works for you!

Long day but great experience

We had originally gone in to help our son find his first car. by the end of the day, Doug had helped us with the swift and easy purchase of TWO vehicles. Our family was in need of a new car, and he helped us through it all. No problems and the vehicles are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you so much for purchasing with us! We are so glad Doug could help you find what you needed.

Mark waldrop

Mark waldrop is an awesome sales person no pressure and will work with you till the end with a great attitude. I got a 2017 Honda Fit and glad I took The time to wait for the right car! Thanks mark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good People to Deal With

We bought a used Honda at the dealership about a year ago. We got a much better deal than we would have locally. I think the sales staff is much more honest than most other places. Very nice dealership and very pleasant, helpful staff. Service department seems very good as well. Would not hesitate to buy another car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving a review with us! We are glad that Erick could help you find a vehicle you are happy with.

New car purchae

Positive experience. Ben was very knowledgeable and helpful. I do not yet have any experience with the service department. I'm hopeful that they will be up to the same standard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience!

It?s not often that I take the time to write a review, but I have to share the positive experience I had with Walla Walla Valley Honda. I found a vehicle of interest on their website. Since I'm located in western Washington, additional information about the vehicle was relayed via telephone. Thanks to the high level of professionalism, responsiveness and customer service, I felt comfortable enough to purchase the vehicle sight unseen. When I arrived to take possession of the vehicle a week later everything was as described, it was detailed/ready to go and after a few signatures I was on my way. I would say this was the best car buying experience I?ve ever had! I HIGHLY RECOMMEND Walla Walla Valley Honda. Special thanks to Bryant, Kelly and Bob! Thank you! Rich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

Hi Rich, Thank you so much for taking time out to share your experience. We are honored you felt comfortable enough to purchase a vehicle sight unseen, and value that trust that you share with us. We look forward to serving you in the future, and enjoy your new car!

Best car buying experience!

It’s not often that I take the time to write a review, but I have to share the positive experience I had with Walla Walla Valley Honda. I found a vehicle of interest on their website. Since I'm located in western Washington, additional information about the vehicle was relayed via telephone. Thanks to the high level of professionalism, responsiveness and customer service, I felt comfortable enough to purchase the vehicle sight unseen. When I arrived to take possession of the vehicle a week later everything was as described, it was detailed/ready to go and after a few signatures I was on my way. I would say this was the best car buying experience I’ve ever had! I HIGHLY RECOMMEND Walla Walla Valley Honda. Special thanks to Bryant, Kelly and Bob! Thank you! Rich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us glowing feedback. We are so happy that Kelly and everyone here could take such great care of you!