Sterling McCall Chevrolet

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3.7
(852 reviews)
Visit Sterling McCall Chevrolet
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 8:00am–5:00pm 9:00am–9:00pm
Sunday Closed Closed
New (877) 884-5027 (877) 884-5027
Used (877) 878-2066 (877) 878-2066
Service (832) 604-2352 (832) 604-2352

Inventory

See all 562 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2014.
Sterling McCall Chevrolet is your trusted Chevrolet dealership in Houston and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. Buy. Sell. Be Happy - Ask us about AcceleRide and drive off in your dream vehicle today!
Sterling McCall Chevrolet is your trusted Chevrolet dealership in Houston. Visit with us today!

Service center

Phone number (832) 604-2352

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

3.7
(852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Bad customer service

I bought my car last month on Dec 26th, and so far the service is horrible, nobody picks up their phones or returns phone calls. I've called Justin Dewoody numerous times, left messages and even text him about what was covered over my warranty being that I'm paying extra for it, and he didn't provide me with any documents showing what was covered. now I have been called in regards to picking up my license plate and again I cant get anyone on the phone. This is so annoying. I would not recommend this dealership to anyone.

5.0

Sterling McCall Chevrolet

I was extremely satisfied with the sales process and customer service at Sterling McCall Chevrolet.

Dealer response

Marilyn, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! -Sterling McCall Chevrolet Team

5.0

What a great experience!!!

My salesperson, Jose Barrientes, was simply amazing. I purchased a truck that was still ?in transit.? Jose and Marjorie actually went to the rail yard and picked up my truck and brought it to the dealership to have all the finishing touches done to it. They stayed in constant communication with me throughout the process. Buying a car used to be an all day experience, but they have made it much more streamlined and efficient. I am very satisfied and would highly recommend working with Jose and Marjorie.

Dealer response

Justin, congratulations on your new purchase! I hope you are continuing to enjoy your new vehicle! It's wonderful to know you feel confident in your decision to choose Sterling McCall Chevrolet as your dealer as it is imperative, we make the car-buying experience as satisfied and efficient as possible. Take care! -Sterling McCall Chevrolet Team

1.0

Sold me junk and don't want to fix it

Bought a used Jeep here. The dropped it off with a busted windshield (they replaced the windshield), a headlight out(I had to replace it was (137.00) and a major oil leak. They will do nothing I have to pay to fix it. Wouldn't take the car back wouldn't trade me out of it. Don't believe the commercial. They will sell you junk and smile while they do it.

Dealer response

Thank you for bringing this to my attention. I apologize for what you have experienced with your vehicle repairs. I would like an opportunity to address your concerns and to earn your business, please contact me at mcaraway@Sterlingmccallchevy.com. I look forward to speaking with you. Maurice Caraway General Sales Manager

5.0

Clean and nice dealership with helpful employees

My parents and I have been buying cars from Carlos Diaz for the last 12 years and he has never disappointed (just bought one from him today). The staff is helpful and very A- class. They truly do not accept anything other than exquisite service to customers and I can tell you that my family and I leave in good spirits every time.

Dealer response

Your kind words and fantastic review are greatly appreciated, Jackson! I am elated to hear that our team was able to provide you with the excellent service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. -Sterling McCall Chevrolet Team

2.0

Dealer Add Ons

I was obtaining quotes on new Silverado's and reached out to for the dealerships best offer. I received it failry quickly and noticed there was dealer add ons. I reached back out and asked them to remove them because I didnt want to pay for something I didnt ask for. The reply I received was "have to have add ons". Sterling McCall Chevy has been removed from my list of dealerships to shop from because I refuse to pay for items I dont want.

Dealer response

I apologize that you experienced an issue with your shopping experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mcaraway@Sterlingmccallchevy.com. Maurice Caraway General Sales Manager

5.0

Superior service

Professional, fast, quality service. I got new tires and a rotation, fast turn around and everything was installed perfectly. Customer service was amazing, always professional. 10/10 recommended this location. Great management.

Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! -Sterling McCall Chevrolet Team

5.0

Great service

Very great service. Would recommend for people to come and buy cars from here and will definitely be coming back for any future car buys.

Dealer response

Celedonio, thank you so much for the wonderful review of your experience at Sterling McCall Chevrolet. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. -Sterling McCall Chevrolet Team

5.0

20, 000 miles service...

Sergio Gonzalez was very clear, friendly and professional about explaining the process of the multi inspection. Overall, this team provided a 5 ? service.

Dealer response

Hi Jose and thank you for your kind words. We are very happy to hear that Sergio was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! -Sterling McCall Chevrolet Team

1.0

The worst customer service

They sold us a brand new vehicle that had been damaged during transport . per 2 other dealerships .Then accused us of damaging it with garage door .general sales manager Maurice Caraway refused to fix the damage. Proceeding with my attorney

Dealer response

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

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