Reviews
Great service The communication is excellent.
Great service The communication is excellent. Service advisor is awesome quick and efficient and very clean the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service was great follow up was excellent CSR came back
Service was great follow up was excellent CSR came back spotless keep up the great work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are glad we could help! We do hope we can be of assistance in the future. Take care!
Look for Pat in service, and Jeff in sales.
Look for Pat in service, and Jeff in sales. They make it worthwhile. The loaner department is ok, but has opportunities for improvement. Submitted kindly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!
We have taken our vehicles to MB boerne for ~20 years now
We have taken our vehicles to MB boerne for ~20 years now for service. They always go above and beyond. Lately, Chris has been our service advisor and he has been nothing short of amazing. If you want good, honest service, ask for him. This is the kind of guy you want around and Mercedes needs to give him a raise. I’ll keep going back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you have any further questions, please give us a call. We're always happy to help!
Excellent Service!
Excellent Service!!! Patrica did a nice job of keeping me informed and technicians got work done in a timely fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Linda is very efficient at her job.
Linda is very efficient at her job. She takes care of everything and follows up with everything, always with a smile and a kind word.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amanda, we're happy to hear you had such a positive experience with Linda! Feel free to reach out to us if you need anything. Have a wonderful day.
I paid for several packages but the dealership didn't
I paid for several packages but the dealership didn't even didn't a good job of washing the vehicle, didn't cover other items/services I paid for.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Traveler, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. I will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kevin Boles Service Director kboles@mbboerne.com
The service department staff are all very kind and
The service department staff are all very kind and helpful! They listen and make me feel valued.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Linda was my service advisor and she does a great job and
Linda was my service advisor and she does a great job and I will always use her so nice to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a great experience with David in the service
Had a great experience with David in the service department. He was very nice and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.