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Mercedes-Benz of Boerne

(1,516 reviews)
Visit Mercedes-Benz of Boerne
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 910-3897 (888) 910-3897
Used (888) 910-2493 (888) 910-2493
Service (830) 357-7580 (830) 357-7580

Reviews

(1,516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Boerne from DealerRater.

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Simply The Best!

Simply The Best! After searching endlessly on the internet for a pre-owned Mercedes Benz, I thought I would glance at our local dealer website, MERCEDES BENZ of BOERNE. Focusing intently on one model, one was shown to be available…, offsite. So, first step, where is ‘offsite’? Of course , no longer available from a sister dealership. But you might be interested in another model we have arriving in two days, hmm, okay. Well worth the wait. My sales representative, Nora, was patient with me, as I wanted a V8, not a V6. She said, drive it, give it try. Glad I did! I was giggling like a kid on his first roller coaster ride! Price was agreed on, seamless financing and explanation of available warranties, under two hours and finished. I don’t know other locations or the business practices there, but I would definitely recommend you stop by and see what is available at Mercedes Benz of Boerne. They carry many, many nice pre-owned cars. You’ll be pleased with your decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great service.

Great service. Exceeded expectations. Would recommend dealer services to others who are looking for a great vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to exceed your expectations! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Boerne

Very courteous people and the best car dealership that I

Very courteous people and the best car dealership that I have come accross. The sales person as well as the financial department were very efficient and completed the deal very quickly and did not push to sell unnecessary extras.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Very nice dealership, will keep coming back for parts and

Very nice dealership, will keep coming back for parts and service. Thanks Ken Thomas my service advisor for the actuator replacement on gas flap and technician for quick turn around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

I recently had the pleasure of visiting the Mercedes

I recently had the pleasure of visiting the Mercedes dealership and I must say, I was thoroughly impressed with the quick and efficient service I received. A special shoutout to Arturo Farias, the Assistant Service Manager, who went above and beyond to ensure my experience was nothing short of exceptional. His professionalism, attention to detail, and genuine care for customers made a significant difference. I highly recommend this dealership for their outstanding service and commend Arturo for his excellent customer support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The work done seems to be OK.

The work done seems to be OK. It was expensive. I was surprised that they didn't even clean the windshield. I am missing the tire monitor that was on the dash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (830) 981-6000 so we may assist you in moving forward towards a resolution.

The customer service I received during this visit was

The customer service I received during this visit was exceptional. The employees I was in contact with, especially Ryan, my service advisor was exemplary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

MB of Boerne always has great customer service and never

MB of Boerne always has great customer service and never disappoints! I give them a 10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

MB of Boerne is my top choice for service in this area.

MB of Boerne is my top choice for service in this area. The customer service is excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great customer service and maintenance service.

Great customer service and maintenance service. Service Advisor, Lynda Cruz Lind Thank you so much for all you do!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!