Audi North Austin Hours
Audi North Austin in Austin, TX treats the needs of each individual customer with paramount concern. We know that you ha
ve high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
"We're excited to provide the level of professional customer service Austin deserves!"
Read reviews that mention:
They refused to Return my phone calls when I had an issue with the car that I bought from them, we???re always rude when I had to go in in person, and... when I sold my car and canceled the extended warranty package, I found out through the warranty provider one month later that they never even submit the form for me to get my return. I???d give them 0 stars if it would let me. STAY AWAY!!!!!!!!
My car was towed there five days ago and still no answer on fixing it. Left messages for Alex but nobody ever calls back. No loaner vehicles so my son... is missing work and it's costing us money. Would it kill you to pick up the phone and return a customers call? Read the google reviews same complaints. Terrible customer service. Ignoring the buyer does make them go away! Permanently.
We came to Audi North Austin from out of town to look at and purchase a car we saw online. Grant and Corbin were very helpful in answering all of our questions... and went above and beyond to make the purchase process smooth and efficient. We were very happy with the experience.
Very pleased with Grant's pleasant, articulate and knowledgable sales persona, The kind of salesperson I like to deal with - honest and forthright. Since... our purchase we recommended a friend who has since purchased a Q7 through him. Atta Boy!
I walked in ready to sign the papers and found that they mark up new cars by as much as $10,000 dollars over MSRP. This is a complete lack of respect... for the customer. They not only blew the sale from them, but they blew the sale from Audi itself. If you value money, stay away.
I have been trying to work numbers with them since Monday. I submitted 3 leads already and it has been 3 days and still no numbers. All I get is an auto... reply or them trying to get me to come in. I already know what car I want I just need to make sure the numbers work before I drive to the store to buy. This is 2017! I no longer need to drive into the store to get lease payment quotes. I have bought 6 cars in 3 years and every single deal was worked online through email or text before I ever stepped into the store. If you’re looking for a transparent and easy buying experience this is NOT the dealership for you.
You are not appreciated as a client here even when you are ready to spend $100K on a car. Rude and condescending treatment seems to be the norm. Audi... makes a great product but this is not where you would want to buy or service yours.
Even though I did not end up buying from Audi North Austin, my experience in dealing with them was very pleasant. The sales person (Corbin) I worked with... was very knowledgeable, and friendly.
I just got off the phone with Jason Lynch. He is extremely rude and not a professional at all. I never have had anyone speak to me this way with regards... to buying a car. Stay far away from this dealership. I called Audi North Austin seeking their pricing on a new 2018 Q5. I told him where his competitors are offering 15% below MSRP. He said I am insulting him and he hangs up the phone. I never seen a dealer act in such poor taste before. Stay AWAY!
The team at North Austin Audi is the cream of the crop!! They are all professional and courteous. I always have an amazing experience with each visit.