Sterling McCall Chevrolet

They serviced my work truck very good, will go back in the future. Cool cool

Great love the new car rides smoothly everything works it's jus the driver side brake light was a little dem I might have to get it replaced

This place needs to contact me about my vehicle. I bought a Kia Stinger gt here on July 25th. The car has had 5 issues since owning the car. I was informed it had about 10k miles on the factory warranty, I aslo purchased a 3500$ Premier plus new contract. The 4th break down was MAJOR. Driverside CV axle blew out while I was driving home. It also broke the rear differential mount. Took it to Kia and they would not honor the warranty. Called Gulf State, who is the extended warranty company. They denied the repair saying “our contract starts after the factory warranty expires”. Though the contract itself states otherwise… “contract starts day of purchase”. My buddy who is a mechanic, he pointed out the cause of the issue. A bolt was broken off in the Rear differential. That must have been “overlooked” by Sterling McCall. This repair Kia quoted me 10,000$ to fix this. Kia also said the axle had been repaired under warranty 2 other occasions. So this is the 3rd, could classify as a Lemon. Im in over 6,500$ in repairs in the vehicle. Problems are still arising. They need to take this car back or do something about this. The car has been inoperable for 4 weeks of ownership. I have no rental, I had to have the car towed 3 times. Im not playing games. If I do not hear back in 72-96hours. They will be hearing from occc or my attorney or both.

I wish I could give this place a negative review. Let me start out by saying I really wanted a Tahoe they had on their lot so I kept trying to buy here. I went through MULTIPLE salesman. None of them cared to help, until one, about two weeks in. I finally got down there, most of the paperwork was done (I drove 2 hours.) I was very clear I didn't want anything added, just the used Tahoe, no extras. When I got to finance, the lady was cussing so much and making a huge deal about her computer being slow and wanting to get out to go home because I was late coming in. When went to sign, I noticed she had added almost $4000 in extras to the final bill. When I asked her to take them off, she threw a fit! It took almost 30 minutes for her to redo the paperwork, all while she was cussing and slinging things around on her desk. Fast forward to 5 days after I had the Tahoe. I was driving home when every light came on, it slammed out of gear and wouldn't go past 30mph. A family member had to pick me up and get the car home. I was crying and super upset. When I called the salesman, he told me I'd had the car 6 days. We'd finally got them to admit I was on my 5th day. The used sales manager called back, his name is Fazard. The rudest, and unwilling to help, emotionless human being on this planet. Finally after a lot of going back and forth and him refusing to take the car back, I took it to a mechanic I trusted in my local town. He found that there was wiring issues and that the dealership knew of this and tried to cover it up. They were the only mechanics listed on carfax also, so they sold me this car knowing it would mess up soon, and I would foot the bill. Luckily, I am a paralegal and was able to get my boss, an attorney involved. Fazard finally agreed to take the vehicle back since it was major. But...he wanted me to drive this vehicle that wouldn't go over 30mph 2 hours or tow it for $600 at my expense. Again, talked to my attorney. After back and forth of this rude guy, he finally admits they have a man in the area who tows for them. I'm not sure they can keep up with their lies anymore at this point. So, my car is towed from my home and taken back. Because they've already appraised my vehicle and started a deal for me, I had to stay with them as my credit couldn't take another hit. So I picked out another vehicle. At this point I do not have a vehicle. I'm a single mom with a son, and I missed work and he missed school because we didn't have a way to get there. I explained this to Fazard and asked about their delivery option on the website. He stated he wouldn't be delivering to me because of my issues with the last purchase and that *I* wouldn't bring the Tahoe back. The Tahoe that wouldn't go over 30mph due to electrical issues. He was extremely hateful and told me I had 5 days to pickup a new car or I would need to get my old one. I explained to him I would pay the delivery fee if he could get it to me, he refused and ignored me from then on. Fazard has my Honda Pilot, has not sent a check to my bank, I owe a payment on a car I don't have. I DO NOT HAVE A CAR, and the dealership is refusing to help me because of an issue they were not upfront about. I've called the General Manager but have not heard back. DO NOT USE THIS DEALERSHIP. TRUST THE REVIEWS. STAY AWAY.

Thank you Ken for a great job! This is the place I recommend to all my family and friends. Thank you for the excellent service!

I wish I could give this place a negative review. Let me start out by saying I really wanted a Tahoe they had on their lot so I kept trying to buy here. I went through MULTIPLE salesman. None of them cared to help, until one, about two weeks in. I finally got down there, most of the paperwork was done (I drove 2 hours.) I was very clear I didn't want anything added, just the used Tahoe, no extras. When I got to finance, the lady was cussing so much and making a huge deal about her computer being slow and wanting to get out to go home because I was late coming in. When went to sign, I noticed she had added almost $4000 in extras to the final bill. When I asked her to take them off, she threw a fit! It took almost 30 minutes for her to redo the paperwork, all while she was cussing and slinging things around on her desk. Fast forward to 5 days after I had the Tahoe. I was driving home when every light came on, it slammed out of gear and wouldn't go past 30mph. A family member had to pick me up and get the car home. I was crying and super upset. When I called the salesman, he told me I'd had the car 6 days. We'd finally got them to admit I was on my 5th day. The used sales manager called back, his name is Fazard. The rudest, and unwilling to help, emotionless human being on this planet. Finally after a lot of going back and forth and him refusing to take the car back, I took it to a mechanic I trusted in my local town. He found that there was wiring issues and that the dealership knew of this and tried to cover it up. They were the only mechanics listed on carfax also, so they sold me this car knowing it would mess up soon, and I would foot the bill. Luckily, I am a paralegal and was able to get my boss, an attorney involved. Fazard finally agreed to take the vehicle back since it was major. But...he wanted me to drive this vehicle that wouldn't go over 30mph 2 hours or tow it for $600 at my expense. Again, talked to my attorney. After back and forth of this rude guy, he finally admits they have a man in the area who tows for them. I'm not sure they can keep up with their lies anymore at this point. So, my car is towed from my home and taken back. Because they've already appraised my vehicle and started a deal for me, I had to stay with them as my credit couldn't take another hit. So I picked out another vehicle. At this point I do not have a vehicle. I'm a single mom with a son, and I missed work and he missed school because we didn't have a way to get there. I explained this to Fazard and asked about their delivery option on the website. He stated he wouldn't be delivering to me because of my issues with the last purchase and that *I* wouldn't bring the Tahoe back. The Tahoe that wouldn't go over 30mph due to electrical issues. He was extremely hateful and told me I had 5 days to pickup a new car or I would need to get my old one. I explained to him I would pay the delivery fee if he could get it to me, he refused and ignored me from then on. Fazard has my Honda Pilot, has not sent a check to my bank, I owe a payment on a car I don't have. I DO NOT HAVE A CAR, and the dealership is refusing to help me because of an issue they were not upfront about. I've called the General Manager but have not heard back. DO NOT USE THIS DEALERSHIP. TRUST THE REVIEWS. STAY AWAY.

Great experience working with Raul Valles. Worked a deal between emails, text and phone calls before traveling to Houston from Louisiana. Very pleasant experience and would recommend Raul when purchasing a vehicle.

Easy and quick service. No hassle. I wish more of my repairs were that simple. My service advisor was excellent. I have nothing bad to say.

Very good experience buying the car and service after I purchased the car. Everyone is very friendly and helpful. I would definitely buy a car from this dealership again.

Excellent experience at the dealership, from sales to finance they all were extremely polite and professional. Im so happy for my purchase and Mr. Kenny, if you read this just wanna thank you again, you are beyond awesome. And last but not the least, Mr. Rodriguez , i really appreciate your professional opinions on jeep wrangler. That definitely helped me a lot thru my purchase. God bless you all.