Reviews
I had a great experience with Grace at Audi North Austin! She was friendly, professional, and made my yearly maintenance service quick and easy. She kept me informed throughout the process and made sure everything was taken care of. I really appreciate the excellent customer service and would definitely recommend this location/dealership.
I had a great experience with Grace at Audi North Austin! She was friendly, professional, and made my yearly maintenance service quick and easy. She kept me informed throughout the process and made sure everything was taken care of. I really appreciate the excellent customer service and would definitely recommend this location/dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is one of the most impressive service departments I have experienced. Professional and courteous without fail. Services and repairs completed as promised. Highly recommend this Audi dealership.
This is one of the most impressive service departments I have experienced. Professional and courteous without fail. Services and repairs completed as promised. Highly recommend this Audi dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience with Audi North Austin from beginning to end. The entire staff was professional, courteous, knowledgeable, and genuinely focused on providing a high level of customer service. The dealership itself is clean, organized, and reflects the premium experience you would expect from the Audi brand. More importantly, the people at Audi North Austin truly made the difference. Great customer service is about more than simply completing a transaction—it is about making the customer feel valued, respected, and confident in their decision, and Audi North Austin accomplished exactly that.
I had an excellent experience with Audi North Austin from beginning to end. The entire staff was professional, courteous, knowledgeable, and genuinely focused on providing a high level of customer service. The dealership itself is clean, organized, and reflects the premium experience you would expect from the Audi brand. More importantly, the people at Audi North Austin truly made the difference. Great customer service is about more than simply completing a transaction—it is about making the customer feel valued, respected, and confident in their decision, and Audi North Austin accomplished exactly that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's professionalism and service. We appreciate your detailed feedback and are glad you felt valued throughout your experience with Audi North Austin.
Elijah is a superstar. Every time I do, I know my car will be well taken care of. I wouldn’t go anywhere else. Thank you, North Austin Audi
Elijah is a superstar. Every time I do, I know my car will be well taken care of. I wouldn’t go anywhere else. Thank you, North Austin Audi
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your trust in our team at Audi North Austin. Thank you for sharing your experience.
Needed a service completed, Darrell our service manager was wonderful!! Definitely 5 stars!! Great job!
Needed a service completed, Darrell our service manager was wonderful!! Definitely 5 stars!! Great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for recognizing our team's effort. We appreciate your feedback at Audi North Austin.
Brought my car in for service. Mark was great! Super fast five star service, very happy.
Brought my car in for service. Mark was great! Super fast five star service, very happy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad our team provided fast service. We appreciate your review of Audi North Austin.
I have came to Audi north Austin for 13 years and for several different cars. There has been thorough communication and follow up every time there has been a service and all my questions answered. Often my car is ready before the promised time!
I have came to Audi north Austin for 13 years and for several different cars. There has been thorough communication and follow up every time there has been a service and all my questions answered. Often my car is ready before the promised time!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Audi North Austin for 13 years. We appreciate your recognition of our communication and timely service. Your loyalty means a lot to us.
Darrell was very helpful in getting my vehicle fixed. He communicated clearly on what needed to be done and when the work would be completed. He also did not try to push extra services that were not necessary at the time.
Darrell was very helpful in getting my vehicle fixed. He communicated clearly on what needed to be done and when the work would be completed. He also did not try to push extra services that were not necessary at the time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Audi North Austin. We're glad the communication and service met your expectations. We appreciate your feedback.
We had a fantastic experience at this dealership. Everyone was friendly, helpful and professional. I highly recommended them for your new car purchase. I love my A5!
We had a fantastic experience at this dealership. Everyone was friendly, helpful and professional. I highly recommended them for your new car purchase. I love my A5!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Audi North Austin. We're glad you had a positive experience and enjoy your A5. Your feedback is appreciated.
Had a real easy visit here with the help of Eric. He was extremely informative and hospitable. I’ve already recommended him to some friends and family
Had a real easy visit here with the help of Eric. He was extremely informative and hospitable. I’ve already recommended him to some friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for recommending our team and sharing your positive experience. Audi North Austin appreciates your support.