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Butler Nissan

(328 reviews)
Visit Butler Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (478) 257-3854 (478) 257-3854
Used (478) 257-3860 (478) 257-3860
Service (478) 257-3817 (478) 257-3817

Reviews

(328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Nissan from DealerRater.

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Preferred Purchase Perfection

I began looking for my third Frontier right after the holiday season ended. Took me a while, but I finally found the exact truck I had been looking for at Butler Nissan. It was on a Sunday that I called to ask about the truck advertised on their website, but they were closed. Luckily, they had a very ambitious young woman on their sales staff that answered the phone when it rang. Her name is Shaquanna Stewart, and she goes by the nickname "Peaches". Peaches met me in the parking lot the next morning, and the game was on... Only this time it was different...very different. I am a very well qualified buyer with excellent credit, and I told Peaches as much. She and the Sales Manager started out with numbers that were totally unacceptable, but they listened as I told them how much I was willing to pay for a new '23 model that they needed to sell and I was ready to buy...right now. If they didn't want to sell me a new truck, I'd go down the road and find some other dealer who would. After only a couple minutes of scribbled numbers on a piece of paper, the deal was done. No hassle, no ridiculous back and forth haggling, no insults to my intelligence. They were friendly, courteous professionals dealing with a new client in a business transaction. I totally respect that and appreciate how I was treated. I highly recommend Butler Nissan to anyone in the market for a new car, suv, or truck. I promise you, they'll treat you like you're their most important customer from the moment you arrive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dawgzilla, thank you for your kind review; we are happy to pass along your comments to the team here at Butler Nissan! We appreciate your business!

very nice job thanks for the service .

very nice job thanks for the service ...things went well The wait was a little long though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Eddieberry, thank you for your kind words and this wonderful review!

Always great service when I’m there for my car.

Always great service when I’m there for my car. Very knowledgeable and friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Ssias223, we are very happy to have provided you with such a positive experience! Brittany is great and we are glad she is with us! Such as asset to our Service department!

I always have my car serviced here and to purchase

I always have my car serviced here and to purchase another car from you was easy. Mr. Horne was great as well as Mr. Thomas. Even I after a couple of days after the purchase I called the dealership to ask them to explain something I didn’t know how to operate on my new vehicle again I was treated with care. Thank you for having good service. When I had my previous car Ron always took care of me. I always tell people if they want great service to come to Bulter Nissan. Thank you, Ms. Ray

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi Lr4638, we are very happy to have provided you with such a positive experience! We appreciate your continued business and support! please dont hesitate to reach out to us if you need anything!

Mr. Gray Taylor was very respectful in helping me with

Mr. Gray Taylor was very respectful in helping me with my new vehicle. He was pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Eleasegirl, thank you so much for your positive comments about Butler Nissan!

Consumer response

You are welcome. Have a Merry Christmas and a prosperous New Year.

Excellent service the staff took care of all my issues.

Excellent service the staff took care of all my issues. They are a very professional team that does their job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Loganlwilliams, thank you for your kind review; we are happy to pass along your comments to the team here at Butler Nissan!

Great Experience!

Excellent service. On time, professional and exceptional customer service. Highly recommend for anyone needing service. Very impressed with service, personnel and that they were on time as scheduled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Great Experience!, we are very happy to have provided you with such a positive experience! We appreciate your business and support!

Truck Service

Well please with service on my 2017 truck. All work was completed as requested and on time. Truck was wash and clean as requested. The Wi-Fi was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We appreciate your continued business and support!

Oil change

Great service. Staff is always friendly and helpful. Bought several vehicles from Butler Nissan and can highly recommend Gary Taylor for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I’d I like to thank Tavares Bell for the excellent

I’d I like to thank Tavares Bell for the excellent service he provided to me when I purchased my Infiniti Q50 3.0t. Tavares was very trustworthy, knowledgeable and patient, as I looked at several cars before deciding on my Infiniti Q50. I would recommend anyone who’s in the market for a new vehicle to make their first stop be Butler Nissan of Macon Ga. Tavares Bell and all the sales associates that helped me completed my sale were very knowledgeable and provided me with an excellent sales experience. Thanks again Tavares for all your help. I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Bridgett, thank you for your kind review; we are happy to pass along your comments to the team here at Butler Nissan!