Reviews
We had a wonderful experience at Sterling Mcall.
We had a wonderful experience at Sterling Mcall. Our salesman Kumi was determined to find the best truck for our son and budget. The Manager Steve was extremely helpful with our financing. The entire experience was great!
We had a wonderful experience at Sterling Mcall.
We had a wonderful experience at Sterling Mcall. Our salesman Kumi was determined to find the best truck for our son and budget. The Manager Steve was extremely helpful with our financing. The entire experience was great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nina was awesome and amazing!
Nina was awesome and amazing! This is my go to dealer ship! I passed up Firestone, Jiffy?s lube and Walmart. I don?t care about their low prices. I prefer the quality of service I receive here!
Nina was awesome and amazing!
Nina was awesome and amazing! This is my go to dealer ship! I passed up Firestone, Jiffy?s lube and Walmart. I don?t care about their low prices. I prefer the quality of service I receive here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Went in for an oil change, they were fairly quick
Went in for an oil change, they were fairly quick considering it was a last minute decision to get it done. I'll be back again.
Went in for an oil change, they were fairly quick
Went in for an oil change, they were fairly quick considering it was a last minute decision to get it done. I'll be back again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Richard! We’re glad to hear that your oil change experience at Sterling McCall Chevrolet was quick and convenient. We appreciate your support and look forward to seeing you again for your next service! -Sterling McCall Chevrolet Team
2 hr and 30 min just for an oil change.
2 hr and 30 min just for an oil change. Not acceptable at all. And also no transportation to house and pick up after vehicle service.
2 hr and 30 min just for an oil change.
2 hr and 30 min just for an oil change. Not acceptable at all. And also no transportation to house and pick up after vehicle service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I’m terribly sorry this happened. We are working to get our processes more efficient and will get better. Thanks for reaching out. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com
The service department is excellent.
The service department is excellent. Everybody is super nice, and they were very fast. I went on a Saturday and I was in and out in no time.
The service department is excellent.
The service department is excellent. Everybody is super nice, and they were very fast. I went on a Saturday and I was in and out in no time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your amazing feedback, Beth! We're thrilled to hear that you had a great experience with our service department at Sterling McCall Chevrolet. Our team takes pride in providing quick and friendly service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! -Sterling McCall Chevrolet Team
Exceptional customer service.
Exceptional customer service. Fernando, our sales rep, was great. Heard our needs and stuck to our budget. He made the impossible possible. We recommend everyone looking to purchase to visit and speak to Fernando E.
Exceptional customer service.
Exceptional customer service. Fernando, our sales rep, was great. Heard our needs and stuck to our budget. He made the impossible possible. We recommend everyone looking to purchase to visit and speak to Fernando E.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your outstanding review, Jesus! We're thrilled to hear that you had an exceptional experience at Sterling McCall Chevrolet with Fernando. It's great to know that he understood your needs and helped you stick to your budget. We appreciate your recommendation and look forward to welcoming you back for your next vehicle purchase! -Sterling McCall Chevrolet Team
I always return to the same dealer for oil change.
I always return to the same dealer for oil change. They are professional and always on schedule. Thank you Brad for allowing me to use the credit I had in my Chevy account
I always return to the same dealer for oil change.
I always return to the same dealer for oil change. They are professional and always on schedule. Thank you Brad for allowing me to use the credit I had in my Chevy account
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Nadia! We truly appreciate your loyalty to Sterling McCall Chevrolet for your oil changes. It's great to hear that you had a positive experience with Brad and were able to utilize your Chevy account credit. We look forward to seeing you again for your next visit! -Sterling McCall Chevrolet Team
Very impressive facility.
Very impressive facility. Customer service and attention to detail was Top Notch. Very satisfied with the work done and the professional manner of the staff.
Very impressive facility.
Very impressive facility. Customer service and attention to detail was Top Notch. Very satisfied with the work done and the professional manner of the staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Stephen! We’re thrilled to hear that you were impressed with our facility and found our customer service to be top-notch at Sterling McCall Chevrolet. Your satisfaction is our priority, and we appreciate your kind words about our attentive staff. We look forward to welcoming you back next time! -Sterling McCall Chevrolet Team
Will Kirchner always takes really good care of me no
Will Kirchner always takes really good care of me no matter the service. I?ve purchased 2 vehicles and bring my cars here. The best price, best service! Thank you Will!
Will Kirchner always takes really good care of me no
Will Kirchner always takes really good care of me no matter the service. I?ve purchased 2 vehicles and bring my cars here. The best price, best service! Thank you Will!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kwame, thank you for your wonderful feedback! We’re thrilled to hear that Will has consistently provided you with excellent service at Sterling McCall Chevrolet. It's great to know you’ve had a positive experience with both vehicle purchases and your service visits. We look forward to assisting you again in the future! -Sterling McCall Chevrolet Team
Dealership did not let me know about my truck no fitting
Dealership did not let me know about my truck no fitting in there car wash and left hand prints all over the truck ,had a appointment at 10 didnt get my truck tell 2 hours later and not washed
Dealership did not let me know about my truck no fitting
Dealership did not let me know about my truck no fitting in there car wash and left hand prints all over the truck ,had a appointment at 10 didnt get my truck tell 2 hours later and not washed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair